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4.0 out of 5

"Everything was very clean and up to date. " More

By a verified traveler on Mon 09 Aug 2021

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Hotel Description

3-star hotel near Oakbrook Center Mall

In shopping district

Stay at this Oak Brook hotel and you'll be within 2 miles (3 km) of Oakbrook Center Mall and 6 miles (10 km) of Elmhurst College. Morton Arboretum is within 9 miles (15 km) and Frank Lloyd Wright Home and Studio is within 12 miles (20 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Free WiFi, microwaves

The 144 guestrooms have flat-screen TVs with cable channels and offer free WiFi and microwaves. Safes, phones, and ironing boards are also available.

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Bathtub (King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Bathtub (Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt House Chicago Oak Brook ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt House Chicago Oak Brook

Everyone (7) Couples (1) Family (4)
5 out of 5
Everything was very clean and up to date.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 11, 2021 by Matthew Centrella

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

2 out of 5
I’m

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 24, 2021 by Mona Cadena

Hello, I'm sorry to hear that your stay was less than idea. We would love to hear your feedback to make your next stay a 5/5!

5 out of 5
Everything was excellent

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 12, 2021 by Mona Cadena

Thank you for leaving a great review! We hope to see you back soon!

2 out of 5
The room was small and the walls were thin. Also the air conditioning was noisy. It kept an inconsistent temperature.

Posted by on May 20, 2021

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Comment from Hotel Management

May 26, 2021 by Matthew Centrella

Thank you for taking the time to review your recent visit to Hyatt House Oak Brook . We must apologize about the inconveniences you experienced during your stay. We pride ourselves on exceeding expectations and are disappointed that we were not able to deliver on that promise for you. I have shared your concerns with our leadership team. I do hope we have another chance to improve upon this impression.

3 out of 5

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 26, 2021 by N Patterson-Olden

We appreciate you taking the time to leave a review of our hotel. We strive to offer quality service and comfort for our guests and it's unfortunate that your stay were not to the high standards that we aspire to provide. We do hope you allow us to host you again soon. We would love to get another opportunity to share a more positive experience with you. Thanks again and have a great day!

5 out of 5
Everything was clean, great amenities, service was good.

Posted by , from Tustin, CA on Oct 30, 2020

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Comment from Hotel Management

Oct 31, 2020 by HH Oak Brook

Thanks for your kind words, Nicole! We hope to see you again soon.

5 out of 5
Everything was Great!! We enjoyed our stay and definitely recommend this place!!

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 29, 2020 by HH Oak Brook

Thanks for your kind words and come back anytime!

5 out of 5
Our stay at the Hyatt House, Oak Brook was great! Checking in was easy, the staff was pleasant and helpful, the bed was very comfortable and the room was nice and clean. The included breakfast was surprisingly delicious and I had an omelet every morning. The gym and pool area were nice and the coin operated laundry was an added bonus. I would definitely stay here again!!!

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 25, 2019 by HH Oak Brook

Thank you for your rave review! Come back anytime.

4 out of 5

Posted by on Sep 27, 2019

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Comment from Hotel Management

Oct 2, 2019 by HH Oak Brook

Thanks for your nice rating!

4 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by HH Oak Brook

Thanks for your nice rating!

About the Hyatt House Chicago Oak Brook

Location 210 22nd Street, Oak Brook, IL 60523

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hyatt House Chicago Oak Brook offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1908 square feet (177 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Hyatt House Chicago Oak Brook. Limited free parking is available on a first-come, first-served basis. This 3-star Oak Brook hotel is smoke free.

  • 144 guestrooms or units
  • 5 levels
  • 1908 sq ft of conference space
  • 177 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Hinsdale Station (5.6 km / 3.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hyatt House Chicago Oak Brook offers 144 air-conditioned accommodations with safes and irons/ironing boards. 55-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Microwave
  • Kitchenware
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt House Chicago Oak Brook has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per week
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Oak Brook Hotel
  • Hyatt House Oak Brook
  • Hyatt House Chicago Oak Brook Hotel
  • Hyatt House Chicago Oak Brook Oak Brook
  • Hyatt House Chicago Oak Brook Hotel Oak Brook

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.