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4.2 out of 5

"Front desk staff is wonderful " More

By a verified traveler on Fri 10 Mar 2023

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Hotel Description

3-star hotel near Oakbrook Center Mall

In shopping district

Stay at this Oak Brook hotel and you'll be within 2 miles (3 km) of Oakbrook Center Mall and 6 miles (10 km) of Elmhurst College. Yorktown Shopping Center is within 6 miles (10 km) and Morton Arboretum is within 9 miles (15 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$159* Per night/room May 23 - May 24

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Bathtub (King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt House Chicago Oak Brook ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt House Chicago Oak Brook

Everyone (8) Couples (1) Family (4)
5 out of 5
Front desk staff is wonderful

Posted by , from DARIEN on Mar 10, 2023

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Comment from Hotel Management

Mar 10, 2023 by N. Patterson-Olden

Hi Tracey,Thank you for taking the time to write a review. Glad to hear that you enjoyed your stay with us and the wonderful interactions with our staff. We will be sure to share your comments with the team.

5 out of 5
Nearby Oak Brook mall and many restaurants, plus easy access to all freeways to get to the airport of the city. Breakfast was excellent and convenient. Room was quiet.

Posted by on Oct 3, 2022

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Comment from Hotel Management

Oct 5, 2022 by Joe Carter

Hi Steven, Thank you for your feedback. We are excited to know that you had a great stay with us. We look forward to your next stay. Best Regards, Joe

4 out of 5
Nice place to stay. The bed was super comfortable and just what I needed after a very long day.

Posted by , from Bonita Springs on Mar 1, 2022

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Comment from Hotel Management

Mar 6, 2022 by Matthew Centrella

Thank you for the kind word, we truly appreciate them. We hope to host you again real soon!

5 out of 5
Everything was very clean and up to date.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 11, 2021 by Matthew Centrella

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

2 out of 5
I’m

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 24, 2021 by Mona Cadena

Hello, I'm sorry to hear that your stay was less than idea. We would love to hear your feedback to make your next stay a 5/5!

5 out of 5
Everything was excellent

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 12, 2021 by Mona Cadena

Thank you for leaving a great review! We hope to see you back soon!

2 out of 5
The room was small and the walls were thin. Also the air conditioning was noisy. It kept an inconsistent temperature.

Posted by on May 20, 2021

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Comment from Hotel Management

May 26, 2021 by Matthew Centrella

Thank you for taking the time to review your recent visit to Hyatt House Oak Brook . We must apologize about the inconveniences you experienced during your stay. We pride ourselves on exceeding expectations and are disappointed that we were not able to deliver on that promise for you. I have shared your concerns with our leadership team. I do hope we have another chance to improve upon this impression.

3 out of 5

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 26, 2021 by N Patterson-Olden

We appreciate you taking the time to leave a review of our hotel. We strive to offer quality service and comfort for our guests and it's unfortunate that your stay were not to the high standards that we aspire to provide. We do hope you allow us to host you again soon. We would love to get another opportunity to share a more positive experience with you. Thanks again and have a great day!

5 out of 5
Everything was clean, great amenities, service was good.

Posted by , from Tustin, CA on Oct 30, 2020

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Comment from Hotel Management

Oct 31, 2020 by HH Oak Brook

Thanks for your kind words, Nicole! We hope to see you again soon.

5 out of 5
Everything was Great!! We enjoyed our stay and definitely recommend this place!!

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 29, 2020 by HH Oak Brook

Thanks for your kind words and come back anytime!

About the Hyatt House Chicago Oak Brook

Location 210 22nd Street, Oak Brook, IL 60523

Property Features

Hyatt House Chicago Oak Brook offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 1908 square feet (177 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hyatt House Chicago Oak Brook. Limited free parking is available on a first-come, first-served basis. This 3-star Oak Brook hotel is smoke free.

  • 144 guestrooms or units
  • 5 levels
  • 1908 sq ft of conference space
  • 177 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Hinsdale Station (5.7 km / 3.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hyatt House Chicago Oak Brook offers 144 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Oak Brook hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Smart television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt House Chicago Oak Brook has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Reservation is not required for facilities onsite
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Staffed front desk
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Oak Brook Hotel
  • Hyatt House Oak Brook
  • Hyatt House Chicago Oak Brook Hotel
  • Hyatt House Chicago Oak Brook Oak Brook
  • Hyatt House Chicago Oak Brook Hotel Oak Brook

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.