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4.0 out of 5

"Nice touch for the front desk to call room after check in to ask if room was ok. On the other hand, told front desk that the tv in the room didn’t wor ... " More

By a verified traveler on Sun 17 Oct 2021

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Hotel Description

3-star hotel near Woodfield Mall

City center stay

Within 2 miles (3 km) of this well-placed hotel, you'll find Woodfield Mall and LEGOLAND® Discovery Center. Also, Ned Brown Forest Preserve is within half a mile (1 km) and Schaumburg Convention Center is within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

The 127 guestrooms feature comforts like premium bedding and down comforters, while sitting areas and refrigerators offer the conveniences of home. Other amenities include free WiFi, coffee/tea makers, and flat-screen TVs with cable channels.

Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$90* Per night/room Nov 23 - Nov 24

Room, Multiple Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds, Accessible (with Shower)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Guest Room, Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Chicago/ Schaumburg ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Chicago/ Schaumburg

Everyone (8) Family (1)
5 out of 5
Nice touch for the front desk to call room after check in to ask if room was ok. On the other hand, told front desk that the tv in the room didn’t work. Was told someone would be right up to fix it...no one ever showed.

Posted by , from Karnak on Oct 17, 2021

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Comment from Hotel Management

Oct 18, 2021 by Albana

I am so sorry for your inconveniences! At the same I greatly appreciate your feedback and we will make sure that this will not happened again. Thank you again for your time and have a wonderful day!

3 out of 5
The reason a chose this hotel is because I was looking for a room that had a separate seating area, not just a room with a desk and chair.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 31, 2021 by Jonathan

Thank you for your feedback. I'm not quite sure I understand your review. Our rooms do have a separate seating area with couch, ottoman, and across room, a well lit desk and chair. Was the expectation a wall and door to separate the area?

5 out of 5
Great, clean hotel suite. I was able to get much needed rest.

Posted by on Feb 18, 2021

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Comment from Hotel Management

Feb 21, 2021 by Alyssa

Thank you so much. We are so glad you enjoyed your stay!

4 out of 5

Posted by on Sep 20, 2020

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Comment from Hotel Management

Sep 23, 2020 by Ryan

Thank you for taking time to provide us a review and providing us rating! We are glad you liked your stay with us and we are always here to welcome you again and provide you with best in class service and a memorable experience. Please let us know next time you are in the area so that we can make your stay better. -Ryan, Assistant General Manager.

4 out of 5

Posted by on Jul 27, 2020

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Comment from Hotel Management

Aug 13, 2020 by Ashley, General Manager

Thank you for your review. We look forward to you staying with us again in the future.

5 out of 5

Posted by on Jan 6, 2020

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Comment from Hotel Management

Apr 19, 2021 by Jonathan

Thank you for enjoying your stay with us. We are glad it was a memorable one. We look forward to serving you in the near future.

5 out of 5
Everything was great! My children loved the pool, workout area, and the breakfast. Staff was pleasant as well. It was nice and clean. We all slept easy.

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 19, 2021 by Jonathan

Thank you for enjoying your stay with us. We are glad it was a memorable one. We look forward to serving you in the near future.

1 out of 5
The hotel is so hidden away I'm afraid I'm going to get mugged. I prefer Hyatt Regency and not and not this Hyatt hotel.

Posted by on Dec 16, 2018

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Comment from Hotel Management

Apr 19, 2021 by Jonathan

Our conveniently tucked away location offers tranquility. Our safe community is routinely safeguarded by Schaumburg's police department. Thank you for sharing your concern.

5 out of 5

Posted by on Oct 22, 2018

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Comment from Hotel Management

Apr 19, 2021 by Jonathan

Thank you for enjoying your stay with us. We are glad it was a memorable one. We look forward to serving you in the near future.

2 out of 5
Coworkers and I came to this hotel. Before we left the hotel to explore Chicago, I ask the front desk to call housekeeping to our room. We came back at night and forgot to look at our things. On the day we checked out, we realized that one of my coworker's hard drive was missing! We check everywhere and can't find it. We ask the front desk and the manager for housekeeping. They said no one came to our room, but that was a lie because we had new towels and new trash bag. I don't know what else to say.

Posted by , from Minneapolis, MN on Oct 2, 2018

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About the Hyatt Place Chicago/ Schaumburg

Location 1851 McConnor Parkway, Schaumburg, IL 60173

Renovations + Closures

The property will be renovating from October 4 2021 to November 1 2021 (completion date subject to change). The following areas are affected:

  • Exterior

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. An indoor pool, a vending machine, and concierge services are also featured at the business-friendly Hyatt Place Chicago/ Schaumburg. Free self parking is available. This 3-star Schaumburg hotel is smoke free.

  • 127 guestrooms or units
  • 6 levels
  • To-go breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Palatine Station (7.8 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Chicago/ Schaumburg offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Guests under 18 years old are not allowed in the fitness facility.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Car recommended
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Chicago Schaumburg Hotel
  • Hyatt Place Chicago/ Hotel
  • Hyatt Place Chicago/ Hotel Schaumburg
  • Hyatt Place Chicago/ Schaumburg
  • Hyatt Place Schaumburg Hotel Schaumburg
  • Hyatt Place Chicago Schaumburg
  • Schaumburg Hyatt Place
  • Hyatt Place Chicago Hotel
  • Hyatt Place Chicago
  • Hyatt Place Chicago Schaumburg
  • Hyatt Place Chicago/ Schaumburg Hotel
  • Hyatt Place Chicago/ Schaumburg Schaumburg
  • Hyatt Place Chicago/ Schaumburg Hotel Schaumburg

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.