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Loews Chicago O'Hare Hotel

4.5-star property
5300 N River Rd, Rosemont, IL 1-855-201-7819
4.3 out of 5
Very good!
See all 19 travelocity Reviews

"Excellent shuttle and check in, quiet " More

By a verified traveler on Sun 19 Feb 2023

Points Of Interest

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Hotel Description

Family-friendly 4.5-star hotel near Donald E. Stephens Convention Center

O'Hare stay

Within a 10-minute walk of this O'Hare hotel, you'll find Donald E. Stephens Convention Center and Rosemont Theatre. Fashion Outlets of Chicago and Parkway Bank Park Entertainment District are also within half a mile (1 km).

Renovated in 2019

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Guests will appreciate perks like free WiFi and a free airport shuttle.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$149* Per night/room Jul 3 - Jul 4

Deluxe Room, 1 King Bed, Accessible (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Accessible (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loews Chicago O'Hare Hotel ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Loews Chicago O'Hare Hotel

Everyone (13) Couples (2) Family (3)
1 out of 5
Rude staff and manager.

Posted by on Mar 24, 2023

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Comment from Hotel Management

Apr 3, 2023 by Craig Curtiss

Thanks for taking the time to write us about your recent stay. I am sorry to learn of your less than perfect experience with us, please accept my apologies. I have reached out to the department manager about your stay and we will be taking a closer look at the discrepancy. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we hope to welcome you back again soon!Best, Craig CurtissGeneral Manager

5 out of 5

Posted by , from ST SIMONS on Mar 9, 2023

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Comment from Hotel Management

Apr 3, 2023 by Bekim Nadzaku

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon!Best,Bekim NadzakuFront Office Manager

5 out of 5
Excellent shuttle and check in, quiet

Posted by on Feb 19, 2023

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Comment from Hotel Management

Feb 19, 2023 by Bekim Nadzaku

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon!Best,Bekim NadzakuFront Office Manager

5 out of 5

Posted by on Feb 12, 2023

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Comment from Hotel Management

Mar 14, 2023 by Bekim Nadzaku

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon!Best,Bekim NadzakuFront Office Manager

5 out of 5

Posted by , from GREEN BAY on Jan 30, 2023

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Comment from Hotel Management

Mar 18, 2023 by Bekim Nadzaku

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon!Best,Bekim NadzakuFront Office Manager

1 out of 5

Posted by , from Burlington on Jan 21, 2023

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Comment from Hotel Management

Mar 18, 2023 by Craig Curtiss

Thanks for taking the time to write us about your recent stay. I am sorry to learn of your less than perfect experience with us, please accept my apologies. I have reached out to the department manager about your stay and we will be taking a closer look at the discrepancy. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we hope to welcome you back again soon!Best, Craig CurtissGeneral Manager

5 out of 5

Posted by on Aug 11, 2022

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5 out of 5
Very enjoyable stay. Very friendly staff. Very nice room. Everything was comfortable and well done.

Posted by on Jul 24, 2022

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Comment from Hotel Management

Jul 29, 2022 by Bekim Nadzaku

Dear Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon!

2 out of 5

Posted by , from Princeton on Jul 12, 2022

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5 out of 5
Everything went well from start to finish. No complaints.

Posted by on May 28, 2022

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Comment from Hotel Management

Jun 12, 2022 by Bekim Nadzaku

Thanks for taking the time to write us about your recent stay. It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Loews Chicago O’Hare Hotel, as we know you have many options for hotels in the Rosemont area. Have a great day and we look forward to welcoming you back again soon! Best, Bekim Nadzaku Front Office Manager

About the Loews Chicago O'Hare Hotel

Location 5300 N River Rd, Rosemont, IL 60018

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. A 24-hour fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Loews Chicago O'Hare Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Loews Chicago O'Hare Hotel was completed in April 2019. Smoking is allowed in designated areas at this 4.5-star Rosemont hotel.

  • 1 building
  • 556 guestrooms or units
  • 12 levels
  • 4 sq m of conference space
  • Built in 2008
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Rosemont Station (1.6 km / 1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Loews Chicago O'Hare Hotel offers 556 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, and designer toiletries. This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in April 2019.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer available
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

The Ashburn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Loews Chicago O'Hare Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 120 per accommodation, per stay
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23–50 for adults, and USD 23–50 for children
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 120 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Chicago O'Hare
  • InterContinental Hotel Chicago O'Hare
  • Loews Chicago O'Hare Hotel Rosemont
  • Loews Chicago O'Hare Hotel
  • Loews Chicago O'Hare Rosemont
  • Loews Chicago O'Hare
  • Intercontinental Chicago o`Hare Hotel Rosemont
  • Intercontinental Hotel Rosemont
  • Intercontinental Rosemont
  • Intercontinental Hotel Rosemont
  • Loews Chicago O'Hare Hotel Hotel
  • Loews Chicago O'Hare Hotel Rosemont
  • Loews Chicago O'Hare Hotel Hotel Rosemont
  • Intercontinental Chicago O`hare Hotel Rosemont

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.