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4.1 out of 5

"Be aware there is a $15 a day facility charge even though they currently offer no amenities not even concierge. We were told if we were interested in ... " More

By a verified traveler on Sat 26 Sep 2020

Hotel Description

4-star hotel near John Hancock Center

Central Chicago getaway

You'll be steps from John Hancock Center and within a 10-minute walk of Museum of Contemporary Art with a stay at this Near North Side hotel. Millennium Park and Navy Pier are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference space. Self parking, a coffee shop, and a library are also offered.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 306 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include free WiFi, minibars, and TVs with cable channels.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Millennium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Corner (Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Millennium Knickerbocker Chicago ratings based on 43 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Millennium Knickerbocker Chicago

Everyone (26) Couples (10) Family (4)
5 out of 5

Posted by on Nov 9, 2020

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Comment from Hotel Management

Nov 9, 2020 by Jason

Thanks for taking time out to leave us such a great review!

3 out of 5
Be aware there is a $15 a day facility charge even though they currently offer no amenities not even concierge. We were told if we were interested in a meal or events to just GOOGLE it. If you want maid service you need to ask for it. We had to push to get a taxi called for us. We needed a fork and were told nothing was available. There was ni fan in the bathroom and the shower leaked. It was a safe, clean place downtown but beyond that it is hard to currently recommend.

Posted by , from Rochester. MN on Sep 26, 2020

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Comment from Hotel Management

Sep 28, 2020 by Jason

Hello Jason, I am sorry for the experience you had during your stay. I will ensure that we address all the issues you faced so that the necessary changes can be made so we can be able to welcome you back again. Best, Jason Apolonio Front Office Manager

5 out of 5
The hotel is well kept, didn’t like the cigarette butts by front door. There should be a container for used cigarette ends. The staff is very friendly and Michael of special events went out of his way to accommodate the newlyweds that were staying there. It is in a great location off Michigan Ave. and all the stores and nearby food places.

Posted by on Aug 7, 2020

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Comment from Hotel Management

Aug 8, 2020 by Jason

Thanks for taking the time to leave us feedback. I am happy to read that you found the staff to be friendly and Michael was accommodating. We look forward to welcoming you back.

4 out of 5

Posted by on Aug 2, 2020

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Comment from Hotel Management

Aug 3, 2020 by Jason

Thanks for the review!

3 out of 5
Apparently, your room is only cleaned after you check out and not during your stay. This due to cleaning being furloughed due to COVID-19. Must have missed this detail when I booked the room? Trash day out the hallway for at least a day before being removed and not even a cursory cleaning of the room was available/offered...kinda nasty.

Posted by on Jul 23, 2020

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Comment from Hotel Management

Jul 26, 2020 by Jason

Please accept my apologies for the issue you encountered during your stay. In accordance with guidance from the Center for Disease Control we have implemented cleaning schedules to ensure the safety of both our employees and valued guest. We will reexamine these policies to ensure all guest are as comfortable while they are with us.

4 out of 5

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 17, 2020 by Jason

Thanks for the review.

5 out of 5
It’s really conveniently located just a half a block off of Michigan Ave! We loved staying here

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 2, 2020 by Anonymus

Thank you so much for your review. We hope to see you soon again

4 out of 5
The lack of microwave, fridge space and the television was resetting itself and losing signal every 45 minutes or so.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 28, 2020 by Jason

Thanks for leaving us a review. Please accept my apologies for the issues you encountered during your stay. I will ensure these are addressed immediately. We look forward to welcoming you back soon.

4 out of 5
The location was perfect, the staff was very friendly, I was very happy with Travelocity no problems with booking through them. I tell you the truth it was better than booking directly with the hotel .

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 21, 2020 by Jason

Thanks for taking time out to leave us a review. I am glad to know that the staff was friendly. We look forward to welcoming you back soon.

5 out of 5
Terrific location and very comfortable! Nostalgia.

Posted by , from Houston on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by anonymus

thank you for your review. We hope to see you soon again

About the Millennium Knickerbocker Chicago

Location 163 East Walton Place, Chicago, IL 60611

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4961 square feet (461 square meters) and includes conference space. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Millennium Knickerbocker Chicago. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 306 guestrooms or units
  • 14 levels
  • 4961 sq ft of conference space
  • 461 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: O'Hare Intl. Airport (ORD) (29.5 km / 18.4 mi)
  • Train station: Millennium Station (2.5 km / 1.6 mi)
  • Metro station: Chicago Station (Red Line) (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Millennium Knickerbocker Chicago offers 306 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.

Millennium Knickerbocker Chicago has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Self parking fee: USD 53 per night
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day
  • Facilities fee: USD 15 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Knickerbocker
  • Millennium Knickerbocker Chicago
  • Millennium Knickerbocker Hotel
  • Millennium Knickerbocker Hotel Chicago
  • Chicago Millennium Knickerbocker Hotel
  • Knickerbocker Hotel Chicago
  • Millennium Knickerbocker Chicago Hotel
  • Millennium Knickerbocker Chicago Hotel
  • Millennium Knickerbocker Chicago Chicago
  • Millennium Knickerbocker Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.