Skip to main content
Beginning of main content
4.9 out of 5

"Everything was good No complaints Will definitely recommend to friends " More

By a verified traveler on Mon 21 Oct 2019

Enter dates to see availability

Hotel Description

5-star luxury hotel near Chicago Water Tower, connected to a shopping center

City center retreat

A stay at this Downtown Chicago hotel places you steps from Chicago Water Tower and within a 5-minute walk of John Hancock Center. Also, Museum of Contemporary Art is within half a mile (1 km) and Chicago Riverwalk is within 2 miles (3 km).

Renovated in 2022

A full-service spa, a 24-hour gym, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and valet parking. Enjoy the indoor pool and perks like free WiFi.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$585* Per night/room Jul 24 - Jul 25

Deluxe Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park, Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Water Tower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Hyatt Chicago ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Hyatt Chicago

Everyone (4) Couples (1) Family (1)
5 out of 5

Posted by on May 28, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 7, 2021 by Aimee

Thank you for your feedback. We look forward to welcoming you back to The Park soon!

5 out of 5

Posted by on Oct 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 21, 2019 by Jennifer Esquivel

Thank you for taking the time to review the hotel. We are glad you enjoyed your stay with us! We hope to welcome you back soon.

4 out of 5
Nice view from room but looks dated. Bed was stiff as a board and there was something wrong with the electrical, the lights flickered in the room ever time we heard the wind howl.

Posted by on Oct 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 15, 2019 by Joy

Thank you for choosing the Park Hyatt Chicago. We look forward to future visits and we will do our very best to make your next visit flawless. Joy

5 out of 5
Oddly we were unable to figure out how to start the bathroom ceiling fan.

Posted by on Mar 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 11, 2019 by Jennifer Esquivel

Unfortunately we do not have ceiling fans in the bathroom. We hope you enjoyed the rest of your stay at the Park Hyatt Chicago. Please visit us again soon!

5 out of 5
Close to shopping and restaurants The staff were extremely nice and helpful

Posted by on Aug 8, 2018

Was this review helpful to you?
Comment from Hotel Management

Aug 9, 2018 by Jennifer Esquivel

Thank you so much for your kind feedback. We are glad that you enjoyed your experience at the Park Hyatt Chicago. We hope to welcome you back soon.

5 out of 5

Beautiful hotel!!!

The hotel is beautiful, the service was excellent, the room huge and very nice, the food wonderful!!!

Posted by , from Maryland on May 31, 2013

Was this review helpful to you?
5 out of 5

GREAT PLACE

We really enjoyed our stay. We had great service and our room was perfect. The rooms are very clean and the beds are comfortable. The location of the hotel was great it was within walking distance of shopping,great places to eat and Navy Piar.

Posted by on Aug 8, 2006

Was this review helpful to you?
5 out of 5
Everything was good No complaints Will definitely recommend to friends

Posted by on Oct 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 21, 2019 by Jennifer Esquivel

Thank you so much for taking the time to review the hotel. We are glad to hear you enjoyed your experience and we appreciate the recommendation. We hope to welcome you back soon!

Renovations + Closures

This property is undergoing renovations from June 15 2022 to June 30 2022 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Park Hyatt Chicago offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a library are also featured at the luxury Park Hyatt Chicago. For a fee, parking is available. A complete renovation of Park Hyatt Chicago was completed in January 2022. Smoking is allowed in designated areas at this Art Deco Chicago hotel.

  • 1 building
  • 182 guestrooms or units
  • 18 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2000
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.4 km / 0.9 mi)
  • Metro station: Chicago Station (Red Line) (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Hyatt Chicago offers 182 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 65-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Chicago hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in January 2022.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • HD television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM.

NoMI - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers 24-hour transportation for a surcharge.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per week
  • Only dogs are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 50 for adults, USD 20 and USD 50 for children (approximately)
  • Covered valet parking fee: USD 78 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Park Hyatt
  • Hyatt Chicago Park
  • Park Hyatt Chicago
  • Park Hyatt Chicago Hotel
  • Park Hyatt Chicago Hotel Chicago
  • Park Hyatt Hotel
  • Chicago Hyatt
  • Hyatt Chicago
  • Park Hyatt
  • Park Hyatt Chicago Hotel
  • Park Hyatt Chicago Chicago
  • Park Hyatt Chicago Hotel Chicago

You should know

  • Pool access available from 5:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
url importing http://travel.travelocity.com/Chicago-Hotels-Park-Hyatt-Chicago.h20695-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-Park-Hyatt-Chicago.h20695-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Chicago-Hotels-Park-Hyatt-Chicago.h20695-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.