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4.4 out of 5

"The staff was curteous and professional. Our room was clean and comfortable. " More

By a verified traveler on Fri 24 Sep 2021

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Hotel Description

3.5-star hotel in O'Hare

O'Hare stay

Your stay at this O'Hare hotel places you within 2 miles (3 km) of Allstate Arena and Rivers Casino. Donald E. Stephens Convention Center and Parkway Bank Park Entertainment District are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Self parking, a coffee shop, and express check-out are also offered.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$142* Per night/room Oct 2 - Oct 3

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Suites Chicago O'Hare ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Suites Chicago O'Hare

Everyone (8) Couples (1) Family (2)
5 out of 5
Not bad at all.

Posted by on Jul 20, 2022

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Comment from Hotel Management

Aug 2, 2022 by Brandon

Thank you for taking the time to tell us about your experience we hope to see you again soon!

5 out of 5

Posted by on Nov 21, 2021

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5 out of 5
The staff was curteous and professional. Our room was clean and comfortable.

Posted by , from Northport on Sep 24, 2021

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Comment from Hotel Management

Sep 24, 2021 by Brandon

Thank you for telling us about your experience. Hope to see you again soon!

5 out of 5
People were very friendly I did have a problem that was taken care of promptly.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 3, 2021 by Brandon

Thank you for taking the time to tell us about your experience. Hope to see you again soon!

3 out of 5
On par with the red roof inn… and that’s not a good thing.

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 28, 2021 by Brandon

Thank you for taking the time to tell us about your experience. Hope to see you soon.

4 out of 5
Nice front desk staff. Hotel shows age carpet stained in several places.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 13, 2021 by Brandon

Thank you for taking the time to tell us about your experience. Hope to see you again soon!

5 out of 5

Posted by on Dec 21, 2020

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Comment from Hotel Management

Dec 25, 2020 by Brandon

Thank you and hope to see you again soon!

3 out of 5

Posted by on Jul 11, 2020

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Comment from Hotel Management

Aug 5, 2020 by Brandon

Thank You for taking the time to write a review

5 out of 5
Huge room, clean and well appointed. Hotel was very clean all around.

Posted by on Jun 25, 2019

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4 out of 5
We arrived later in the evening and the front staff was both friendly then and while checking out the next morning. The room was clean and as expected for price paid.

Posted by , from Indiana on Nov 5, 2018

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Comment from Hotel Management

Dec 10, 2018 by PamPer

Thank you for your feedback, we are glad to hear you were satisfied with the cleanliness of the room.

About the Sheraton Suites Chicago O'Hare

Location 6501 N Mannheim Rd, Rosemont, IL 60018

Renovations + Closures

This property is closed from September 12 2022 to September 14 2022 (dates subject to change).

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago O'Hare. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 3.5-star Rosemont hotel is smoke free.

  • 296 guestrooms or units
  • 11 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rosemont O'Hare Transfer Station (1 km / 0.6 mi)
  • Metro station: Multi-Modal Facility Station (0.5 km / 0.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Myricks - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks Cafe - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Sheraton Suites Chicago O'Hare offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20 for adults, USD 12 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 25 per night (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Chicago O'Hare Airport
  • Sheraton Chicago O'Hare Airport Hotel
  • Sheraton Suites Chicago O'Hare Hotel Rosemont
  • Sheraton Suites Chicago O'Hare Hotel
  • Sheraton Suites Chicago O'Hare Rosemont
  • Sheraton Suites Chicago O'Hare
  • Sheraton Suites Chicago O'hare
  • Sheraton Suites Chicago O'Hare Hotel
  • Sheraton Suites Chicago O'Hare Rosemont
  • Sheraton Suites Chicago O'Hare Hotel Rosemont

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.