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4.3 out of 5

"Everything was fine until they told me of the $25.00 (plus tax) charge for using soap, towels, wi-fi, etc. I've spent a lot of time in various hotels ... " More

By a verified traveler on Thu 20 Feb 2020

Hotel Description

4-star Art Deco hotel near Millennium Park

Central Chicago getaway

A stay at this The Loop hotel places you steps from Millennium Park and within a 5-minute walk of Art Institute of Chicago. CNA Center and Roosevelt University are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Limo/town car service, a library, and express check-in are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 144 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free long-distance calls are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$115* Per night/room Feb 22 - Feb 23

Premium Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Pure Wellness Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Pure Wellness Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Silversmith Hotel Chicago Downtown ratings based on 70 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Silversmith Hotel Chicago Downtown

Everyone (24) Couples (4) Family (5)
3 out of 5
Everything was fine until they told me of the $25.00 (plus tax) charge for using soap, towels, wi-fi, etc. I've spent a lot of time in various hotels around the city of Chicago and not one of them charged additionally for amenities. Smart business people have this already added into the room charge.

Posted by on Feb 20, 2020

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4 out of 5
Hotel was clean except for the women’s bathroom in the main lobby. Only stayed one night but the evening of the first night and the morning of our departure there was a horrible stench in the lobby (maybe a back up with plumbing). It was inconvenient to have to ask for ice. I was unhappy that there was an additional $27 destination fee that I don’t remember being disclosed on Travelocity. Loved the lobby and bar but unsure as to why there was no bartender and the lobby was empty with lights dimmed.

Posted by , from Milwaukee on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Frank

Queen, Thanks for taking the time to share your comments with us. It's feedback such as yours that helps us improve the service and accommodations we provide to all our guests. Best regards, Frank Leone General Manager

5 out of 5
Location, location, location! StAff was very helpful and happy hour was fun......

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by Guest Service Team

Thanks for your feedback-much appreciated!

5 out of 5
The property was absolutely wonderful. I will stay here again

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Guest Service Team

Thanks for your feedback-we're happy you enjoyed your stay with us!

5 out of 5
I like the location and the friendly staff. The front desk staff helped us with ideas of places to visit and they told us the best way to arrive there.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Guest Service Team

Thanks for all your feedback!

4 out of 5
The manager's reception hour with free wine each evening was an awesome surprise! The rooms were really spacious with fantastically high ceilings, the bedding quite cozy (we were there during winter), and the bathroom was HUGE. Having a mini-fridge in the room is always appreciated too for its convenience.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 18, 2019 by Guest Service Team

Thanks for all your wonderful comments! We're very happy you enjoyed your stay with us!

4 out of 5
Nice hotel. Great staff & service! We’ll be back for sure.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 15, 2019 by Guest Service team

FVW555 - Thanks for your feedback!

5 out of 5
Wonderful stay at the Silversmith Hotel. Everyone on the staff was very friendly and professional. Great location, within walking distance to every great downtown location. Couldn’t have had a better stay.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 15, 2019 by Frank

Thanks for sharing your comments with us. We're very happy you enjoyed your stay with us! Hope to see you again in the future. Best Regards, Frank Leone General Manager

5 out of 5
Awesome location. Wonderful and helpful staff. Did not like the extra fees for free water, umbrella, etc. Gym facilites very poor

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 6, 2019 by Guest Service Team

Thanks for the feedback!

4 out of 5
I was surprised to have to pay an extra $22 for amenities. Since when aren't they included in the cost of the room?

Posted by on Jul 31, 2019

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Comment from Hotel Management

Jul 31, 2019 by Guest Service Team

Thanks for the feedback. The destination fee does include premium WiFi, PressReader newspapers & magazines as well as many upgraded amenities.

About the Silversmith Hotel Chicago Downtown

Location 10 S Wabash Ave, Chicago, IL 60603

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4400 square feet (409 square meters) and includes conference space. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Silversmith Hotel Chicago Downtown. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 10 levels
  • 4400 sq ft of conference space
  • 409 sq m of conference space
  • Built in 1897
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29.8 km / 18.5 mi)
  • Train station: Millennium Station (0.7 km / 0.4 mi)
  • Metro station: Madison-Wabash Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Silversmith Hotel Chicago Downtown offers 144 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:30 AM to 11:00 AM.

Adamus Lounge - This lobby lounge specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 70.00 per night
  • Destination fee: USD 27.56 per accommodation, per night. This fee does not apply to children under 3 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 20 for adults, USD 5 and USD 8 for children (approximately)
  • Valet parking fee: USD 66 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Silversmith
  • Silversmith
  • Silversmith Chicago Downtown
  • Silversmith Hotel
  • The Silversmith Hotel Chicago
  • Silversmith Hotel Chicago
  • The Silversmith Hotel And Suites
  • Silversmith Hotel Chicago Downtown
  • Silversmith Hotel Chicago
  • The Silversmith Hotel Chicago
  • The Silversmith Hotel And Suites
  • Silversmith Hotel Chicago Downtown Hotel
  • Silversmith Hotel Chicago Downtown Chicago
  • Silversmith Hotel Chicago Downtown Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.