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4.4 out of 5

"Pricey for what it is, but otherwise, a fine hotel... " More

By a verified traveler on Fri 21 Jul 2023

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Hotel Description

4.5-star luxury hotel near Navy Pier

Downtown Chicago stay

A stay at this Downtown Chicago hotel places you within half a mile (1 km) of Michigan Avenue and 2 miles (3 km) of Navy Pier. Lake Michigan and Chicago Riverwalk are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. A coffee shop, a terrace, and limo/town car service are also on offer.

Classic Room, 1 King Bed (Floors 6-10)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$249* Per night/room Oct 23 - Oct 24

Superior Double Room, 2 Double Beds (Floors 6-32)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed (Floors 11-21)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Chicago Magnificent Mile ratings based on 23 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Chicago Magnificent Mile

Everyone (11) Couples (9) Family (4)
5 out of 5
Pricey for what it is, but otherwise, a fine hotel...

Posted by , from NAPERVILLE on Jul 21, 2023

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5 out of 5
Sofitel is top notch! Service is absolutely the best starting with valet to the desk staff. Very clean and in order, rooms are great. Wonderful outdoor seating options. Will be making this my go to in Chicago.

Posted by on Jul 10, 2023

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5 out of 5
The room exceeded expectations

Posted by on May 28, 2023

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4 out of 5

Posted by on Mar 19, 2023

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Comment from Hotel Management

Apr 19, 2023 by MJC

We very much appreciate your rating of your stay at Sofitel Chicago Magnificent Mile. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Sofitel Chicago Magnificent Mile very soon.

4 out of 5
This is our third time staying at the Sofitel Chicago, and we always have an enjoyable experience. The employees are friendly and helpful, rooms are comfortable and luxurious. Winter, who works the lobby and front desk area, is an amazing employee and will always go out of his way to see how your day is and ensure you are satisfied with your stay. There were a few minor maintenance-related details that could be improved upon, including a slow draining shower (there was an inch or so of standing water by the end of a short shower) and loose electrical outlet covers. We will definitely stay here again on future trips.

Posted by on Aug 24, 2022

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Comment from Hotel Management

Oct 17, 2022 by Sofitel Chicago

Bonjour Anne!Thank you for the kind review of Winter's service! We are so lucky to have him and have shared your comments with his leadership team for recognition!I have communicated with our engineering team to address concerns from during your stay and please feel re-assured we are taking the necessary steps to prevent future issues.We look forward to having you return!Beau W ButtacavoliDirector Special Projects and Service

5 out of 5

Posted by on Mar 30, 2022

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5 out of 5

Posted by on Mar 6, 2022

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5 out of 5
Everything was amazing

Posted by on Jan 16, 2022

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5 out of 5

Posted by on Dec 31, 2021

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5 out of 5
Location is perfect, hotel is beautiful, clean, with well maintained rooms, great storage in room and bathroom, excellent staff. We will definitely stay again

Posted by , from Novi on Aug 30, 2021

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Comment from Hotel Management

Oct 12, 2021 by GS

Merci, Julie!

About the Sofitel Chicago Magnificent Mile

Location 20 E Chestnut St, Chicago, IL 60611

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee. This Art Deco Chicago hotel is smoke free.

  • 415 guestrooms or units
  • 32 levels
  • Meeting rooms
  • Built in 2002
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.9 km / 1.2 mi)
  • Metro station: Chicago Station (Red Line) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and hair dryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

Sofitel Chicago Magnificent Mile has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 31 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per night
  • Resort fee: USD 23.48 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27.00–40.00 per person
  • Valet parking fee: USD 76.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Chicago Tower
  • Sofitel Chicago Water Tower
  • Sofitel Water
  • Sofitel Water Hotel
  • Sofitel Water Hotel Chicago Tower
  • Chicago Sofitel
  • Sofitel Chicago Water Hotel
  • Sofitel Chicago Water Tower Hotel Chicago
  • Sofitel Water Tower Hotel Chicago
  • Sofitel Chicago Water Tower Hotel
  • Sofitel Water Tower Hotel
  • Sofitel Water Tower
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Hotel
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Chicago Magnificent Mile Chicago
  • Sofitel Chicago Magnificent Mile Hotel Chicago

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.