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4.9 out of 5

"Great friendly staff and my room was just what I needed. Had a great view of the city and loved their comforters! " More

By a verified traveler on Wed 08 Jul 2020

Hotel Description

4-star romantic hotel near Chicago Cultural Center

City center stay

Within a 10-minute walk of this The Loop hotel, you'll find Chicago Cultural Center and Chicago City Hall. Chicago Riverwalk and Art Institute of Chicago are also within half a mile (1 km).

Fitness center

A fitness center is featured at this hotel, along with free WiFi in public areas and express check-out. Business travelers can take advantage of the laundry service. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Free WiFi, iPod docks

In addition to LCD TVs with cable channels, the 122 guestrooms offer free WiFi and iPod docks. Other amenities include Netflix, free newspapers, and hair dryers.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Jul 26 - Jul 27

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, Multiple Beds, Accessible

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Staypineapple, An Iconic Hotel, The Loop ratings based on 15 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staypineapple, An Iconic Hotel, The Loop

Everyone (6) Couples (4) Family (6)
5 out of 5
Great friendly staff and my room was just what I needed. Had a great view of the city and loved their comforters!

Posted by , from Denver, CO on Jul 8, 2020

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Comment from Hotel Management

Jul 9, 2020 by Tabitha L.(Supervisor)

Dear HAA1989, Wow 5/5 review! Too perfect for words. Thank you so glad you enjoyed our hotel and your stay! Best regards,

5 out of 5
Bed was extremely comfortable. Staff was nice. Location was great.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 15, 2020 by Samantha Smith (Supervisor)

Thank you for your wonderful review! We are so happy to hear that you enjoyed the comfy, cozy beds, and were able to take advantage of our prime location here in the Loop. We hope that you come back and stay with us again soon!

3 out of 5
Location and staff were excellant. The hotel has almost no common areas and no business center to allow a guest to print tickets, etc. However staff was available to deal with airline check-in. Room space for "deluxe" rooms is very limited I will generally avoid hotels with "amenity" fees for normal services such as a gym, in-room coffee and internet access. These fees need to be fully disclosed in stating the rates.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 31, 2019 by Samantha Smith (Supervisor)

Thank you so much for your wonderful feedback! We are delighted to here that staff was helpful and friendly and that you were able to take advantage of our prime location here in the Loop! We do apologize about the smaller common space/room sizes.The historic nature of the building unfortunately leaves the hotel with limited space. The amenity on the reservation may often shows as a "resort fee" on many third party sites. We do hope that you come back to stay with us again!

5 out of 5
It’s a beautiful hotel with old fashioned elevators and real keys. In the rooms, great view ( I could see the Chicago Theatre and Joffrey ballet from my window), all amenities, super comfortable bed, robes, etc. there is also TVs that let you steam from your own device, so nice mix of modern and retro. There is a fitness center, and bikes you can borrow to get around. The location was a block from the blue line train, the fastest way to get from O’Hare airport, and 2 from the park. I had a business meeting that turned out to be 10 minute walk. Restaurant was great and comfortable, full of light for breakfast and the staff was super. All in all, I would stay there again.

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 6, 2019 by Samantha Smith (Supervisor)

Thank you for your perfect review! We are so glad to hear that you loved our iconic elements and also got to enjoy our prime location here in the loop! From bikes to rent, to coffee and cookies every afternoon, the hotel has many amenities to offer! We hope that you will come back and stay with us again soon! Best

5 out of 5
Perfect location if you're checking out the city of Chicago, close to everything!! The room we had was super comfortable and had an amazing view of downtown. The restaurant had great breakfast and a nice bar for that end of the night drink!

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 21, 2019 by Tabitha L.(Supervisor)

Wow, what a five stars review for us! What a perfect stay you had. From our location close to everything comfy rooms, amazing views and delicious foods at our Atwood restaurant. We hope to see you again! Best regards,

5 out of 5
Great location, great staff, good breakfast, older property but well maintained. Very comfortable beds

Posted by on May 16, 2019

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Comment from Hotel Management

May 16, 2019 by Tabitha L. (Supervisor)

Wow, What a delightful review! Thank you for choosing our location for some good rest and relaxation time! Very glad you found our location, delicious foods and bedding comfortable for your stay! We hope to see you again on your next trip to Chicago soon! Until next time! Warmest regards,

5 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 2, 2019 by Tabitha L. (Supervisor)

Dear tjm, Thank you for this 5/5 star review! We look forward to seeing you again very soon! Best regards,.

5 out of 5
Great historic location with will appointed rooms. Really appreciated the Staypinapple branding. One of our best stayed in Chicago.

Posted by , from Deerfield, IL on Feb 18, 2019

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Comment from Hotel Management

Feb 20, 2019 by Tabitha L. (Supervisor)

Dear Rudy, Thank you for the perfect review! We are so pleased that you found our hotel location perfect, our branding unique and one of the best hotels ever! Kindest regards,

5 out of 5

Posted by on Dec 27, 2018

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Comment from Hotel Management

Dec 28, 2018 by Tabitha L (Supervisor)

Thank you for the amazing review! We look forward to seeing you again soon! Happy Holidays,

5 out of 5
Love the playfulness of the staypineapple brand. great charging station in the room, and love real coffee cups and tumblers in the room too.

Posted by on Jul 25, 2018

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Comment from Hotel Management

Jul 26, 2018 by Abby G.

Thank you so much for your review! I am delighted to see we've added another Pineapple to our posse! We hope to see you back next time you are in the Windy City!

About the Staypineapple, An Iconic Hotel, The Loop

Location 1 W Washington St, Chicago, IL 60602

Property Features

Staypineapple, An Iconic Hotel, The Loop offers its guests a fitness center and complimentary bicycles. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Staypineapple, An Iconic Hotel, The Loop. This 4-star Chicago hotel is smoke free.

  • 122 guestrooms or units
  • 15 levels
  • Built in 1895
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: O'Hare Intl. Airport (ORD) (29.4 km / 18.3 mi)
  • Train station: Millennium Station (0.5 km / 0.3 mi)
  • Metro station: Washington Station (0.1 km / 0.1 mi)

Room Amenities

Staypineapple, An Iconic Hotel, The Loop offers 122 accommodations with iPod docking stations and laptop-compatible safes. 50-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

  • Free bicycles on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.61 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burnham Chicago
  • Burnham Hotel
  • Hotel Burnham
  • Kimpton Burnham Hotel Chicago
  • Staypineapple Alise Chicago Hotel
  • Staypineapple Alise Hotel
  • Staypineapple Alise Chicago
  • Staypineapple Alise
  • Staypineapple Iconic Hotel Loop Chicago
  • Staypineapple Iconic Hotel Loop
  • Staypineapple Iconic Loop Chicago
  • Staypineapple Iconic Loop
  • Hotel Burnham Kimpton
  • Hotel Burnham a Kimpton Hotel
  • Kimpton Burnham Hotel
  • Staypineapple at The Alise Chicago
  • Staypineapple, An Iconic Hotel, The Loop Hotel
  • Staypineapple, An Iconic Hotel, The Loop Chicago
  • Staypineapple, An Iconic Hotel, The Loop Hotel Chicago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.