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"Property was fine, but I am glad it's undergoing a renovation as it is showing its age. " More

By a verified traveler on Fri 03 Jan 2020

Hotel Description

4-star hotel near Donald E. Stephens Convention Center

In suburbs

You'll find Donald E. Stephens Convention Center and Rivers Casino within a 15-minute walk of this Rosemont hotel. Rosemont Theatre and Fashion Outlets of Chicago are also within 2 miles (3 km).

Free airport shuttle

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 46 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the spa tub and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 525 guestrooms also offer iPod docks and LCD TVs with digital channels. 24-hour room service, WiFi, and coffee/tea makers are also available.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$113* Per night/room Apr 11 - Apr 12

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin O'Hare ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin O'Hare

Everyone (7) Business (1) Family (3)
3 out of 5
Property was fine, but I am glad it's undergoing a renovation as it is showing its age.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 21, 2020 by Anjo A

Thank you for your valued feedback and for choosing to stay with us. We hope to serve you again soon. Be Well.

5 out of 5

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 19, 2019 by Anjo A

Thank you for staying with us and for the perfect rating. Have a wonderful Holiday and Be well.

4 out of 5

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 16, 2019 by Anjo A

Thank you for the feedback and for choosing to stay with us. We hope to see you again soon. Be Well.

4 out of 5
Nice hotel, easy check-in. Hotel room was nice. Bed comfortable. Everything we needed.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 13, 2019 by Anjo A

Thank you for staying with us and we appreciate the feedback! We look forward to seeing you again soon.Be Well.

3 out of 5
Property seemed tired. Furniture was very banged up. Lighting in room was poor. Downstairs area and breakfast were nice (although breakfast was expensive).

Posted by on Jun 3, 2019

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5 out of 5

Posted by on Mar 13, 2019

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4 out of 5
Front desk was very accommodating. Easy access to other area amenities.

Posted by on Feb 8, 2019

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5 out of 5

Posted by on Jan 30, 2019

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3 out of 5
FYI when you book through a third party they charge you $14.99 a day for in room WiFi. I took a screenshot of the Travelocity page saying includes free WiFi and they have it to me. The beds are pretty hard. Towels were awesome! Location was great.

Posted by on Oct 9, 2018

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5 out of 5

Close to entertainment

Within walking distance to Entertainment District

Posted by , from Appleton, WI on Jul 30, 2017

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Renovations + Closures

The property will be renovating from 09 December 2019 to 22 May 2020 (completion date subject to change). The following areas are affected:

  • Guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

The Westin O'Hare offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 12069 square feet (1121 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Westin O'Hare. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 4-star Rosemont hotel is smoke free.

  • 1 building
  • 525 guestrooms or units
  • 12 levels
  • 12069 sq ft of conference space
  • 1121 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (5 km / 3.1 mi)
  • Train station: Rosemont O'Hare Transfer Station (3.6 km / 2.3 mi)
  • Metro station: Rosemont Station (0.6 km / 0.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin O'Hare offers 525 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:00 AM.

Benchmark Gatropub - This gastropub specializes in American cuisine and serves lunch and dinner. A children's menu is available.

Starbucks - This coffee shop specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5:00 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 5:00 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Car not required
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 22 for adults, USD 5 and USD 25 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 42 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • O'Hare Westin
  • Westin Hotel O'Hare
  • Westin O'Hare
  • Rosemont Westin
  • The Westin o`Hare Hotel Rosemont
  • Westin Hotel o Hare
  • Westin Hotel Rosemont
  • Westin Rosemont
  • Westin O'Hare Hotel Rosemont
  • Westin O'Hare Hotel
  • Westin O'Hare Rosemont
  • The Westin O'Hare Hotel
  • The Westin O'Hare Rosemont
  • The Westin O'Hare Hotel Rosemont

You should know

  • The Westin O'Hare offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 5 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.