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Hotel Description

3.5-star hotel near Wrigley Field

In entertainment district

Within a 10-minute walk of this Lakeview hotel, you'll find Wrigley Field and Vic Theatre. Briar Street Theatre and DePaul University-Lincoln Park are also within 2 miles (3 km).

Terrace

A rooftop terrace is featured at this hotel, along with free WiFi in public areas and a terrace. Express check-out, luggage storage, and free newspapers are also on offer.

Free WiFi, flat-screen TVs

The 21 soundproofed guestrooms offer free WiFi and room service. Flat-screen TVs come with cable channels, and other amenities include premium bedding and free newspapers.

Deluxe Queen Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$144* Per night/room Jun 28 - Jun 29

Signature Suite

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Premium King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Chicago Hotel Collection - Wrigleyville ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for The Chicago Hotel Collection - Wrigleyville

Family (1)
1 out of 5
I had booked a double queen room and was contacted on the day of my day and told that the room was no longer available, but I would be upgraded to a queen suite instead. When arriving to the hotel to check-in at 6pm, we found that there wasn’t any hotel staff on premises, so entry to the hotel was a bit difficult. Entering the room we found that the “upgrade” was actually a downgrade to a smaller room, with all tile floors (not at all comfortable). The kicker was that the room was FREEZING!!! No one through to heat the room in advance of guests arriving. There are no words to how abysmal this customer service is. Moreover, the only heat option was a tiny wall heater, which we couldn’t get to work and being that there wasn’t a hotel staff on premises, there was no one to help us. Because of this, we decide to leave. I have a 2 month old baby and keeping him warm is sort of important. We called the hotel customer service line to let them know what had happened, focusing mainly on the fact that the room was uninhabitable due to the cold. I was told that it was against policy to refund the room fee. I can’t imagine how this is possible, but whatever. I found later that I had also been overcharged by the hotel, adding insult to injury. I’ve reached out to the hotel group for them to remedy and have yet to hear anything back. Pretty much unacceptable.

Posted by on Dec 31, 2020

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Comment from Hotel Management

Jan 4, 2021 by The Chicago Hotel Collection

Hi there, We're sorry you were not completely satisfied with your recent stay. Our properties have contactless check-in and smartphone mobile keys which we provide information on through the various booking channels as well as text messages prior to guest arrival. I see this was not completed for your reservation and do apologize for the inconvenience. Each room has a thermostat to control room temperature, and prior to guest check in, is set to our standard setting. Our cancellation policy is 24-hours prior to check-in. As your reservation was checked in, we were unable to refund your reservation. I have reviewed your charges and see that the incidental hold has been released to your card. If you have any additional questions or feedback about your stay, please contact us!

About the The Chicago Hotel Collection - Wrigleyville

Location 3475 N. Clark St., Chicago, IL 60657

Property Features

The Chicago Hotel Collection - Wrigleyville offers its guests a rooftop terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Public spaces have free WiFi. The Chicago Hotel Collection - Wrigleyville also features room service (during limited hours), express check-out, and a front desk safe. This 3.5-star Chicago hotel is smoke free.

  • 21 guestrooms or units
  • Terrace on the roof
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Chicago Ravenswood Station (3.6 km / 2.2 mi)
  • Metro station: Addison Station (Red Line) (0.3 km / 0.2 mi)

Room Amenities

The Chicago Hotel Collection - Wrigleyville offers 21 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.

This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 65 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property does not follow sanitization practices of any association
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Resort fee: USD 34.95 per accommodation, per night

The resort fee includes:

  • Concierge service
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Chicago Hotel Collection - Wrigleyville Hotel
  • The Chicago Hotel Collection - Wrigleyville Chicago
  • The Chicago Hotel Collection - Wrigleyville Hotel Chicago

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.