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"The front desk personnel were fantastic and efficient in getting me checked in to my room! Loved everything about my stay in Chicago. " More

By a verified traveler on Wed 23 Nov 2022

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Hotel Description

4-star boutique hotel near Navy Pier

Downtown Chicago stay

A stay at this Downtown Chicago hotel places you within half a mile (1 km) of Michigan Avenue and 2 miles (3 km) of Navy Pier. Chicago Theatre and Grant Park are also within 2 miles (3 km).

Round-the-clock service

This hotel features free WiFi in public areas, laundry facilities, and self parking. A business center, express check-in, and dry cleaning are also on offer.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$76* Per night/room Feb 20 - Feb 21

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Pinnacle)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Whitehall Hotel ratings based on 38 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Whitehall Hotel

Everyone (16) Couples (12) Family (7)
5 out of 5
Greatest

Posted by on Dec 28, 2022

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Comment from Hotel Management

Dec 31, 2022 by Al G.

Thank you for your rating.

4 out of 5
Convenience.

Posted by on Dec 18, 2022

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Comment from Hotel Management

Dec 19, 2022 by Al G.

Thank you for your feedback.

5 out of 5
The front desk personnel were fantastic and efficient in getting me checked in to my room! Loved everything about my stay in Chicago.

Posted by on Nov 23, 2022

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Comment from Hotel Management

Nov 23, 2022 by Al G.

Thank you for feedback.

5 out of 5

Posted by on Sep 25, 2022

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5 out of 5
Loved the views! The doors slammed loudly in all the rooms, so you could hear when everyone was coming or going all night. Also, the curtains have come off the track so they were difficult to close. Other than that, it was gorgeous!!!

Posted by on Aug 1, 2022

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Comment from Hotel Management

Aug 2, 2022 by Al G.

Thank you for your feedback.

5 out of 5
A great hidden gem in the Gold Coast area we have enjoyed multiple times. Very good value & location.

Posted by , from Lombard on Jul 20, 2022

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Comment from Hotel Management

Jul 22, 2022 by Al G.

Thank you for your feedback!

5 out of 5
A cultural building in the middle of all new, the Hotel and the church. Id like the whole experience. beware, the plumbing is not the best, so be careful doing nr 2...smiles. The restaurant in the building Koto, had good food.

Posted by on Jun 9, 2022

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Comment from Hotel Management

Jun 11, 2022 by Al G.

Thank you for your feedback.

3 out of 5
I have stayed at this hotel many times. They used to have a restaurant. They no longer do. They used to have a doorman. They no l9nger do. They used to have staff that would help with your luggage! They no longer do. They used to have valet parking. They no longer do. They used to make your bed and provide clean towels, empty waste baskets, etc each day. They no l9nger do. But, the front desk staff was excellent and helpful. There is parking across the street. The hotel has been redone and is very nice. The rooms are well appointed. The location is terrific. The rate is low, which reflects the lack of other services. So if you don’t mind using the same peels and not having you bed made or waste baskets empty, and you don’t mind handling your own luggage, it’s an excellent value.

Posted by on May 3, 2022

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Comment from Hotel Management

May 5, 2022 by Al G.

Thank you for visiting the Whitehall Hotel. We appreciate you bringing to light some issues that you experienced during your visit. We're always looking for opportunities to grow and allow our hotel to shine.

1 out of 5
Overly upse there is no one here to help the hallway smell like mold etc and forced to pay for parking after they said the have parking for me free

Posted by on Apr 9, 2022

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Comment from Hotel Management

Apr 9, 2022 by Al G.

Thank you for visiting the Whitehall Hotel. We appreciate you bringing to light some issues that you experienced during your visit. We're always looking for opportunities to grow and allow our hotel to shine.

4 out of 5
The stay was nice, the hotel was clean and staff was friendly. My only complaint were the hidden fees when checking into the hotel. I had already paid for everything through Travelocity, yet when we arrived there lady at the front desk said that there would be a daily charge of $75 made onto my card in order to ensure that the room wasn’t damaged, and if no damages were to be found after the check out date then the money would be returned. She then asked if I had a vehicle, and I answered “no”, to which she answered with “well, then I’ll only charge you the $75 once”. It left me a little bit confused not knowing wether the charge was due to having a vehicle or as a damage deposit. I think those fees regardless of what they are, should be shown up front when booking the reservation.

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 8, 2022 by Alicia

Thank you for rating and reviewing us!

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. The boutique The Whitehall Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 222 guestrooms or units
  • 21 levels
  • Built in 1927
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Millennium Station (1.8 km / 1.1 mi)
  • Metro station: Chicago Station (Red Line) (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Whitehall Hotel offers 222 accommodations with safes and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Whitehall
  • Whitehall Chicago
  • Whitehall Hotel
  • Whitehall Hotel Chicago
  • The Whitehall Hotel Hotel
  • The Whitehall Hotel Chicago
  • The Whitehall Hotel Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.