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"Was very clean and comfortable room. Staff were friendly and enjoyed out stay. A little road noise but still good stay. " More

By a verified traveler on Sun 15 Dec 2019

Hotel Description

Hotel near California State University-Chico in Chico

City center stay

You'll find National Yo-Yo Museum and Bidwell Mansion State Historic Park within a 15-minute walk of this Chico hotel. California State University-Chico and SacValley MedShare are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Business travelers can take advantage of the laundry service. There's an outdoor pool on site, and a 24-hour front desk and a terrace are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 39 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Aug 6 - Aug 7

Standard Double Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Heritage Inn Express Chico ratings based on 29 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Heritage Inn Express Chico

Everyone (14) Couples (2) Family (7)
2 out of 5

Posted by on Jan 12, 2020

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5 out of 5
Was very clean and comfortable room. Staff were friendly and enjoyed out stay. A little road noise but still good stay.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 20, 2019 by Angelin

Thank you for your spectacular response! We are glad that you liked the rooms and the service offered! We are extremely pleased to know that we could make this stay memorable for you. We are really looking forward to your next visit!

4 out of 5
Staff was wonderful. Would stay here again. Beds were comfy.

Posted by on Nov 27, 2019

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Comment from Hotel Management

Dec 20, 2019 by GM

Thank you for your excellent review! We are glad that you liked the stay and found our personnel extremely helpful. Again, we are pleased to hear that you found the room clean. Please do not hesitate to book with us, if you are ever in this area! Best Regards,

1 out of 5
The clientele was very scary, the bathtub was dirty, the mattress didn’t fit the box spring.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Dec 20, 2019 by GM

Thank you for your feedback and time. We are sorry that our hotel did not fully meet your expectations.

2 out of 5

Posted by on Oct 7, 2019

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Comment from Hotel Management

Nov 2, 2019 by customer service team

Thanks for staying with us and for the feed back.

4 out of 5
its a place to sleep could have better parking

Posted by on Mar 31, 2019

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2 out of 5
The staff was fine; checked in fine. Then, the keycard did not work and there was a regular doorknob that I turned to open the door, without the key. We wanted to get something to eat, so I had to go ask about the Keycard & doorknob; she finds a key that locks the doorknob. as we are leaving, a large group of possible homeless are gathered in a corner of the hotel. Not feeling safe about the place, we found another hotel. Then I found out that I was suppose to book at the Best Western Heritage Inn. Part of a wedding group. Disappointed in whole experience.

Posted by on Mar 20, 2019

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1 out of 5

Posted by on Feb 20, 2019

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1 out of 5
We had arranged for a late check in, two queen beds and a roll away. We got a small room with a single queen bed. We were told there were no other rooms available, despite our reservation. We were given two roll away beds that we had to roll down ourselves. They really didn’t fit in the room. One of the blankets had holes from cigarette burns. The room didn’t seem clean. The bathroom looked like my teenage son was in charge of cleaning it. The “breakfast buffet” consisted of small chewy muffins, some cereal, dry oranges, tea and coffee In styrofoam cups. At least it was quiet.

Posted by , from Chico, ca on Jan 24, 2019

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1 out of 5
Aggressive Homeless outside. Didnt even stay. Take this hotel off your site

Posted by on Jan 22, 2019

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About the Heritage Inn Express Chico

Location 725 Broadway St, Chico, CA 95928

Property Features

Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Heritage Inn Express Chico. For a fee, parking is available. Smoking is allowed in designated areas at this Chico hotel.

  • 39 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Chico, CA (CIC-Chico Municipal) (11 km / 6.8 mi)
  • Train station: Chico Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Heritage Inn Express Chico offers 39 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Chico hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Pet Policy

  • Pets: USD 33.60 per accommodation, per stay, plus a deposit of USD 33.60 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher and a smoke detector. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 51.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 1.00 per day
  • Pet deposit: USD 33.60 per stay
  • Pet fee: USD 33.60 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Express Chico
  • Heritage Inn Express
  • Heritage Inn Express Chico
  • Heritage Hotel Express Chico
  • Heritage Inn Express Chico Hotel Chico
  • Heritage Express Chico Chico
  • Heritage Inn Express Chico Hotel
  • Heritage Inn Express Chico Chico
  • Heritage Inn Express Chico Hotel Chico

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.