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"The rooms are nice and clean . There is construction going on outside so we were woken up at 7 a.m. by there noise. On the 4th floor you can not close ... " More

By a verified traveler on Mon 27 Jul 2020

Hotel Description

3-star Art Deco hotel near BAPS Shri Swaminarayan Mandir

In Chino Hills

You'll be within half a mile (1 km) of BAPS Shri Swaminarayan Mandir and 2 miles (3 km) of Big League Dreams Sports Park with a stay here. Los Serranos Country Club and Chino Hills State Park are also within 2 miles (3 km).

Business services

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a computer station, and luggage storage are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 99 guestrooms also offer free WiFi and LCD TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$102* Per night/room Nov 9 - Nov 10

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Chino Hills ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Chino Hills

Everyone (6) Family (11)
4 out of 5
The rooms are nice and clean . There is construction going on outside so we were woken up at 7 a.m. by there noise. On the 4th floor you can not close your curtins so besides the noise the sun was blinding with noway to close the curtins.

Posted by , from Chino hills ,ca on Jul 27, 2020

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Comment from Hotel Management

Jul 28, 2020 by Hotel Chino Hills

Thank you for your recent stay at the Hotel Chino Hills. We're glad that overall you enjoyed your stay and we appreciate your recommendations. We want you to know that we are focused more than ever on the health and safety of our guests and our associates - your wellbeing is our top priority.

4 out of 5

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 26, 2019 by Front Desk

Hello, We appreciate your feedback! Hope to have you back again soon.

5 out of 5
We enjoyed our stay there. The staff was excellent and breakfast was good.

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 26, 2019 by Hotel Chino Hills

Thank you for recommending the Hotel Chino Hills. We're glad you enjoyed your stay with us and you found our staff excellent and our breakfast good! We appreciate your business and we look forward to welcoming you back again.

4 out of 5

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Hotel Chino Hills

Thank you for choosing the Hotel Chino Hills for your travel plans!

3 out of 5
Dont like the fact that pool spa closes at 10 its a hotel should have access anytime and no towels in the towel dispenser lots of clorine in pool and spa to the point it burns ur eyes the fitness room was closed no access no full breakfast like before linens and comforters old and carpet dirty and stains in rooms

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 6, 2019 by Front Desk

Hello, Thank you for taking the time to leave a review. We apologize for your unsatisfied stay with us. The needs of our guest are our main priority at the Hotel Chino Hills. We will take into consideration the pool area hours and will be sure our housekeeping refills the towels in the pool area more frequently. As for the fitness area, it is open to guest 24hours, but you do need your room key to enter. Yes, our hotel does provide only a light continental in the mornings now. And we certainly strive to maintain our rooms, so we sincerely apologize for the room not being up to par. Hope that we would be given another oportunity to serve you again.

1 out of 5
Air conditioner was broken, they gave us a fan instead! Did not offer to change room. There was a heat wave in California and we had terrible night and couldn’t sleep. My kids were soaking wet at night. Would not recommend it.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Front desk

We sincerely apologize for the issue with the air conditioning. Our maintenance crew tries to stay on top of problems like this. We really hope that you give us another chance in the future...

5 out of 5
All went well. We were there for a wedding and uber was able to get us there and back

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by Hotel Chino Hills, Chino Hills, Ca.

Thank you for recommending us! We appreciate your feedback and we look forward to your next visit.

3 out of 5
Our room smelled musty. We had to open the windows the whole time. It’s from the air conditioning, I assume. My brother had a separate room and it was the same. There is no ventilation fan in the bathroom, which might also add to the musty, damp odor. The room could use some deeper cleaning, lots of dust where u could see hasn’t been vacuumed. It was definitely spot vacuumed because some things were missed, like under the bedskirt. It was a pretty decent continental breakfast for the morning.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by Front desk

We apologize for the issues you encountered with your room. We do appreciate your feed back and will talk to our housekeeping staff. Best regards

2 out of 5

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 4, 2019 by Bella

Thank you for choosing Hotel Chino Hills.

4 out of 5

Posted by on May 8, 2019

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Comment from Hotel Management

May 8, 2019 by Front desk

Thanks for choosing us!!

Property Features

Hotel Chino Hills offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Hotel Chino Hills also features concierge services, laundry facilities, and a television in a common area. Self parking is free. This Art Deco Chino Hills hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 4 levels
  • Built in 2011
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (35.7 km / 22.2 mi)
  • Parking: Free self parking

Room Amenities

Hotel Chino Hills offers 99 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Chino Hills Hotel
  • Hotel Chino Hills
  • Holiday Inn Express Hotel And Suites Chino Hills
  • Express Suites Chino Hills
  • Hotel Chino Hills Hotel
  • Hotel Chino Hills Chino Hills
  • Hotel Chino Hills Hotel Chino Hills

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.