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"The front desk clerk was great. She was very helpful and sweet. " More

By a verified traveler on Tue 03 Dec 2019

Hotel Description

Enjoy free breakfast at this Chino hotel

Close to airport

Within 2 miles (3 km) of this Chino hotel, you'll find BAPS Shri Swaminarayan Mandir and Los Serranos Country Club. Ayala Park and Chino Hills State Park are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.

Free WiFi, kitchens

The 102 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Weekly housekeeping is available.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Mar 15 - Mar 16

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America - Los Angeles - Chino Valley ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Extended Stay America - Los Angeles - Chino Valley

Everyone (6) Couples (1) Family (3)
5 out of 5

Posted by on Feb 20, 2020

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5 out of 5

Posted by on Jan 3, 2020

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5 out of 5
The front desk clerk was great. She was very helpful and sweet.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 3, 2019 by Hotel Management

Thank you for staying at Extended Stay America and leaving a review of your experience here. It was a pleasure to know you had an excellent stay and that one of our associates at the front office was able to win you over by delivering exceptional service. We appreciate your praises and look forward to seeing you soon. Sincerely, Hotel Management

4 out of 5
Nice hotel. It’s clean and safe. It’s currently being renovated, but it’s clean and orderly. The only issue we had was a little bit of the construction sounds that started at 8am. The staff was very friendly and there was plenty of free parking and free internet. And it’s pet friendly.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by Hotel Management

Thank you for choosing Extended Stay America. We are glad you liked our clean suites, friendly staff, and a safe environment. However, we are sorry your stay was impacted by the construction sounds. We plan the noisiest work when it will cause the least disturbance to our guests, and regrettably this was unavoidable. We hope you will come back after the renovations have been completed. We would love the opportunity to provide you a more peaceful experience. Thank you again. Sincerely, Hotel Management

2 out of 5
The first room we walked into smelled like someone had just smoked an entire pack in it. They moved us to a nice new room and lots of things in the room was broken. There was dog poo on the carpet at the top of the stairs that sat for almost an entire day after we told them about it multiple times. Also the dog in the room next to us barked from 615 am until 9 when we left. The dog continued to bark when we got back from our wedding just after 10pm the damn dog started barking again for over an hour with multiple complaints again.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Hotel Management

Thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit. We are working with the housekeeping and maintenance departments to make sure all procedures are being followed, so this does not happen in the future. We are also for the dog barking and the disturbance this caused. We wish you had alerted our front desk team so we could have a conversation with the pet owner to reiterate our pet policy. We hope to make it up to you in the future. Sincerely, Hotel Management

4 out of 5
It was fine. Fine for our purpose. A bottle of eater in the room would be nice.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Hotel Management

Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We value your suggestions and look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management

3 out of 5
I can hear the top floor walking at night and not much of a sound proof.

Posted by on Sep 18, 2017

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Comment from Hotel Management

Sep 20, 2017 by General Manager

The situation you described regarding the noise is truly regrettable. We are very sorry you were not able to experience a quiet and relaxing stay. When made aware of these situations, our front desk staff is trained to have appropriate conversations with our guests to resolve such issues. Thank you for your feedback, and we hope this did not overshadow the great overall stay you had being our guest.  We look forward to your next visit.   Sincerely, General Manager

3 out of 5

Need to show a little more TLC

Pros: it was a place to stay when passing through. Kitchenette
Cons: Please see comments above
The halls and hotel facility was unkept and dirty. There appeared to only be one housekeeper on staff in a place that big. It would be pretty easy to run a vacuum through the halls. Our room had a funny smell. It needed a fresh coat of paint where there were dents. Also, the water was constantly leaking from the shower causing the floor to be wet. The chair had a cigarette burn in it. Just disappointing as far as cleanliness and up keep.

Posted by , from Boerne on Feb 20, 2017

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2 out of 5

The room did not compare to others I've stayed at

Pros: Close restaurants, Quiet, pet friendly
Cons: No free Internet, room did not have in place any amenities it claime
The pictures did not look anything like them in person. Blood was on worn comforters and rust found in restroom sink n shower

Posted by , from Fresno, CA on Nov 23, 2011

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About the Extended Stay America - Los Angeles - Chino Valley

Location 4325 Corporate Center Ave, Chino, CA 91710

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America - Los Angeles - Chino Valley also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Self parking is free. This Chino hotel is smoke free.

  • 102 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (80.5 km / 50 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Los Angeles - Chino Valley offers 102 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Chino hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Please note: An optional Daily Refresh housekeeping service is available for nightly guests (1-6 nights). This service includes replacing soiled towels, emptying trash, replenishing soap and toilet paper if needed, and making bed with existing linens.
A weekly full housekeeping service is provided for extended-stay guests (7+ nights). This service includes dusting, vacuuming, changing linens and towels, emptying trash, cleaning bathroom and kitchen (dishes are not washed), and replenishing soap and toilet paper if needed.
Surcharges apply for both services.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Chino Valley
  • Extended Stay America Los Angeles Chino Valley
  • Extended Stay America Los Angeles Hotel Chino Valley
  • Extended Stay America Los Angeles Chino Valley Hotel
  • Extended Stay America Los Angeles Chino Valley
  • Hotel Extended Stay America - Los Angeles - Chino Valley Chino
  • Chino Extended Stay America - Los Angeles - Chino Valley Hotel
  • Hotel Extended Stay America - Los Angeles - Chino Valley
  • Extended Stay America - Los Angeles - Chino Valley Chino
  • Extended Stay America Los Angeles Hotel
  • Extended Stay America Los Angeles
  • Extended Stay America - Los Angeles - Chino Valley Hotel
  • Extended Stay America - Los Angeles - Chino Valley Chino
  • Extended Stay America - Los Angeles - Chino Valley Hotel Chino

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.