Skip to main content
Beginning of main content
 Chula Vista •1 Room
 Chula Vista • 1 Room
Book online or call 1-855-214-3079 Phone Number

SureStay Plus Hotel by Best Western Chula Vista West

2.5-star property
778 Broadway, Chula Vista, CA 1-855-201-7819
3.3 out of 5
See all 9 travelocity Reviews

" Very small eating area. " More

By a verified traveler on Tue 26 Dec 2023

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Chula Vista guestrooms with free WiFi

In Chula Vista

Stay at this Chula Vista hotel and you'll be within half a mile (1 km) of Chula Vista Center and 2 miles (3 km) of San Diego Bay. Sharp Chula Vista Medical Center and Chula Vista Municipal Golf Course - Mountain are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's an outdoor pool on site, and a 24-hour front desk and a terrace are also provided.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room May 1 - May 2

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Chula Vista West ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Chula Vista West

Everyone (4) Couples (3) Family (2)
5 out of 5

Posted by on Feb 15, 2024

Was this review helpful to you?
3 out of 5
Very small eating area.

Posted by on Dec 26, 2023

Was this review helpful to you?
Comment from Hotel Management

Dec 31, 2023 by management

Dear Gregory,Thank you for letting us know this concern of yours. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your feedback helps us improve our services.We value your partnership and appreciate your support and cooperation..I hope that you will understand and provide us with another chance to welcome you with a superior guest experience.Sincerely,Management

5 out of 5

Posted by , from Lakewood on Jan 19, 2023

Was this review helpful to you?
3 out of 5

Posted by on Nov 9, 2022

Was this review helpful to you?
4 out of 5
Hotel was nice , clean stayed for 1 night

Posted by on Jun 27, 2022

Was this review helpful to you?
4 out of 5
I like the property i have stay there three times and i would return in my next visit to the area what i didn't like it's the fact that there aren't any hand towels by the sink to dry your hands after washing them and maids do not leave shampoo and or coffee every day you stay there only the first day.

Posted by on Mar 28, 2022

Was this review helpful to you?
4 out of 5
the people staying at the hotel not the best, staff was very good Zack was the best

Posted by on Sep 24, 2021

Was this review helpful to you?
1 out of 5
The room I was initially given smelled of mold and smoke. I requested another room , however this room was equally as offensive with the smell of cigarette smoke and mold. The manager on duty explained that there were no other rooms available on the property. I asked for a refund and they informed me to contact Travelocity

Posted by on Jun 24, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 24, 2021 by Akshay

Thank you for choosing Surestay Plus By Best Western, Chula Vista for your accommodations. I apologize that you had such a negative experience during your stay. I appreciate you taking the time to give us your feedback. It was an uncommon instance and we’ll perform better. We would love to make things right if you give us another chance.

1 out of 5
This is definitely not a family place. I didn’t stay because there were too many people hanging around outside and people arguing. My family felt unsafe and I wouldn’t feel safe parking there. I ended up finding another hotel 20 minutes away at 9:30 at night.

Posted by on Jun 7, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 8, 2021 by Akshay

Dear Valued Guest, Thank you for letting us know about this. Your feedback helps us get better. We are looking into these issues and hope to resolve them promptly and accurately. Sincerely, Akshay Aswani General Manager SureStay Plus Hotel by Best Western Chula Vista West

About the SureStay Plus Hotel by Best Western Chula Vista West

Location 778 Broadway, Chula Vista, CA 91910

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Chula Vista West. Free self parking is available.

  • 50 guestrooms or units
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Chula Vista West offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Chula Vista hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast. An additional breakfast is available daily for a fee.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Choice Inn Chula Vista
  • Best Choice Inn
  • Best Choice Chula Vista
  • Best Choice Inn Chula Vista
  • SureStay Plus Hotel by Best Western Chula Vista West Hotel
  • SureStay Plus Hotel by Best Western Chula Vista West Chula Vista

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
url importing http://travel.travelocity.com/Chula-Vista-Hotels-SureStay-Plus-Hotel-by-Best-Western-Chula-Vista-West.h12496281-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chula-Vista-Hotels-SureStay-Plus-Hotel-by-Best-Western-Chula-Vista-West.h12496281-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Chula-Vista-Hotels-SureStay-Plus-Hotel-by-Best-Western-Chula-Vista-West.h12496281-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.