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Ciala Resort Best Hotel in Kisumu Kenya

4.5 star property
4.5-star luxury resort near Maragoli Hills

Choose dates to view prices

Photo gallery for Ciala Resort Best Hotel in Kisumu Kenya

Family Cabin | Living area | 55-inch Smart TV with satellite channels, Netflix, Hulu
View from room
Garden
Deluxe Room | In-room safe, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Daraja Mbili, Kisumu, Kisumu County
  • Popular LocationDunga Bay22 min drive
  • Popular LocationKisumu Impala Sanctuary22 min drive
  • Popular LocationHippo Point24 min drive
  • AirportKisumu (KIS)31 min drive

Room options

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Single Room

  • 344 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Cabin

Family Cabin | Living area | 55-inch Smart TV with satellite channels, Netflix, Hulu

Family Cabin

  • Hill view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

  • 431 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, desk, laptop workspace, blackout drapes

Honeymoon Room

  • 431 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Room

  • 753 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Sarova Imperial Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (31)
The price is $88
per night
$104 total
includes taxes & fees
Jun 6 - Jun 7
Sarova Imperial Hotel

About the neighborhood

Kisumu

Near the airport.You'll be within 2 miles (3 km) of Maragoli Hills and 9 miles (15 km) of Lake Victoria with a stay here. Kisumu Impala Sanctuary and Dunga Bay are within 16 miles (25 km).
View more Resorts in KisumuOpens in a new window

What's nearby

  • Kisimu museum - 20 min drive
  • The West End Shopping Mall - 20 min drive
  • Dunga Bay - 22 min drive
  • Kisumu Impala Sanctuary - 22 min drive
  • Hippo Point - 24 min drive

Getting around

  • Kisumu (KIS) - 32 min drive

Restaurants

  • Kisumu City - 16 min drive
  • Lakeside Fish Eating Joints - 15 min drive
  • Secrete Lounge - Maseno - 12 min drive
  • Nyawita Shopping Centre - 15 min drive
  • Soweto Hotel - 15 min drive

About this property

Ciala Resort Best Hotel in Kisumu Kenya

4.5-star luxury resort near Maragoli Hills
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. An outdoor pool, spa services, and a terrace are also featured at the luxury Ciala Resort Best Hotel in Kisumu Kenya. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Kisumu resort.

  • 58 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
Ciala Resort Best Hotel in Kisumu Kenya offers 58 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Swahili

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch Smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 5000.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: KES 5000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Ciala In Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort
Ciala Resort Best Hotel in Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort Kisumu

Frequently asked questions

How close is Ciala Resort Best Hotel in Kisumu Kenya to the airport?

Ciala Resort Best Hotel in Kisumu Kenya is 11.5 mi (32-min drive) away from the Kisumu (KIS) airport, the closest popular airport to the property.

How much does it cost to stay at Ciala Resort Best Hotel in Kisumu Kenya?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Ciala Resort Best Hotel in Kisumu Kenya on Jun 7, 2024 start from $97.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ciala Resort Best Hotel in Kisumu Kenya have an airport shuttle?

Airport shuttle services are not available at Ciala Resort Best Hotel in Kisumu Kenya.

Does Ciala Resort Best Hotel in Kisumu Kenya offer free breakfast?

Ciala Resort Best Hotel in Kisumu Kenya offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Ciala Resort Best Hotel in Kisumu Kenya?

No, there is no casino at this resort.

What time is check-in at Ciala Resort Best Hotel in Kisumu Kenya?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Ciala Resort Best Hotel in Kisumu Kenya?

This resort offers free self parking.

Does Ciala Resort Best Hotel in Kisumu Kenya have a pool?

Ciala Resort Best Hotel in Kisumu Kenya features an outdoor pool.

Does Ciala Resort Best Hotel in Kisumu Kenya have a restaurant?

Yes, there are 2 restaurants on site.

Does Ciala Resort Best Hotel in Kisumu Kenya have a spa?

This resort doesn't have a spa, but it does offer body treatments, body wraps, and hot stone massages.

How close is Ciala Resort Best Hotel in Kisumu Kenya to downtown Kisumu?

Ciala Resort Best Hotel in Kisumu Kenya is 7.8 mi away from Kisumu.

Ciala Resort Best Hotel in Kisumu Kenya Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Cris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cris Obudo
Outstanding
Stayed 2 nights in Apr 2024

8/10 Good

Anthony, crown point

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place to stay…. Salty food.. some broken amenities, typical to Kenya. Most of the staff were excellent. Would recommend - a bit pricey though. It’s not quite there.
Stayed 2 nights in Apr 2024

10/10 Excellent

NIKKI

Traveled with family
Liked: Cleanliness, staff & service, amenities
I can't even begin to tell you how absolutely AMAZING and beautiful this place is! From beginning to end I was treated like royalty. I highly, highly, HIGHLY recommend this place. I will be visiting every time I come to Kenya.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anthony, crown point

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Staff is excellent and friendly. Would definitely come back. Gym and steam sauna a plus!
Stayed 2 nights in May 2023

2/10 Terrible

Peter

Stayed 2 nights in Apr 2023