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"They valet was extremely nice and helpful. Helped us with local restaurants and other suggestions. A " More

By a verified traveler on Wed 07 Oct 2020

Hotel Description

3.5-star hotel near Cincinnati Reds Hall of Fame and Museum

City center stay

With a stay at this Downtown Cincinnati hotel, you'll be steps from Cincinnati Reds Hall of Fame and Museum and Great American Ball Park. Smale Riverfront Park and National Underground Railroad Freedom Center are also within half a mile (1 km).

Business services

The hotel's fitness center, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A restaurant, free newspapers, and wedding services are also provided.

Free WiFi, Smart TVs

The 171 guestrooms have Smart TVs with digital channels and offer free WiFi and premium bedding. Other amenities include Netflix, coffee/tea makers, and free bottled water. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

AC Hotel by Marriott Cincinnati at The Banks ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for AC Hotel by Marriott Cincinnati at The Banks

Everyone (7) Family (2)
5 out of 5
They valet was extremely nice and helpful. Helped us with local restaurants and other suggestions. A

Posted by on Oct 7, 2020

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Comment from Hotel Management

Oct 7, 2020 by Jessica

It's great to hear that our team took such great care of you!! We are glad you enjoyed your stay and the local area. We hope to see you back again soon.

5 out of 5
Location loved being down by the river rooftop was excellent

Posted by on Sep 27, 2020

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Comment from Hotel Management

Oct 5, 2020 by Jessica

Thank you so much for staying at The AC Hotel! It was great to have your feedback and we look forward to having you stay here again.

4 out of 5

Posted by on Sep 22, 2020

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Comment from Hotel Management

Sep 23, 2020 by Jessica

Thank you for your review. We look forward to any specific feedback to help us improve for the future. Safe Travels!

5 out of 5
The hotel had amenities we needed and didn't try to milk us for every penny. Every person we spoke with was very nice and inviting. The front desk was especially helpful. Mathew and the woman with the green jack were super helpful and made our stay quite enjoyable. Even the parking attendant was a nice fellow. We will definitely be back again.

Posted by , from Columbus, Ohio on Jun 28, 2020

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Comment from Hotel Management

Jun 29, 2020 by Jessica

Jason, Thank you so much for the review! Matthew is truly a gem here at the AC Hotel and we thank you for recognizing him!! We look forward to having you stay with us again soon!

1 out of 5
Need free parking and free breakfast. Breakfast was disgusting for $15

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 6, 2020 by Jessica

Thank you for the feedback. Unfortunately being a downtown hotel, we are unable to provide free parking however we provide one of the cheapest valet options in the downtown market. We apologize for the European Breakfast option and hope this doesn't deter you from a future visit.

5 out of 5

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 4, 2019 by Jessica

Thank you for staying with us!!

4 out of 5

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by Jessica

Thank you for the review.

1 out of 5
Can hotel over charged me. I should only be charge to $138 for the room but you charged me $40 more dollars for something that I don’t know I paid four dollars cash for a tip in the morning I had 2 free breakfasts. No one is calling me back I have called every day since I stayed there this past Saturday

Posted by on Jan 4, 2019

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Comment from Hotel Management

Jan 7, 2019 by Jessica Carlson

Thank you so much for the feedback, as stated in my previous message, it appears as though a guest accidentally wrote in the incorrect room number. We reversed this fee as my message stated on the 4th because it was done in error. You should see this credit back to your account soon. Please don't hesitate to reach out if there are any other issues we can assist with.

4 out of 5
The view on the upper deck was amazing, would recommend to my friends, and I would stay again.

Posted by , from Springfield, Ohio on Oct 9, 2018

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Comment from Hotel Management

Oct 13, 2018 by Jessica

Thank you Michael for the review and what a great photo!

About the AC Hotel by Marriott Cincinnati at The Banks

Location 135 Joe Nuxhall Way, Cincinnati, OH 45202

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. WiFi is free in public spaces. A fitness center, a rooftop terrace, and a library are also featured at the business-friendly AC Hotel by Marriott Cincinnati at The Banks. For a fee, parking is available. This 3.5-star Cincinnati hotel is smoke free.

  • 171 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 2017
  • Dining venue
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Cincinnati - Northern Kentucky Intl. Airport (CVG) (21.8 km / 13.5 mi)
  • Train station: Cincinnati Union Terminal (4.3 km / 2.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

AC Hotel by Marriott Cincinnati at The Banks offers 171 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Cincinnati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 9 AM.

AC Hotel by Marriott Cincinnati at The Banks has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per day
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 15.00 per person (approximately)
  • Valet parking fee: USD 32 per day
  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ac Hotel Cincinnati Banks
  • Ac Cincinnati Banks
  • AC Hotel Cincinnati at The Banks
  • AC Hotel by Marriott Cincinnati at The Banks Hotel
  • AC Hotel by Marriott Cincinnati at The Banks Cincinnati
  • AC Hotel by Marriott Cincinnati at The Banks Hotel Cincinnati
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.