"It was a great stay! Great pool. Nice room. Super nice staff. We will definitely stay again! " More
In shopping district
At this Mason hotel, you'll be within 6 miles (10 km) of Kings Island and 9 miles (15 km) of Liberty Center. Also within 9 miles (15 km) are Kenwood Towne Centre and Sharonville Convention Center.
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, express check-out, and a computer station are also offered.
Oct 11, 2021 by HP Cincy Team
Thank you for completing our Guest Survey regarding your recent stay at our hotel. We greatly appreciate the feedback and apologize that this was missed when inspecting your room I will be sure to bring this to my staffs attention and fix this going forward
Oct 3, 2021 by Summer K
Thank you so very much for your kind words. We are delighted you enjoyed your stay. We hope to see you again in the future.
Sep 19, 2021 by Summer K
Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and are glad you enjoyed your time with us. I will be sure to share your kind words with my staff as we all look forward to hosting you again soon!
Aug 3, 2021 by Summer K
Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and are glad you enjoyed your time with us. I do apologize for the miscommunication but will address your feedback with my staff. On behalf of myself and the staff, we look forward to hosting you again in the future!
Jul 14, 2021 by Summer
Thank you for your review of the hotel
The property will be renovating from May 1 2023 to September 30 2023 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 875 square feet (81 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel. Self parking is free. This 3-star Mason hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Free self parking
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that guest safety measures are currently in place. Guests are provided with hand sanitizer. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.