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"People were nice at check in. Room smelled like smoke. And coffee in the room had no cream or sugar. Outside of the hotel was dirty. " More

By a verified traveler on Sun 13 Feb 2022

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Hotel Description

3-star hotel near MainStrasse Village

Heart of Covington

You'll find MainStrasse Village and Northern Kentucky Convention Center within a 15-minute walk of this Covington hotel. John A. Roebling Suspension Bridge and Smale Riverfront Park are also within 2 miles (3 km).

Business services

A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a seasonal outdoor pool on site, and laundry facilities and free newspapers are also offered.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$98* Per night/room Feb 12 - Feb 13

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Cincinnati-Riverfront, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Cincinnati-Riverfront, an IHG Hotel

Everyone (16) Couples (2) Family (2)
5 out of 5
People were nice at check in. Room smelled like smoke. And coffee in the room had no cream or sugar. Outside of the hotel was dirty.

Posted by on Feb 13, 2022

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Comment from Hotel Management

Feb 14, 2022 by GM

Dear Ashley, I regret that you detected an odor of smoke in your room. We are a smoke-free hotel and do our very best to obtain guest compliance. Again, on behalf of the staff and management - I offer our apologies. Additionally, I regret that your in-room amenities and the outside of the hotel were not met with our excellence in service. We appreciate all your feedback and do take it into consideration as we strive to best serve you. Thank you for staying with us. Sincerely, Jordan Francisco General Manager

5 out of 5

Posted by on Nov 15, 2021

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4 out of 5
Only thing lacking is a hairdryer.

Posted by , from Fort Myers on Sep 26, 2021

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Comment from Hotel Management

Sep 27, 2021 by GM

Dear BOBBIE, Thank you for your kind review. It was our pleasure hosting you and we hope to see you again. Best, Jordan Francisco General Manager

5 out of 5

Posted by on Sep 12, 2021

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4 out of 5
Basic but clean, a bit aged

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by GM

Dear Anonymous, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Best, Jordan Francisco General Manager

1 out of 5
When I arrived to my room I found it to be dirty. Hair in the shower, soap scum, food and toys under the bed, a belt in the room which wasn’t mine & food behind the microwave. ( I have photos of all filth) I had to decide shortly after our arrival at 2:30 am that I would request move myself and my family to another room. We were downgraded from a king suite to a a standard double bed room & were only offered a $25 credit for our troubles. They didn’t even want to refund the difference of FORTY-FIVE dollars which in my opinion is owed to me because I did not receive what I paid for. Never, NEVER NEVER EVER AGAIN.

Posted by on Mar 28, 2021

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1 out of 5

Posted by on Mar 27, 2021

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5 out of 5

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 6, 2020 by Front Desk

Thank you for the review your rating is valuable to us. Thank you for staying with us at the Holiday Inn Cincinnati Riverfront, we hope to see you again in the near future.

4 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 25, 2019 by Holiday Inn Cincinnati Riverfront Front Desk

Glad you enjoyed your stay at the Holiday Inn Cincinnati Riverfront. Thank you for taking the time to rate our hotel, we appreciate your feedback. Thank you for choosing to stay with us and hope to see you in the near future.

5 out of 5

Posted by on Sep 16, 2019

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Comment from Hotel Management

Oct 25, 2019 by Holiday Inn Cincinnati Riverfront Front Desk

Thank you for your feedback and we are glad you enjoyed your stay with us at the Holiday Inn Cincinnati Riverfront.

About the Holiday Inn Cincinnati-Riverfront, an IHG Hotel

Location 600 West 3rd Street, Covington, KY 41011

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from March 1 to May 27:

  • Swimming pool

Property Features

Holiday Inn Cincinnati-Riverfront, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 1290 square feet (120 square meters) and includes conference space. The business-friendly Holiday Inn Cincinnati-Riverfront, an IHG Hotel also features a terrace, a picnic area, and coffee/tea in a common area. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Covington hotel.

  • 1 building
  • 155 guestrooms or units
  • 4 levels
  • 1290 sq ft of conference space
  • 120 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cincinnati Union Terminal (4.1 km / 2.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Cincinnati-Riverfront, an IHG Hotel offers 155 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Covington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Grilled & Chilled - This restaurant serves breakfast only. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 for adults and USD 6.95 for children (approximately)
  • Self parking fee: USD 7 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cincinnati-Riverfront
  • Cincinnati-Riverfront Holiday Inn
  • Holiday Inn Cincinnati-Riverfront
  • Holiday Inn Cincinnati-Riverfront Covington
  • Holiday Inn Cincinnati-Riverfront Hotel
  • Holiday Inn Cincinnati-Riverfront Hotel Covington
  • Covington Holiday Inn
  • Holiday Inn Cincinnati Riverfront Hotel Covington
  • Holiday Inn Covington

You should know

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.