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4.1 out of 5

"We liked that it was downtown convenient. But the air ducts in bedroom and bathroom need attention the wife is allergic to that much dust " More

By a verified traveler on Fri 22 Apr 2022

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Hotel Description

4-star hotel near Fountain Square, connected to a shopping center

Central Cincinnati getaway

You'll be steps from Fountain Square and within a 10-minute walk of Great American Ball Park with a stay at this Downtown Cincinnati hotel. Also, Heritage Bank Center is within half a mile (1 km) and Hard Rock Casino Cincinnati is within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling for business? Take advantage of the business center, express check-out, and conference space. Self parking, a coffee shop, and dry cleaning are also offered.

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$169* Per night/room Jul 3 - Jul 4

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Cincinnati ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Cincinnati

Everyone (8) Couples (5) Family (5)
4 out of 5
We liked that it was downtown convenient. But the air ducts in bedroom and bathroom need attention the wife is allergic to that much dust

Posted by on Apr 22, 2022

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5 out of 5
I had a great experience and the staff was very friendly and helpful. Taniesha was very helpful 😃I would recommend this hotel and I will definitely return.

Posted by on Mar 13, 2022

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5 out of 5
Wonderful stay! Gave me a free upgrade!

Posted by on Mar 7, 2022

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1 out of 5
My experience at the Westin Cincinnati was anywhere near what I expected. I was told that my room would be upgraded and it was not. I was placed in a room designated for handicapped guest. I was also still charged for the upgrade which I didn't receive. Also I was not informed on the parking that there is no public park with full access to your vehicle at all time. I was told valet was $25 for the full day by the front desk. When I checked out on Sunday morning I notice extra charges on my account which were in the amount of $40. Thats what I was charged by the valet 40 dollars a day to park. When getting my vehicle from valet anytime I want to leave the hotel took them 30 mins to get my vehicle . You have to stand outside and wait on you vehicle I have caught ammonia in my lungs because of stand out there to long. I will never stay there again

Posted by on Jan 19, 2022

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Comment from Hotel Management

Jan 24, 2022 by pcvgwib

Julian, Thank you for your feedback! We are sorry to hear of your experience and hope to exceed your expectations in the future!

5 out of 5
Reception (do not recall his name) was very helpful with transportation options and places to go in this city, great help for first time visitors.Will come back in the future.

Posted by on Jan 5, 2022

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Comment from Hotel Management

Jan 14, 2022 by pcvgwib

John, Thank you for your feedback!

4 out of 5

Posted by on Dec 20, 2021

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2 out of 5
Rooms dated No food options for evening no room service No fee Wi-Fi Room very hot on arrival no hotel guide

Posted by on Oct 1, 2021

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Comment from Hotel Management

Oct 1, 2021 by pcvgwib

Greetings Bill, Thank you for reaching out. I am sorry to hear of your experience at Westin Cincinnati and I want to help for future visits. McCormick and Schmick's is located in the hotel and is a lunch/dinner option. Like many hotels we have closed our in room dining for now and continue to evaluate as business shifts. For Wi-Fi, at your next visit to any Marriott Property please sign up and join us as a Marriott BonVoy member, one of the many perks is free wifi :). Thank you and we hope to see you again

5 out of 5
The valets were absolutely wonderful. The room was very nice and the hotel was close to everything I wanted to do within walking distance.

Posted by on Sep 12, 2021

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Comment from Hotel Management

Sep 13, 2021 by Hotel Management

Thank you for taking the time to share your experience about your recent stay at our hotel. We really appreciate all of your feedback. I am delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! cannot wait to share your kind words with the team. We look forward to welcoming you back to our hotel soon!

5 out of 5

Posted by on Aug 3, 2021

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3 out of 5

Posted by on Aug 2, 2021

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About the The Westin Cincinnati

Location 21 E 5th St, Cincinnati, OH 45202

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Event space at this hotel measures 11760 square feet (1093 square meters) and includes conference space. The business-friendly The Westin Cincinnati also features gift shops/newsstands, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Cincinnati hotel is smoke free.

  • 456 guestrooms or units
  • 17 levels
  • 11760 sq ft of conference space
  • 1093 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Cincinnati Union Terminal (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Cincinnati offers 456 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

The Westin Cincinnati has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 17.5 per person (approximately)
  • Fee for in-room wireless Internet: USD 10.99 per 24-hour period (rates may vary)
  • Self parking fee: USD 21 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cincinnati Westin
  • Westin Cincinnati
  • Westin Hotel Cincinnati
  • The Westin Cincinnati Hotel Cincinnati
  • The Westin Cincinnati Ohio
  • Westin Cincinnati Hotel
  • The Westin Cincinnati Hotel
  • The Westin Cincinnati Cincinnati
  • The Westin Cincinnati Hotel Cincinnati

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.