Heart of Cleveland
Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Cleveland State University and Progressive Field. Rocket Mortgage FieldHouse and Rock and Roll Hall of Fame are also within 2 miles (3 km).
Renovated in 2016
This hotel features 3 restaurants and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.
Jun 28, 2022 by Guest Relation Management
Hello Christopher, To see that we were able to provide you with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing and we hope that we get the chance to host you again!
Mar 1, 2022 by Guest Relations Specialist
Thank you for taking the time to write this review and share your thoughts with us. This is not something to be taken lightly, and it has been forwarded to management for review. We place a high value on providing our guests with a safe and enjoyable experience, and we are deeply sorry that we fell short.We hope to earn your business on future trips so that you can see how we are constantly improving. We hope to see you again soon, and we appreciate your patience.
Nov 9, 2021 by Manager
Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!
Nov 1, 2021 by Guest Relations Specialist
We are deeply moved by your kind words about our employees. We are overjoyed that you had a wonderful time and gave our hotel a perfect score. Thank you so much, and we hope to see you again soon!
Aug 30, 2021 by Manager
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
Aug 30, 2021 by Manager
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
Aug 26, 2021 by Manager
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. Please do consider us again on your next visit to the area.
Aug 17, 2021 by Manager
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Jul 26, 2021 by Guest Relations Specialist
We are delighted to hear that we were able to provide you with such a memorable experience. Our goal is to make every guest's stay exceptional. We eagerly await your next visit!
Jul 8, 2021 by Manager
Thank you for your valuable opinion regarding our access. We hope to see you again and that you will be truly impressed with our continued improvements.
There are 3 restaurants on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Downtown. For a fee, parking is available. A complete renovation of Comfort Inn Downtown was completed in June 2016. This Cleveland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking
Comfort Inn Downtown offers 145 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Subway - This restaurant serves lunch and dinner.
Pedros Mexican Grill - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Pizza Pan - This restaurant specializes in pizza and serves lunch and dinner. Happy hour is offered. Open daily.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property provides scheduled shuttle service to the main campus of the Cleveland Clinic and University Hospitals.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.