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Courtyard by Marriott Cleveland University Circle

3-star property
2021 Cornell Rd, Cleveland, OH 1-855-201-7819
3.9 out of 5
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See all 15 travelocity Reviews

"This is the 2nd time we stayed at this property. Very convenient to all in the University Circle area; comfortable, clean, helpful staff. " More

By a verified traveler on Fri 14 Apr 2023

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Hotel Description

3-star hotel near Cleveland Orchestra

University Circle stay

Within a 10-minute walk of this University Circle hotel, you'll find Cleveland Orchestra and Cleveland Museum of Art. Also, Cleveland Museum of Natural History is within half a mile (1 km) and Cleveland Clinic is within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A grocery/convenience store, dry cleaning, and luggage storage are also on offer.

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$179* Per night/room Oct 27 - Oct 28

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Cleveland University Circle ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Cleveland University Circle

Everyone (6) Couples (3) Family (4)
4 out of 5
This is the 2nd time we stayed at this property. Very convenient to all in the University Circle area; comfortable, clean, helpful staff.

Posted by , from Lexington on Apr 14, 2023

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Comment from Hotel Management

Apr 14, 2023 by GM

Dear Carolyn, Welcome back! Our location is loved by many of our guests, and I am glad it is a perfect fit for your travels as well. We do our best to make sure that our hotel is a direct reflection of the vibrant, clean area in which we are located. Thank you for your business and your great review. Please come back soon! Best, Daniel Trejbal General Manager

5 out of 5
Staff was extremely helpful and courteous

Posted by on Jan 6, 2023

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Comment from Hotel Management

Jan 8, 2023 by GM

Dear susan,What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with us and other travelers. We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Daniel TrejbalGeneral Manager

4 out of 5
Close to Cleveland orchestra

Posted by on Dec 18, 2022

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Comment from Hotel Management

Dec 19, 2022 by GM

Dear Patrick, I'm glad that our proximity to the Cleveland Orchestra concert you attended met your expectations. We can't thank you enough for staying with us and hope to host you again in the near future. Best, Daniel Trejbal General Manager

5 out of 5
Perfect location for our visit to Little Italy. We loved walking around all areas of Little Italy and University Circle. Our room was big, comfy and clean. Everyone was very friendly. Nice place to stay! We'll be back.

Posted by on Jun 18, 2022

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Comment from Hotel Management

Jun 20, 2022 by GM

Dear Lisa, Cleveland is a great city and we are thrilled that you had a nice time here while staying at our Courtyard by Marriott. We are proud of our hotel and the extraordinary team that runs it so it is wonderful to know that you enjoyed our offerings. We hope to host you again on another great trip to our Little Italy in the future. Best, Daniel Trejbal General Manager

4 out of 5
Liked the cleanliness- huge bathroom and the great location. Nice staff Did not like the room arrangement vis a vis the awkward and inconvenient location of the tv. Plus the TV was too small and hard to operate/ so we didn’t use it! No big loss but could have been Pillows good too

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 8, 2021 by GM

Dear Bruce, All-around cleanliness is a major focus for the entire staff here at the Courtyard by Marriott Cleveland University Circle, so it is wonderful to hear that you noticed our efforts. Thank you for being a valued guest of ours and sharing this informative review. We appreciate your support and hope to host you again someday. Best, Daniel Trejbal General Manager

1 out of 5
Bathtub was was so dirty you can see the grime in the walls and bathtub. Was so Disgusted had to put towel to take shower

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 29, 2021 by GM

Dear Anonymous, I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the Cleveland area. Sincerely, Daniel Trejbal General Manager

4 out of 5

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 12, 2021 by GM

Dear Anonymous, Thank you for your time in sharing your kind review and please visit us again. Sincerely, Daniel Trejbal General Manager

3 out of 5
Poor customer service at the front desk. Only one attendent.

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 3, 2019 by GM

Dear Traveler, Thank you for taking the time to share your feedback and for being our valued guest. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Sincerely, Daniel Trejbal General Manager

3 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 13, 2019 by GM

Dear Traveler, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Terry Herman General Manager

4 out of 5
Location, location, location, near the "sights." Food in Bistro was good, Appreciated climate control system, easy to use, able to keep room very comfortable. The bed was very good, the summer comforter light and warm enough to stand up to air conditioning. Staff courteous and friendly, Would have liked in-room safe. Bathroom door was overly large and heavy and when it swung inwards it had an extra wide sweep that meant its sharp edges made a small cut across the top of my foot. Luckily I keep bandaids and antibiotic ointment in my toiletries bag. Also shower room did not have any exhaust fan. Liked in-room mirror over frig that I could use for hair and make up while my husband was showering and shaving. Goodly amount of space for yoga practice.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 26, 2019 by GM

Dear Anonymous, It is fantastic to hear that you enjoyed your stay overall. We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Terry Herman General Manager

About the Courtyard by Marriott Cleveland University Circle

Location 2021 Cornell Rd, Cleveland, OH 44106

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. The business-friendly Courtyard by Marriott Cleveland University Circle also features laundry facilities, dry cleaning/laundry services, and a convenience store. Parking is available for a fee. This 3-star Cleveland hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 8 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Metro station: Euclid-East 120th Station (0.7 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott Cleveland University Circle offers 153 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with satellite channels and Netflix. This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Netflix
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.

Courtyard by Marriott Cleveland University Circle has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00–99 per person
  • Covered valet parking fee: USD 23.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Cleveland University Circle
  • Courtyard Marriott Circle Hotel Cleveland University
  • Courtyard Marriott University Circle
  • Courtyard Marriott University Circle Cleveland
  • Courtyard University Circle
  • Marriott Cleveland University Circle
  • Marriott Courtyard Cleveland University Circle
  • Marriott Courtyard University Circle Cleveland
  • Marriott University Circle
  • Marriott University Circle Cleveland
  • Courtyard Marriott Cleveland University Circle Hotel
  • Courtyard Marriott Cleveland University Circle
  • Courtyard riott Cleveland Uni
  • Courtyard by Marriott Cleveland University Circle Hotel
  • Courtyard by Marriott Cleveland University Circle Cleveland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.