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"The recliner in the room stank and there was no chair for the desk. There were no dishes in the room (it had a kitchenette). Everything that I used ... " More

By a verified traveler on Wed 27 Dec 2023

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Hotel Description

Orange guestrooms with kitchens

In Orange

Within a 10-minute walk of the hotel, you'll find Solar Eclipse April 8th 2024 and Pinecrest Plaza Shopping. ETON Chagrin Blvd Shopping Center and The Temple Tifereth Israel are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$74* Per night/room Apr 2 - Apr 3

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Cleveland Beachwood Orange Pl S ratings based on 25 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Cleveland Beachwood Orange Pl S

Everyone (16) Couples (2) Family (2)
4 out of 5
The recliner in the room stank and there was no chair for the desk. There were no dishes in the room (it had a kitchenette). Everything that I used in the room worked. It was clean and comfortable.

Posted by , from Fort Worth on Dec 27, 2023

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Comment from Hotel Management

Mar 5, 2024 by Matthew, GM

Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.

2 out of 5
Better room service I paid over one hundred for service that wasn't great

Posted by on Aug 21, 2023

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Comment from Hotel Management

Aug 21, 2023 by Hotel Management

Dear Alice, Thank you for your review of our hotel. We are disappointed to know that our lack of room service was a source of frustration during your visit. We aim to provide our guests with exceptional service and amenities; therefore, we regret not meeting your expectations, and we will certainly share your opinions with our team. Our front desk is always available to assist you and make the most of your stay; in the future, please do not hesitate to ask. Thank you for sharing your valuable feedback as we continually strive to improve our guest experience. Sincerely,Hotel Management

5 out of 5

Posted by on Jul 11, 2023

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5 out of 5

Posted by on Apr 9, 2023

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Comment from Hotel Management

May 9, 2023 by Matthew

Thank you for taking the time to tell us about your experience.

4 out of 5

Posted by on Jan 5, 2023

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2 out of 5

Posted by , from Columbus on Oct 9, 2022

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4 out of 5
everything was great, i have no complaints. very clean

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by Hotel Management

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management

5 out of 5
That the hotel had a built in kitchen and breakfast

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 5, 2019 by Hotel Management

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed our grab-and-go breakfast we offerings and the fully equipped kitchen. We hope to see you again soon. Sincerely, Hotel Management

2 out of 5
Room wasn’t ready until 3:45. Sat in lobby since 3:00. They apologized but that didn’t do anything to make it better. Overall hotel was a 2-3 stars. Not appealing or clean. Nothing was in the kitchen. No glass or silverware. You have to place an order with front desk for a package of eating and cooking supplies. Forget it. Any hotel has an ice bucket and a couple glasses. Not one glass. I will never be back.

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 17, 2019 by Hotel Management 

Thank you for being our guest. We do apologize that your room wasn't ready by our posted check-in time. Your comments have been shared with our front desk and housekeeping associates to ensure a better experience going forward. We are sorry for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back to our hotel soon. Sincerely, Hotel Management

1 out of 5
We had no remote for our tv....they had to take one from a clean room....this took approx 45 minutes to remedy...our showerhead was a handheld with nowhere to attatch you just had to lay it down there wereno dishes or silverwear no coffee pot...the "breakfast" was poor...ciffee instant oatmeal or granola bar....totally disappointed

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Hotel Management

Thank you for your recent stay at our hotel. We apologize for your disappointment with our breakfast offerings and for the difficulties you faced in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We will also make a note of your feedback as we plan any changes to our breakfast offerings. We hope you will reconsider and stay with us again so that we can provide you with the type of service that makes you appreciate staying with us. Sincerely, Hotel Management

About the Extended Stay America Suites Cleveland Beachwood Orange Pl S

Location 3820 Orange Pl, Beachwood, OH 44122

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Cleveland Beachwood Orange Pl S also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Orange hotel is smoke free.

  • 113 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Cleveland Beachwood Orange Pl S offers 113 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Beachwood
  • Extended Stay America Cleveland Beachwood
  • Extended Stay America Cleveland Hotel Beachwood
  • Beachwood Extended Stay
  • Extended Stay Beachwood
  • Extended Stayamerica Cleveland Beachwood
  • Extended Stay America Cleveland Beachwood Hotel
  • Extended Stay America Cleveland Beachwood

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.