"The recliner in the room stank and there was no chair for the desk. There were no dishes in the room (it had a kitchenette). Everything that I used ... " More
In Orange
Within a 10-minute walk of the hotel, you'll find Solar Eclipse April 8th 2024 and Pinecrest Plaza Shopping. ETON Chagrin Blvd Shopping Center and The Temple Tifereth Israel are also within 3 miles (5 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.
Mar 5, 2024 by Matthew, GM
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
Aug 21, 2023 by Hotel Management
Dear Alice, Thank you for your review of our hotel. We are disappointed to know that our lack of room service was a source of frustration during your visit. We aim to provide our guests with exceptional service and amenities; therefore, we regret not meeting your expectations, and we will certainly share your opinions with our team. Our front desk is always available to assist you and make the most of your stay; in the future, please do not hesitate to ask. Thank you for sharing your valuable feedback as we continually strive to improve our guest experience. Sincerely,Hotel Management
May 9, 2023 by Matthew
Thank you for taking the time to tell us about your experience.
Feb 4, 2020 by Hotel Management
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Dec 5, 2019 by Hotel Management
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed our grab-and-go breakfast we offerings and the fully equipped kitchen. We hope to see you again soon. Sincerely, Hotel Management
Nov 17, 2019 by Hotel Management
Thank you for being our guest. We do apologize that your room wasn't ready by our posted check-in time. Your comments have been shared with our front desk and housekeeping associates to ensure a better experience going forward. We are sorry for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back to our hotel soon. Sincerely, Hotel Management
Sep 17, 2019 by Hotel Management
Thank you for your recent stay at our hotel. We apologize for your disappointment with our breakfast offerings and for the difficulties you faced in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We will also make a note of your feedback as we plan any changes to our breakfast offerings. We hope you will reconsider and stay with us again so that we can provide you with the type of service that makes you appreciate staying with us. Sincerely, Hotel Management
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Cleveland Beachwood Orange Pl S also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Orange hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Cleveland Beachwood Orange Pl S offers 113 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.