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4.3 out of 5

"Perfect location for our plans. Close to Progressive, close to restaurants, close to casino. Very nice rooms. " More

By a verified traveler on Mon 04 Jul 2022

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Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$130* Per night/room Dec 7 - Dec 8

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Cleveland Downtown, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Cleveland Downtown, an IHG Hotel

Everyone (5) Couples (5) Family (4)
5 out of 5
Perfect location for our plans. Close to Progressive, close to restaurants, close to casino. Very nice rooms.

Posted by on Jul 4, 2022

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Comment from Hotel Management

Jul 7, 2022 by HotelMgmt

Your perfect rating and high praise mean a great deal to us here at Hotel Indigo Cleveland Downtown. Thank you, William! We hope you will always choose our awesome location when you travel to our area!

5 out of 5
Very clean and friendly. I did not see an option for room service; so dining was up to us. I do believe there is a restaraunt in the hotel; but no menu in the room for carryout. I didn't even know where the ice machine was. I would definately stay again; but they need to be more informatiave of the amenities.

Posted by , from WEBSTER GROVES on May 9, 2022

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Comment from Hotel Management

May 10, 2022 by Hotelmgmt

Terri, we are so glad you shared your thoughts with us. We will definitely speak with our team to make sure all pertinent information is conveyed at check-in. We are very sorry for missing the mark this time around, but I am positive that we can improve your overall perception the next time you visit!

4 out of 5

Posted by on Mar 31, 2022

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3 out of 5

Posted by on Mar 31, 2022

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Comment from Hotel Management

Mar 31, 2022 by Hotelmgmt

Thank you for choosing our property for your recent stay. We look forward to providing you with an improved experience during your next visit.

3 out of 5

Posted by on Mar 29, 2022

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3 out of 5

Posted by on Mar 2, 2022

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4 out of 5

Posted by , from Canfield on Jan 1, 2022

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5 out of 5
Perfect location for the Rocket Mortgage Field House.

Posted by , from ERIE on Dec 2, 2021

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4 out of 5
It was a great location for our visit. Could have organized the valet pick up a little better at check out time. I understand not being staffed and they were moving quick but they did not take people in the order the arrived and let others jump ahead instead of managing the process fairly.

Posted by , from MAYFIELD HEIGHTS on Oct 25, 2021

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3 out of 5
Room was not well thought out, can't shower without bumping the faucet knob, sink so close to the wall that you hit your elbow while brushing your teeth. Check in and out, as well as valet parking was very slow.

Posted by on Oct 22, 2021

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