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Metropolitan at The 9, Autograph Collection

4-star property
2017 E 9th St, Cleveland, OH 1-855-201-7819
4.7 out of 5
Exceptional!
See all 15 travelocity Reviews

"Rooms weren’t ready on tome " More

By a verified traveler on Sun 23 Jul 2023

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Hotel Description

4-star boutique hotel near Progressive Field

Downtown Cleveland stay

A stay at this Downtown Cleveland hotel places you within half a mile (1 km) of Progressive Field and 2 miles (3 km) of Rock and Roll Hall of Fame. Rocket Mortgage FieldHouse and East 4th Street are also within half a mile (1 km).

Dining, health club

The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Enjoy a meal from the restaurant and perks like free WiFi. Valet parking, a business center, and a grocery/convenience store are also offered.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$216* Per night/room Oct 19 - Oct 20

Suite, Multiple Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 Queen Bed, Non Smoking, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Metropolitan at The 9, Autograph Collection ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Metropolitan at The 9, Autograph Collection

Everyone (10) Couples (3) Family (1)
3 out of 5
Rooms weren’t ready on tome

Posted by on Jul 23, 2023

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5 out of 5

Posted by on Oct 1, 2022

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5 out of 5

Posted by on Oct 2, 2021

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5 out of 5
It didnt have no apps on the tv

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 8, 2021 by Ted

Thank you for choosing the Metropolitan at the 9 and taking the time to leave us this excellent rating. Unfortunately we do not have apps on the TV, but if you have an android phone you can pair your device and use the apps on your phone.

5 out of 5

Posted by on Jul 5, 2020

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Comment from Hotel Management

Jul 7, 2020 by Ted

Thank you for taking the time to leave us this excellent rating. We look forward to welcoming you back again soon.

5 out of 5

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 24, 2019 by Ted

Thank you for your excellent rating. We looking forward to having you stay with us again in the future.

5 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Nov 24, 2019 by Ted

Thank you for your excellent rating! We hope to welcome you back to The Metropolitan at the 9 soon.

2 out of 5
My first visit there as my daughter going to college and we found toilet was dirty when we arrived and experienced a cockroach and leaking toilet the morning we checked out. Not a pleasant first stay. Will probably stay at the Ritz Carlton next time.

Posted by on Aug 20, 2019

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5 out of 5

Posted by on May 25, 2019

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5 out of 5

Posted by on May 19, 2019

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About the Metropolitan at The 9, Autograph Collection

Location 2017 E 9th St, Cleveland, OH 44115

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 14000 square feet (1260 square meters) and includes conference space. A 24-hour health club, a rooftop terrace, and gift shops/newsstands are also featured at the boutique Metropolitan at The 9, Autograph Collection. Parking is available for a fee. This 4-star Cleveland hotel is smoke free.

  • 156 guestrooms or units
  • 13 levels
  • 2 bars or lounges
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1260 sq m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Cleveland Station (2 km / 1.2 mi)
  • Metro station: Tower City-Public Square Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Metropolitan at The 9, Autograph Collection offers 156 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. 55-inch LED televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Cleveland hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • IPod dock
  • LED television
  • Cable channels
  • Premium channels
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.

Ledgers - This bar specializes in American cuisine.

Azure - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Adega - This restaurant specializes in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Vault - This cocktail bar serves dinner only. Open select days.

Alex Theater - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00–40.00 for adults, and USD 8.00–40.00 for children
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Metropolitan At The 9 Autograph Collection®
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.