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Metropolitan at The 9, Autograph Collection

4-star property
2017 E 9th St, Cleveland, OH 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 11 Travelocity Reviews

"Everything it was great. Have a nice time. People were nice and helpful " More

By a verified traveler on Tue 14 May 2019

Points Of Interest

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Hotel Description

4-star boutique hotel near Rocket Mortgage FieldHouse

Downtown Cleveland stay

Within a 10-minute walk of this Gateway District hotel, you'll find Rocket Mortgage FieldHouse and Progressive Field. JACK Cleveland Casino and Cleveland Arcade are also within half a mile (1 km).

Business services

The hotel's health club, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A restaurant, a 24-hour front desk, and a convenience store are also provided.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 156 guestrooms also offer free WiFi and LED TVs with cable channels. IPod docks, separate bathtubs and showers, and rainfall showerheads are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Metropolitan at The 9, Autograph Collection ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Metropolitan at The 9, Autograph Collection

Everyone (8) Couples (1) Family (1)
5 out of 5

Posted by on Jul 5, 2020

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Comment from Hotel Management

Jul 7, 2020 by Ted

Thank you for taking the time to leave us this excellent rating. We look forward to welcoming you back again soon.

5 out of 5

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 24, 2019 by Ted

Thank you for your excellent rating. We looking forward to having you stay with us again in the future.

5 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Nov 24, 2019 by Ted

Thank you for your excellent rating! We hope to welcome you back to The Metropolitan at the 9 soon.

2 out of 5
My first visit there as my daughter going to college and we found toilet was dirty when we arrived and experienced a cockroach and leaking toilet the morning we checked out. Not a pleasant first stay. Will probably stay at the Ritz Carlton next time.

Posted by on Aug 20, 2019

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5 out of 5

Posted by on May 25, 2019

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5 out of 5

Posted by on May 19, 2019

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5 out of 5
Everything it was great. Have a nice time. People were nice and helpful

Posted by on May 14, 2019

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5 out of 5
We came to town for a concert and stayed here. Gorgeous hotel and the rooms and staff were fantastic. The food at Adega was delicious. We’ll definitely be back.

Posted by on Feb 3, 2019

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5 out of 5

Beautiful place

In Cleveland for medical procedure. Looked for something centrally located. Met was that and much more. Beautiful facilitty. Staff was more than helpful. Highly recommend.

Posted by , from Monroe, LA on Dec 16, 2017

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5 out of 5

Chic Style near Rock & Roll Hall of Fame

Pros: The Vault Bar, the decor, the history, and the location.
Cons: The room’s shower needs hot water.
Location: The Vault, the Winking Lizard, the Rock & Roll Hall of Fame.
The hotel is chic and stylish with an interesting story to tell. It’s well worth the money. The Vault bar attracted me, but the style and location kept us more than happy. The only drawback was that the shower did not have hot water. I know we live in a litigious society where everyone is afraid of lawsuits, but hot water is a necessity to some of us.

Posted by , from Montana on Nov 28, 2017

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About the Metropolitan at The 9, Autograph Collection

Location 2017 E 9th St, Cleveland, OH 44115

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 14000 square feet (1260 square meters). A health club, a rooftop terrace, and gift shops/newsstands are also featured at the business-friendly Metropolitan at The 9, Autograph Collection. Parking is available for a fee. This 4-star Cleveland hotel is smoke free.

  • 156 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • 14000 sq ft of conference space
  • 1260 sq m of conference space
  • Dining venue
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Hopkins Intl. Airport (CLE) (19.3 km / 12 mi)
  • Train station: Cleveland Station (2.9 km / 1.8 mi)
  • Metro station: Tower City-Public Square Station (0.9 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Metropolitan at The 9, Autograph Collection offers 156 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas and include sofa beds. 55-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • LED television
  • Cable channels
  • Premium channels
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy continental breakfast for a fee.

Ledgers - This bar specializes in American cuisine.

Azure - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting).

Adega - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Alex Theater - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a health club.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 12 per person (approximately)
  • Self parking fee: USD 12 per night
  • Valet parking fee: USD 36 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Metropolitan At The 9 Autograph Collection®
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.