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"My room looked run down and had cracks in the walls and the light nor outlet worked by the bed. There were hair and stains on the comforter " More

By a verified traveler on Mon 04 Nov 2019

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Hotel Description

Brook Park guestrooms with soaking bathtubs

Close to airport

Stay at this Brook Park hotel and you'll be within half a mile (1 km) of Kaiser Permanete Medical Center and 2 miles (3 km) of North Park Care Center. MetroHealth Parma Medical Center - Inpatient Hospital and Metrohealth Hospital are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center, express check-in, and airport shuttle. There's a gym on site, and laundry facilities and concierge services are also offered.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 135 guestrooms also offer free WiFi and TVs. Other amenities include free wired Internet, premium bedding, and coffee/tea makers.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$60* Per night/room Nov 1 - Nov 2

Room, 2 Double Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Upgraded, One Queen Bed, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Super 8 by Wyndham Brook Park/Cleveland ratings based on 18 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Super 8 by Wyndham Brook Park/Cleveland

Everyone (7) Couples (4) Family (5)
5 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 5, 2020 by Ashley Jarrell

Thanks for the Feedback look forward to seeing you in the future

3 out of 5
My room looked run down and had cracks in the walls and the light nor outlet worked by the bed. There were hair and stains on the comforter

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 5, 2019 by Ashley Jarrell

I am sorry for your stay I can offer you 20% back on your stay Front Desk Manager Ashley Jarrell

1 out of 5
We have never been in dirtier place We walked in the room, spent approximately 45 sec. then went and checked out the place was GROSS

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Ashley Jarrell

I am sorry about your recent stay at the property I can offer you 20 % back on your stay. Front Desk Manager Ashley Jarrell

1 out of 5
This building should be torn down! The floor in our third floor room sloped and the sheet rock was cracked and separated at all edges. The sheets were thin and one was torn. The carpets were stained and the tub had rust. There were human and unknown other noises (rats?) all night! It was disgusting. We would have left but it was almost midnight when we arrived. Left by 5 am.

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 28, 2019 by Ashleu Jarrell

I am sorry for your feedback I can offer you 20% back on your reservation. Front Desk Manager Ashley Jarrell

1 out of 5
Absolutely filthy, floor rippled, all floorboards were off, paint peeling, holes in the wall, damp smell, holes in the sheet. I was shocked that such a proud franchise would allow this to happen.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Ashley Jarrell

I am sorry for your recent stay I can offer you 20% back on your stay. Front Desk Manager Ashley Jarrell

2 out of 5
The rooms are very small and run down. You could hear every neighboring room. Breakfast was the worse I've ever seen. Would Not recommend.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Ashley jarrell

I am sorry about your recent stay at the property. I can offer you 20% back on your reservations. Front Desk Manager Ashley Jarrell

3 out of 5

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 9, 2019 by Ashley Jarrell

Thanks for your feedback look forward to seeing you in the future. Front Desk Manager Ashley Jarrell

2 out of 5
The up keep on the building nothing like the pictures on there pages .Picked this place because I was taken my grandchildern where they had a pool and it was closed .They said they text people to let them know but I never recieved one .Bathrooms not up to standards toliet seat falling off .

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Ashley Jarrell

Sorry about your recent stay I can offer you 20% back on your stay. Front Desk Manager Ashley Jarrell

4 out of 5
My impression was quite favorable in contrast to some very negative reviews. My NEGATIVE comments are really MINOR such as a need for explanatory stickers in the lunch room and as to the unusual method for using the key card. - But overall heck of a good value for very acceptable service.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 22, 2019 by Ashley Jarrell

Thanks for the feedback look forward to seeing you in the future. Front Desk Manager Ashley Jarrell

3 out of 5
For the price the property was Ok, but needs a little updating.

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 11, 2019 by Ashleyn Jarrell

I am sorry about your stay at the property I can offer you 20% back on your stay. Feel free to contact me. Front Desk Manager Ashley Jarrell

About the Super 8 by Wyndham Brook Park/Cleveland

Location 16644 Snow Road, Brook Park, OH 44142

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. An airport shuttle at scheduled times is available for a fee. A fitness center, a vending machine, and a picnic area are also featured at the business-friendly Super 8 by Wyndham Brook Park/Cleveland. Free self parking is available. This Brook Park hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 3 levels
  • Built in 1989
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Super 8 by Wyndham Brook Park/Cleveland offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Brook Park hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 5:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 5 per person (one-way)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Refrigerator fee: USD 10 per day
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 by Wyndham Brook Park/Cleveland Hotel
  • Super 8 by Wyndham Brook Park/Cleveland Brook Park
  • Super 8 by Wyndham Brook Park/Cleveland Hotel Brook Park

You should know

  • Super 8 by Wyndham Brook Park/Cleveland offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.