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 Collinsville •1 Room
 Collinsville • 1 Room
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DoubleTree by Hilton Collinsville - St. Louis

4-star property
1000 Eastport Plaza Dr, Collinsville, IL 1-855-201-7819
3.2 out of 5
See all 14 travelocity Reviews

"Didn’t like the headboard on bed ripping apart very friendly staff, drinks were overpriced " More

By a verified traveler on Thu 16 Jul 2020

Points Of Interest

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Hotel Description

4-star hotel near Gateway Conference Center

In Collinsville

You'll be within half a mile (1 km) of Gateway Conference Center and 9 miles (15 km) of Cahokia Mounds State Historic Site. Casino Queen and Horseshoe St. Louis Casino are within 12 miles (20 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

One Queen Bed, Non-Smoking, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$136* Per night/room May 20 - May 21

Suite (Parlor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queen Beds Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Queen with Sofabed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Collinsville - St. Louis ratings based on 14 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Collinsville - St. Louis

Everyone (8) Business (1) Couples (2) Family (4)
4 out of 5

Posted by , from MADISON on Jan 22, 2023

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1 out of 5
Lots of money spent to stay one night from 500 miles away came in town for 1sy Grand child's shower room has one 1 bed not 2 no couch with at least a pull out bed prom was goin on as well here and no refrigerator not microwave vending takes card only over all bad hotel for a Hilton

Posted by on May 2, 2021

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Comment from Hotel Management

Jun 1, 2021 by JOhn

Thank you for your business and for your review! We do apologize that your stay was not completely perfect! We appreciate your feedback and hope you'll come back and give us another opportunity to prove that we're better than your last stay! Thank you again for your business!

3 out of 5
Didn’t like the headboard on bed ripping apart very friendly staff, drinks were overpriced

Posted by on Jul 16, 2020

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2 out of 5

Posted by on Nov 2, 2019

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3 out of 5
Rooms were daref and shabby Plumming fixture falling apart

Posted by on Oct 20, 2019

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1 out of 5
Nothing!!! This hotel lobby was very nice and clean but once you past the lobby it was built very cheap. Everything in the room looked as though it was put together with the cheapest furniture from Walmart or the dollar store.

Posted by on Sep 14, 2019

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4 out of 5
Nicely set up and clean. Room was too warm. Did not get below 75 degrees with air set to 70

Posted by on Aug 31, 2019

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1 out of 5
Not an updated hotel. No refrigerator . Not enough lighting. No fan in bathroom. Did not pick up towels or dust.

Posted by on Jan 10, 2019

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5 out of 5
Great hotel. Clean, friendly staff. No problems. Close to stores and restaurants.

Posted by on Jun 20, 2018

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2 out of 5

Stinky, noisy and uncomfortable

Pros: At first glance it was a nice looking hotel. Had a pool in an attached building.
Cons: Cleaning, and new beds. Cover lights, especially if they blink, if they must be in a room.
Location: Not much near by. But there is a super center and a few restaurants along with several bars in the area.
The hotel was nice looking upon check in. But after getting settled into the room found that the AC/Heat unit had a very musty/moldy smell that was bad enough it wasn't worth using it. I complained to the front desk, but instead of offering to move us, he said he would have someone take a look at it. Later that night when we returned found that they had used some air freshener in the room, but the unit still stunk. I like quite rooms when I sleep, and while I understand noise from guests is impossible to totally silence, the noise of pipes and equipment is preventable. There was a wireless AP mounted in the room that keep flashing all night and lighting up an area that was annoying. The toilet was stained and in need of replacement. Shower walls with varied shades of grout needing to be cleaned and maintained. The bed was very hard and was the biggest issue to my lack of sleep. I would love for more hotels to use a plush foam based mattress. The wife and I tossed and turned all night. I should have just left in the middle of the night and drove home a few hours away to get some sleep. The next day could hardly stay awake due to lack of sleep.

Posted by , from Kentucky on Jan 17, 2016

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About the DoubleTree by Hilton Collinsville - St. Louis

Location 1000 Eastport Plaza Dr, Collinsville, IL 62234

Property Features

DoubleTree by Hilton Collinsville - St. Louis offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Collinsville - St. Louis. Free self parking is available. Smoking is allowed in designated areas at this 4-star Collinsville hotel.

  • 236 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2008
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Collinsville - St. Louis offers 236 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Collinsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

Porters Steakhouse - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 16.95 for adults and USD 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Collinsville St. Louis
  • DoubleTree Hilton Collinsville St. Louis
  • DoubleTree Hilton Hotel Collinsville St. Louis
  • DoubleTree Hilton Collinsville St. Louis Hotel
  • Hotel DoubleTree by Hilton Collinsville - St. Louis Collinsville
  • Collinsville DoubleTree by Hilton Collinsville - St. Louis Hotel
  • Hotel DoubleTree by Hilton Collinsville - St. Louis
  • DoubleTree by Hilton Collinsville - St. Louis Collinsville
  • DoubleTree Hilton Collinsville St. Louis
  • DoubleTree by Hilton Collinsville St. Louis
  • DoubleTree Hilton St. Louis Hotel
  • DoubleTree Hilton St. Louis
  • Doubletree Hilton St Louis
  • DoubleTree by Hilton Collinsville - St. Louis Hotel
  • DoubleTree by Hilton Collinsville - St. Louis Collinsville
  • DoubleTree by Hilton Collinsville - St. Louis Hotel Collinsville

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.