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"This was the absolute opposite of elegante and not even close to high class. And NOT worth the price. They place some flowers around the room to spruc ... " More

By a verified traveler on Sat 30 Oct 2021

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Hotel Description

3-star hotel near US Air Force Academy

Northeast Colorado Springs stay

Your stay at this Northeast Colorado Springs hotel places you within 3 miles (5 km) of US Air Force Academy and University of Colorado-Colorado Springs. Also within 9 miles (15 km) are United States Olympic Complex and Garden of the Gods.

Free perks

This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. There's a 24-hour gym on site, and laundry facilities and barbecue grills are also offered.

Studio, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$106* Per night/room Oct 9 - Oct 10

Studio, 1 King Bed (No Pets)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

MCM Elegante Suites ratings based on 26 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for MCM Elegante Suites

Everyone (11) Couples (2) Family (19)
4 out of 5
This was the absolute opposite of elegante and not even close to high class. And NOT worth the price. They place some flowers around the room to spruce up their photos but there are no flowers or elegance in their close to roach motel type rooms. Run down. Scratches on walls and thrift store furniture. Patches on the walls. Worn out carpet. New countertops on disgusting cabinets. There was BLOOD on the comforter when I pulled the covers back for bed. Parking is IMPOSSIBLE! They cleared out the parking lot for their photos to make it look bigger but they don’t tell you they are up against a strip mall and you compete for parking. It did not feel safe or secure. The guys at check in were nice but that was the only nice part about it. Go somewhere else!!!

Posted by on Oct 30, 2021

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Comment from Hotel Management

Oct 31, 2021 by Alex M

Dear Deanna, Thank you for sharing your feedback. We sincerely apologize that your stay was not up to expectations. We always aim to deliver a great experience. We are going to investigate the issues you have brought to our attention and will resolve them promptly and accurately. I would love the opportunity to earn your business again, please call me or ask for me directly next time you are in Colorado Springs.

4 out of 5

Posted by , from Fort Collins on Oct 1, 2021

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3 out of 5
Great Location! Rooms clean, but furniture and lighting outdated.

Posted by on Mar 23, 2021

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Comment from Hotel Management

Mar 25, 2021 by MCM Elegante Suites

Thank you for your feedback! We are slowly renovating all of our rooms, only a couple at a time so as not to disturb our guests. We hope you come back soon to experience one of these renovated rooms!

5 out of 5
Staff and management very welcoming and friendly 😊

Posted by on Mar 19, 2021

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Comment from Hotel Management

Mar 20, 2021 by MCM Elegante Suites

Thank you for your 5 out of 5 review! It warms our heart knowing that you felt welcomed and we pride ourselves in the friendliness of our staff. We hope to have you stay with us again!

4 out of 5

Posted by on Dec 31, 2020

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Comment from Hotel Management

Jan 1, 2021 by Mcm Elegante Suites

Thank you for your review, we're glad we could accommodate you and would love to hear how we could have made your stay more memorable.

4 out of 5
No Ice Machines. No Ice Machines. No Ice machines.

Posted by on Dec 12, 2020

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Comment from Hotel Management

Dec 12, 2020 by Mcm Elegante Suites

Thank you for sharing your recent experience with us. We do have ice makers located in the freezer in every room, I apologize that our staff did not make this aware to you. We sincerely hope you consider staying with us again in the future.

5 out of 5

Posted by on Oct 26, 2020

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Comment from Hotel Management

Oct 27, 2020 by Gabriel

Thank you for your wonderful review! We're glad we could accommodate your stay!

4 out of 5

Posted by on Sep 9, 2020

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Comment from Hotel Management

Sep 9, 2020 by Dan

Thank you for your review, We're glad you enjoyed your stay with us, we look forward to seeing you again in the future.

1 out of 5
This Hotel is not remotely on the same level as all the other in this Elegante chain. This is at best a Extended Stay type hotel. No manager's special in the evenings, breakfast was average. After checking in I went to see where to get ice. (There is a refrigerator/freezer in room but the ice was smelly and in a solid brick so we dumped it) I asked the guy at the "desk" and he said, "wasn't there ice in your freezer"? I replied, "yes but it was old so I dunped it". He then told me "well if you wait it'll make more" 😳 I said, "are you serious? We just drove hours and you want us to wait for ice! Good grief" We went to the store and bought a bag and I walked back in and made sure to let him know we had to go buy some! What a terrible representation of customer service! The furniture is very old, as well as the drapes. The tub was not cleaned because we found a small hair on the side of tub. GROSS!!!! Huge mistake to stay here when there is a MUCH nicer hotel in this chain in Colorado Springs. Stay at the Hotel Elegante. You'll have a incomparable stay there. We have stayed there multiple times. This hotel is terrible.

Posted by , from AMARILLO on Jul 17, 2020

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Comment from Hotel Management

Jul 18, 2020 by Dan

Thank you for your feedback. We are sorry that you did not enjoy your stay with us, and are looking into correcting the issues that you've brought to our attention. We hope you consider staying with us again, sincerely.

5 out of 5

Posted by on Jun 28, 2020

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Comment from Hotel Management

Jun 28, 2020 by Gabriel

Thank you for your wonderful review! We're glad you enjoyed your stay with us and would love to have you again in the future!

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. Event space at this hotel measures 2400 square feet (223 square meters) and includes a conference center. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly MCM Elegante Suites. Free self parking is available. This 3-star Colorado Springs hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Built in 2001
  • Breakfast available (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

MCM Elegante Suites offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. This Colorado Springs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 20 per pet, per night (maximum USD 150 per stay), plus a deposit of USD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elegante Suites
  • Colorado Springs Candlewood Suites
  • MCM Elegante Suites Colorado Springs
  • Candlewood Hotel Colorado Springs
  • MCM Elegante Suites Hotel Colorado Springs
  • MCM Suites
  • MCM Elegante Suites Hotel
  • Candlewood Suites Colorado Springs
  • MCM Elegante Suites Colorado Springs
  • MCM Elegante Suites Hotel Colorado Springs

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at MCM Elegante Suites.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.