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"The hotel was clean and the staff kind and friendly. My stay was enjoyable. " More

By a verified traveler on Mon 03 May 2021

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Hotel Description

Hotel perfectly located for exploring Columbia

City center stay

Within 2 miles (3 km) of this Columbia hotel, you'll find William Jennings Bryan Dorn Veterans Affairs Medical Center and Columbia VA Health System. Fort Jackson and University of South Carolina are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free continental breakfast each morning. A terrace and free newspapers are also provided.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$80* Per night/room Apr 15 - Apr 16

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (2 Queen and 1 Sofa bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Comfort Inn & Suites Ft. Jackson Maingate ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites Ft. Jackson Maingate

Everyone (2) Family (2)
5 out of 5
The hotel was clean and the staff kind and friendly. My stay was enjoyable.

Posted by on May 3, 2021

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Comment from Hotel Management

Jun 1, 2021 by shorty

thank you for staying with us we hope to see you again soon.

4 out of 5
Appreciated suite availability and staff was very thoughtful.

Posted by , from Columbia, SC on Jul 5, 2020

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Comment from Hotel Management

Jul 11, 2020 by shorty

Thank you for taking the time to complete online survey regarding your recent stay at our hotel .We hope to see you again soon! Sincerely Mandy Deasi

4 out of 5
Very plesant stay evening front desk eas a doll. Very helpful.

Posted by on May 9, 2019

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4 out of 5
Easy and quick check in . Only wish I hadn't prepaid for all 3 nights because we ended up only needing two nights.

Posted by on Nov 11, 2017

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Comment from Hotel Management

Nov 14, 2017 by Sherry Anders

Thank you for rating us a 4 out of 5 stars. I'm glad you enjoyed your time with us.

3 out of 5

If you just want a hotel close to Ft. Jackson with many restaurants and stores nearby, this hotel is perfect.

Pros: Free breakfast, Close restaurants
Cons: older hotel in need of remodeling, smaller rooms
The room is average, a little smaller than typical double rooms, but was clean. However, we soon discovered the drain in our shower was clogged, the ironing board was broken and we woke up to a roach in the shower(not that uncommon for SC). When we informed the staff, they were quick to fix our problems, and we didn't encounter any other issues the rest of our stay. The hotel is convenient and does have the indoor pool, but could really use some updating as far as rooms and amenities go.

Posted by , from MT on Oct 18, 2012

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Comment from Hotel Management

Nov 18, 2015 by fort jackson

We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it’s only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Kind Regards Sherry Anders General Manager

3 out of 5

location misleading as advertised

Pros: Free breakfast, Close restaurants, Free Internet
The location is about 30 minutes from Fort Jackson.So was disappointed with the long drive and wait in traffic to get to graduation.1/2 mile is not correct and thats why I choose this motel.Room was ok remote didn't work well and fan in bathroom broke bed too soft.The breakfast was good and staff were helpful and friendly.Excerise room at my house was better than theirs.Wish someone would have submitted honest commit for me to read before i chose to stay there.

Posted by , from Jefferson,nc on Aug 13, 2012

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Comment from Hotel Management

Nov 18, 2015 by fort jackson

I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you’ve raised have been addressed, and the appropriate action has been taken. Thank You Sherry Anders General Manager

4 out of 5

Simple, clean and easily located.

Pros: Free breakfast, Close restaurants
Simple, clean and easily accessible to the fort. Nice simple plentiful continental breakfast available.

Posted by , from new jersey on Feb 7, 2011

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3 out of 5

Very discussed

Upon arrival at the hotel, I realized I had not packed a tube of toothpaste; I went to the front desk explaining my situation, that I had forgotten my toothpaste and also if there was somewhere I could get toothpaste to buy. I was told there was nothing he could do. Anyway, walked over to another hotel with my 5 year old daughter in tow and bought a toothpaste. When i was ready to check out, I was reading the bochure, and it mentioned that they provide shampoo, deoderant amd toothpaste in the event you do not have. I then went downstairs and ask why is I was not offered the toothpaste when I told them I did not have any. I was told I did not directly ask for a toothpaste and they only offer if you ask directly. I let them know that was not good customer service because they could have simply said here is a tube of toothpaste, I don't know in what other way I could have asked for toothpaste. I tought they were extremely selfish and inconsiderate. I would never stay there again.

Posted by on May 24, 2010

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4 out of 5

Basic Graduation Stay

Would stay again. Hotel and room was clean and comfortable; however, the carpet needs to be cleaned. Free breakfast was good. Very convenient to Ft Jackson.

Posted by on Sep 24, 2009

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1 out of 5

Basic Training Graduation Stay

Hotel was disappointing. I've stayed at Comfort Inn and had suites in KY and PA. and enjoyed them. I paid for what was advertised as a suite but it wasn't. Room just had a small partition with a small sofa that was not a sofa bed. Not very clean, A/C was very noisy and there was a security light right outside the window preventing you from darkening the room at night. The quilts actually seemed soiled. Breakfast was a joke as you couldn't get a seat and the selection limited. The waffle maker was in front of the coffee and you had to hurdle people to get coffee I was very disappointed. The front desk personnel were however helpful.

Posted by on Aug 30, 2009

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About the Comfort Inn & Suites Ft. Jackson Maingate

Location 7337 Garners Ferry Rd, Columbia, SC 29209-2110

Property Features

Free breakfast is served daily. Public spaces have free WiFi. A terrace, a vending machine, and gift shops/newsstands are also featured at Comfort Inn & Suites Ft. Jackson Maingate. Free self parking is available. This Columbia hotel is smoke free.

  • 67 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Ft. Jackson Maingate offers 67 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided daily.

  • Plasma television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Ft. Jackson Maingate
  • Comfort Ft. Jackson Maingate Columbia
  • Comfort Inn Ft. Jackson
  • Comfort Inn Ft. Jackson Maingate
  • Comfort Inn Ft. Jackson Maingate Columbia
  • Ft. Jackson Maingate
  • Comfort Inn Suites Ft. Jackson Maingate
  • Comfort Inn & Suites Ft. Jackson Maingate Hotel
  • Comfort Inn & Suites Ft. Jackson Maingate Columbia
  • Comfort Inn & Suites Ft. Jackson Maingate Hotel Columbia

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.