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"The hotel was run down on the inside. Nothing like the pictures online. The air conditioner was humming loudly all night. The residence and staff were ... " More

By a verified traveler on Thu 14 Jun 2018

Hotel Description

Enjoy the free WiFi at this Columbia hotel

In Columbia

You'll be within half a mile (1 km) of Columbiana Centre and 2 miles (3 km) of Harbison Theatre with a stay here. Irmo Community Park and Frankie's Fun Park are also within 2 miles (3 km).

Outdoor pool

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. A seasonal outdoor pool and laundry facilities are also provided.

Free WiFi, kitchenettes

The 88 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as free WiFi. Other amenities include flat-screen TVs, free local calls, and desks. Housekeeping is available once per stay.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$50* Per night/room May 3 - May 4

Studio, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking (Two Bedrooms)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

HomeTowne Studios & Suites by Red Roof Columbia ratings based on 17 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for HomeTowne Studios & Suites by Red Roof Columbia

Everyone (12) Business (1) Couples (1) Family (2)
2 out of 5
The staff was super nice and helpful. Great location to Columbiana Centre Mall, restaurants and entertainment.

Posted by on Apr 27, 2020

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Comment from Hotel Management

Apr 27, 2020 by Jackie

Hi. Thank you so much for taking the time to review us! I am very glad that you found our staff to make your stay enjoyable, we really care about our guests customer service experience and strive to make each person feel Welcome and at home. I think we are in a great location too! Love the shopping and restaurants. Hope to see you again soon.

1 out of 5

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 23, 2019 by sc

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied. We pride ourselves on quality standards. I will discuss the feedback with the staff as we continue to make daily improvements.

1 out of 5
This place was the worst hotel I have ever stayed at hands down. Stay away...

Posted by on May 28, 2019

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2 out of 5
If you need basic shelter then this is the place for you. If you are given a room in the "2" building be prepared for cigarette and weed smoke. I couldn't bear it. The pics on here don't show that most of the rooms are adjoining. Be prepared to hear your next door neighbors talk and watch TV all night if they choose to do so. I had to switch rooms as I couldn't deal with the noise and weed smoking. I found Building "1" was cleaner and noticed no-smoking signs on the doors. My room in this building was better. I noticed areas in the kitchen and bathroom which were not cleaned properly. There was a spot of something which had spilled in the kitchen, and I saw hair on a shelf in the bathroom. This hotel is less than five minutes from the mall and there are plenty of restaurants close by. I think I would book elsewhere and pay a bit more to avoid noise from adjoining rooms and the smell of weed. As I said, Building "2" was really grungy. The lady at the front desk wasn't too thrilled when I requested to switch rooms, but the customer is always right.

Posted by , from Augusta, GA on Jun 20, 2018

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3 out of 5

Hotel Stay

The hotel was run down on the inside. Nothing like the pictures online. The air conditioner was humming loudly all night. The residence and staff were hanging outside in front of the hotel. My family and I didn't feel safe. We worried all night about our vehicle since it was packed with my son's college items. It wasn't a pleasant stay! Very disappointed!

Posted by , from Atlanta, GA on Jun 14, 2018

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2 out of 5
The refrigerator wasn't working when we got there (late evening) It was all frozen up. I reported it as we went out in the am When I got back that evening it was unfrozen and unplugged. I plugged it in and it started working but in the morning it was still warmer than the room air. I did not report it again as my food was all spoiled by then and it wasn't worth it. I did mention it when I left. The other problem was that I could never call the desk. No one would answer and no machine picked up. Also Sun am when we left the trash room was overflowing into the hall. the room was clean and the bed comfortable and the air worked well. No microwave, no waste cans in the room and the lights were not very bright. I wish that it was made clear in the hotel info that you have to purchase kitchen equipment.

Posted by on Jun 12, 2018

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1 out of 5
The room I got had roaches and didn’t stay less than 10 mins

Posted by on Jan 13, 2018

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1 out of 5

ROACH MOTEL

Pros: Nothing.
Cons: Everything.
I arrive and things start out bad as I'm informed there is no breakfast. Things got worse quickly when I got off the elevator and saw the carpet in the hallway. It has never been replaced and is covered in stains. But the straw that broke the camel's back was when my girlfriend got up in the middle of the night to get water from the fridge and was met with several roaches that were also up and hungry. We immediately packed our bags and left. Summary: AVOID THIS DUMP AT ALL COSTS.

Posted by on Oct 9, 2017

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1 out of 5

Room was very disappointing to say the least

First clue to what was in store is that the lock bar on the door to building was halfway torn off the door. Non-smoking room reeked of smoke, carpets were filthy, not vacuumed. No extras in room except towels and toilet paper. We turned around and went right back to office and got our money back.

Posted by , from Cincinnati, Ohio on Apr 25, 2017

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1 out of 5

What an ordeal

I made reservations a month on advance. Paid 308.00 for the room I had reserved and when I arrived at this Hotel the office was closed and dark. There was a note on the door saying that all reservations had been cancelled and to contact your booking agent in order to make new accomodations!!! We drove around for nearly an hour trying to find a room when we discovered a Quality Inn with one vacancy They were extremely pleasant and helpful. I have not received a response from Travelocity nor have I received anything from this Hotel. Guess I am out the money but Home Towne Suites of Columbia is off my list forever. What a scam

Posted by , from Kennewick WA on Apr 18, 2017

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About the HomeTowne Studios & Suites by Red Roof Columbia

Location 350 Columbiana Drive, Columbia, SC 29212-2252

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

HomeTowne Studios & Suites by Red Roof Columbia offers its guests a seasonal outdoor pool, multilingual staff, and laundry facilities. WiFi is free in public spaces. The business-friendly HomeTowne Studios & Suites by Red Roof Columbia also features express check-in and an elevator. Self parking is free. Smoking is allowed in designated areas at this Columbia hotel.

  • 88 guestrooms or units
  • 3 levels
  • Built in 1995
  • Self-service laundry
  • Express check-in
  • Staff is multilingual
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Columbia Metropolitan Airport (CAE) (22 km / 13.7 mi)
  • Parking: Free self parking

Room Amenities

HomeTowne Studios & Suites by Red Roof Columbia offers 88 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

  • In-room kitchenette
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 10:00 AM - 8:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.

This property allows guests 18 or over to check in with valid military ID.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

This property's front desk is open during the following times:

  • Monday - Saturday: 10:00 AM - 8:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Red Roof - RediClean. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home Towne Suites Columbia
  • Home Towne Suites Hotel Columbia
  • Home Towne Suites Columbia Hotel
  • HomeTowne Studios Columbia Hotel
  • HomeTowne Studios Columbia
  • HomeTowne Studios Suites Columbia
  • HomeTowne Studios Suites Columbia by Red Roof
  • HomeTowne Studios & Suites by Red Roof Columbia Hotel
  • HomeTowne Studios & Suites by Red Roof Columbia Columbia
  • HomeTowne Studios & Suites by Red Roof Columbia Hotel Columbia

You should know

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.