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"Not up to par with my concept of a Quality Inn " More

By a verified traveler on Thu 27 May 2021

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Hotel Description

Hotel near University of Missouri in Columbia

Heart of Columbia

Within 3 miles (5 km) of this Columbia hotel, you'll find University of Missouri and Landmark Hospital. Missouri Heart Institute and Stephens College are also within 3 miles (5 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$61* Per night/room Oct 10 - Oct 11

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Columbia I-70 ratings based on 14 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites Columbia I-70

Everyone (10) Couples (1) Family (3)
5 out of 5

Posted by on Apr 10, 2022

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Comment from Hotel Management

Jul 14, 2022 by Manager

Hello John, To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

3 out of 5
Not up to par with my concept of a Quality Inn

Posted by on May 27, 2021

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Comment from Hotel Management

May 29, 2021 by Manager

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

2 out of 5
This was not a good example of a choice hotel property. Poor maintenance of parking lot, hole in wall of bedroom, poor breakfast service. Ran out of breakfast and slow to bring out more. Poor anticipation of needs to keep up with demand. We have noticed that some Quality Inns and Suites are not investing in upkeep of their properties and we will try not to stay at similar properties. The bathroom amenities were extremely poor. Its just the truth.

Posted by on May 18, 2021

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Comment from Hotel Management

May 19, 2021 by Manager

Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us.

2 out of 5
The women checking me was Eating her dinner at the counter, was not masked and kept apologizing for the delays and poor quality of the facility. Had to wait while a guy went to check available rooms and when I went to open my room he was inside and scared me half to death. It was chaotic and disorganized. In the check in area there was a pool closed sign, restroom was closed, vending machine was broke I new it was not going to be good but had no other choice.

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 28, 2021 by Manager

Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5

Posted by on Mar 14, 2020

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2 out of 5

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 2, 2019 by j

Thank you

5 out of 5
clean faucility and friendly staff. was ready to help in any way

Posted by on May 24, 2019

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4 out of 5
The property was adequate. There are a few minor things that need attention. The toilet seat covers are worn and could use replacement.

Posted by , from Buena Park, CA on Apr 29, 2019

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5 out of 5

Graduation Weekend

Pros: Location
Cons: One chair in our room as coming apart at the seams.
Location: We were there for the University of Missouri Graduation, so didn't do much sight seeing. However, this location was excellent for us.
Staff was friendly and very helpful. We had a broken ironing board and they replaced it for us. Breakfast was ample and tasty. A very nice variety. Room was comfortable.

Posted by , from Downers Grove, IL on May 24, 2017

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2 out of 5

Disappointed!

Pros: Breakfast had a variety and was ok.
We were extremely disappointed! Our room smelled of mildew and was not clean: cobwebs in corners, dirty comforter, and looked like mold on the ceiling of the bathroom. Has potential but needs lots of work.

Posted by , from Springfield MO on Aug 23, 2016

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About the Quality Inn & Suites Columbia I-70

Location 801 Keene St, Columbia, MO 65201

Property Features

Quality Inn & Suites Columbia I-70 offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Quality Inn & Suites Columbia I-70 also features complimentary newspapers in the lobby, laundry facilities, and a front desk safe. Self parking is free. This Columbia hotel is smoke free.

  • 60 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Columbia I-70 offers 60 air-conditioned accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

  • Television
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Quality Inn Columbia
  • Quality Columbia
  • Quality Inn Suites
  • Quality & Suites Columbia I 70
  • Quality Inn & Suites Columbia I-70 Hotel
  • Quality Inn & Suites Columbia I-70 Columbia
  • Quality Inn & Suites Columbia I-70 Hotel Columbia

You should know

  • The seasonal pool will open May 31 and close September 06.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.