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"Booked this hotel for a one night local getaway and mainly booked it so we could relax and use the hot tub but once we got there and checked it we rea ... " More

By a verified traveler on Mon 18 Oct 2021

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Hotel Description

Enjoy free breakfast at this Columbus hotel

Close to airport

Within 6 miles (10 km) of this Columbus hotel, you'll find Anthony Thomas Chocolates and Ten Pin Alley. Hollywood Casino and Early Television Museum are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$113* Per night/room Dec 11 - Dec 12

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Columbus West, OH ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Columbus West, OH

Everyone (12) Couples (3) Family (3)
3 out of 5
Booked this hotel for a one night local getaway and mainly booked it so we could relax and use the hot tub but once we got there and checked it we realized the hot tub was closed. The room was clean but the sheets are very rough feeling. Also the complementary breakfast was only served from 6am-9am which in my opinion is a short and early window. Overall the hotel was clean and our room was larger than expected but was very disappointed by not being able to use the amenities that we booked it for so in my opinion it’s not quite worth the money you pay.

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 18, 2021 by Dinesh

Dear Breanna, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. and We hope for another opportunity to exceed your expectations.

2 out of 5
Room was dim and depressing. The bathroom had no ventillation fan and the toilet ran non stop. Pillows were throw size and flattened. You can hear the people in the above room stomping across the floor. Key card stopped working a couple of times. There was something old, thick and sticky on the headboard of the bed and the fridge wasn't cold. The check in gentleman was very nice though.

Posted by on Jan 12, 2020

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Comment from Hotel Management

Mar 3, 2020 by Dinesh

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services and We hope for another opportunity to exceed your expectations.

4 out of 5

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 30, 2019 by Dinesh

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed and we look forward to your next stay.

4 out of 5
They allowed a truck and trailer to occupy 7 parking spaces directly in front oof the entrance.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Nov 12, 2019 by Dinesh

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed and we look forward to your next stay.

3 out of 5
Due to a late addition to our party we had to add a cot rental for our room. They had it set up & ready when we arrived, but the mattress was so noisy that it kept everyone awake. My son finally gave up & slept on the floor. When I mentioned it at checkout all I got was a "sorry about that". It was only $15 for the rental, but if you can avoid it stay away from having to use a cot.

Posted by on Aug 14, 2019

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Comment from Hotel Management

Sep 10, 2019 by Dinesh

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed and we look forward to your next stay.

5 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Sep 10, 2019 by Dinesh

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed and we look forward to your next stay.

4 out of 5

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 25, 2019 by dinesh

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed and we look forward to your next stay.

4 out of 5

Posted by on Jan 6, 2019

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Comment from Hotel Management

Feb 26, 2019 by Dinesh

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

1 out of 5

The hotel was under construction.

From the outset this hotel looked like a good option for my family's overnight trip to Columbus. It had a pool, received good reviews, and served breakfast. It was a little further from downtown Columbus, but that didn't seem like a deal breaker if the other things were in place. At check-in there was a sign at the front desk saying the pool was, "Closed till further notice." This was a bummer since we had talked the pool up to our 9 and 4 year old. The bigger problem came once everyone started to settle down to go to sleep. Evidently, Our room was right above the pool, and we soon pieced together that they had a construction crew working on it. From our beds we could hear the distinct sound of a saw running, hammering and the general sounds of things being moved around. I walked down to the front desk and talked to the clerk two times. The second time was after a drill could clearly be heard running at 11:26 pm. At this time I was informed that the crew had packed up. I was told the manager was not in till 7 am the next morning. I did pursue this with the manager the next morning. I was told they were under deadline to have the pool painted the next day and an apology was made for our inconvenience. After explaining my dissatisfaction further a 10% discount was offered. I told the manager that a 10% hardly seemed satisfactory. When I proposed other discount rates she told me she could not do those rates because after all I did sleep there.

Posted by , from North Lawrence on Mar 29, 2017

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Comment from Hotel Management

Mar 31, 2017 by dinesh

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel and You already had 20% discount and We gave You another 10% Discount For inconvenience. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

1 out of 5

No more Travelocity or Country Inn and Suites!

Specifically requested 1st floor room close to side or rear exit. Travelocity stated if there was an issue with the request the facility would contact me directly for alternate solutions. I was never contacted. I arrived to check in and was given a 2nd floor room in the dead center of the hotel. My room was entered on at least 2 different occasions even with a do not disturb sign in the key card slot the 1st being only 2 hrs after I checked in while I went to eat. Another was the next night and things were moved to places where I know I didnt put them and I get home after check out and attempt to upload some pictures I had taken and reviewed on my camera after they were taken and prior to what was the 2nd known entry into my room and all my pics from then and some previous pics from other occasions are all deleted and gone. Some of the photos were several weeks old of different non related things and its not possible that they were accidentially erased by me or anyone with me as they were reviewed before the camera was put away and it was not used again until I went to upload 48 hrs post check out!

Posted by , from Hilliard, Oh on Feb 1, 2017

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Comment from Hotel Management

Feb 27, 2017 by Dinesh

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

About the Country Inn & Suites by Radisson, Columbus West, OH

Location 1155 Evans Way Ct, Columbus, OH 43228

Property Features

Country Inn & Suites by Radisson, Columbus West, OH offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 582 square feet (52 square meters) and includes conference space. The business-friendly Country Inn & Suites by Radisson, Columbus West, OH also features a library, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Columbus hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • 582 sq ft of conference space
  • 52 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Columbus West, OH offers 52 accommodations with complimentary bottled water and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Columbus West OH
  • Country Inn Carlson Columbus West OH
  • Country Inn & Suites by Radisson, Columbus West, OH Hotel
  • Country Inn & Suites by Radisson, Columbus West, OH Columbus

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.