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4.1 out of 5

"It's just a comfortable environment and chilled perfect place to relax. " More

By a verified traveler on Sun 13 Mar 2022

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Hotel Description

Enjoy the indoor pool at this 3-star Columbus hotel

In Columbus

You'll be within 3 miles (5 km) of Anthony Thomas Chocolates and 6 miles (10 km) of Hollywood Casino with a stay here. Ohio State University and Shops On Lane Avenue are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 150 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, Netflix, and free local calls. Weekly housekeeping is available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$114* Per night/room Jun 7 - Jun 8

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Columbus West/Hilliard ratings based on 26 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Columbus West/Hilliard

Everyone (11) Couples (1) Family (7)
5 out of 5
It's just a comfortable environment and chilled perfect place to relax.

Posted by on Mar 13, 2022

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4 out of 5

Posted by on Sep 11, 2021

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5 out of 5
We were traveling and needed a convenient place to stay for the night before continuing our journey. This property was conveniently located off of the highway so we were able to find it quickly and get back on the road in the morning. Very safe and quiet. We had a pleasant stay.

Posted by , from LEXINGTON on Aug 30, 2021

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Comment from Hotel Management

Sep 8, 2021 by Danny

Timothy, Thanks so much for your pleasant words about us here at the Courtyard by Marriott Columbus-West/Hilliard! It is guests like you that make this worth it every single day! If you should find yourself in our neck of the woods again soon, we'd be elated to have to you again. Thanks again for everything, and looking forward to seeing you again very soon. Warm Regards, Danny

2 out of 5

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 15, 2021 by Guest Service Ambassador

Sorry we fell short on providing you an amazing stay. Hopefully you will give us another chance in the future to show you how amazing our hotel can be.

5 out of 5
It was conveniently located, adequately furnished with all necessary elements, and overall pleasant.

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jun 30, 2021 by Guest Service Ambassador

We are glad to see you had a fantastic stay with us! We look forward to seeing you on your next trip to Columbus!

5 out of 5

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jul 7, 2021 by Guest Service Ambassador

We are to see you had an excellent stay!

4 out of 5
Not sure. It was 2 a.m.

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jun 25, 2021 by Guest service ambassador

On your next visit, hopefully you spend some more time with our 5 star staff!

5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 15, 2021 by shazia

Thank you for taking the time to leave us a review. We hope you will stay with us again.

5 out of 5
Overall nice stay, I would recommend.

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 1, 2021 by Caroline

Thank you for your feedback and for staying with us. We hope to see you again. Stay Safe.

3 out of 5
VERY DISAPPOINTED on the pool. We only chose this hotel bc of the pool and need to just get away for an evening. No one followed or enforced pool times. And so my kids got less than an hour of pool time. Unable to swim on Sunday due to check out 11am and pool open 2-10pm! Will not be back.

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 1, 2021 by Michael

Good day: Thank you for staying with us and for taking the time to express your concerns with the pool. On a daily basis, we evaluate and try to modify to satisfy both our guests as well as being in state Covid-19 compliance. My manager and I will be reviewing policies and procedures to optimize as best as possible. Best regards, Michael

About the Courtyard by Marriott Columbus West/Hilliard

Location 2350 Westbelt Dr, Columbus, OH 43228

Property Features

Courtyard by Marriott Columbus West/Hilliard offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 5208 square feet (484 square meters) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Courtyard by Marriott Columbus West/Hilliard. Free self parking is available. This 3-star Columbus hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 4 levels
  • 5208 sq ft of conference space
  • 484 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Columbus West/Hilliard offers 150 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Bathrooms are partially open
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Courtyard by Marriott Columbus West/Hilliard has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Courtyard by Marriott Columbus West/Hilliard

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve access to the heated pool

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Heated pool access (reservations required)
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Courtyard Columbus West
  • Courtyard Marriott Columbus West
  • Courtyard Marriott Hotel Columbus West
  • Marriott Courtyard Columbus West
  • Courtyard By Marriott Columbus West Hotel Columbus
  • Courtyard By Marriott Columbus West Ohio
  • Courtyard Marriott Columbus West/Hilliard Hotel
  • Courtyard Marriott Columbus West/Hilliard
  • Courtyard Marriott West/Hilliard
  • Columbus Courtyard by Marriott Columbus West/Hilliard Hotel
  • Courtyard Marriott West/Hilliard Hotel
  • Hotel Courtyard by Marriott Columbus West/Hilliard Columbus
  • Hotel Courtyard by Marriott Columbus West/Hilliard
  • Courtyard by Marriott Columbus West/Hilliard Columbus
  • Courtyard by Marriott Columbus West
  • Courtyard by Marriott Columbus West/Hilliard Hotel
  • Courtyard by Marriott Columbus West/Hilliard Columbus
  • Courtyard by Marriott Columbus West/Hilliard Hotel Columbus

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.