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"Check in was not ready at 4p But everthing else was nice " More

By a verified traveler on Sun 01 Aug 2021

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Hotel Description

Enjoy free breakfast at this 3-star Columbus hotel

Near the airport

You'll find Mount Carmel East and Gahanna Woods Park and State Nature Preserve within 3 miles (5 km) of this hotel. Airport Golf Course and Big Walnut Park are also within 6 miles (10 km).

Renovated in 2017

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
$114* Per night/room Mar 29 - Mar 30

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Comm Access,Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility,Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel

Everyone (14) Couples (2) Family (3)
5 out of 5

Posted by on Dec 10, 2023

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Comment from Hotel Management

Dec 11, 2023 by Sincerely, Lisa Dean Director of Sales

Thank you, Shayla, for your comments. We are so glad you enjoyed your stay. We look forward to seeing you again.

1 out of 5
People where loud all night an was yelling in the halls

Posted by on Oct 31, 2021

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Comment from Hotel Management

Nov 1, 2021 by Lisa Dean Director of Sales

Hello Betsy, Thank you for your comments. I am sorry that your stay wasn't quiet and peaceful. I know Halloween weekend can be a little noisy especially with the guests we have that come and visit the Haunted Hoochie and with a lot of events happening in Columbus like sporting events and concerts it was maybe a little more intense. We hope you come and visit us again so you can see that it is not always like that.

3 out of 5
Check in was not ready at 4p But everthing else was nice

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 2, 2021 by Sincerely, Lisa Dean Director of Sales

Thank you for your comments. I apologize that your room wasn't ready at 4pm. I am glad that everything else worked out for you. We hope you will come and visit us again.

4 out of 5
The property was fine. Looks like a lot of the prostitutes are using this hotel as a work place. Need to add security.

Posted by on May 16, 2021

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Comment from Hotel Management

May 17, 2021 by Sincerely, Lisa Dean Director of Sales

First I want to thank you for taking the time to complete the survey. I do apologize for the issues that you had to deal with. I was trying to figure which day were here so we could address the issues with our staff and management team.

5 out of 5
Breakfast options and pool regulations for "zones" however we understand under the COVID rules.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 29, 2021 by Lisa Dean Director of Sales

Thank you for your comments. We are glad you enjoyed your stay. We look forward to seeing you in the future.

5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Lisa Dean

Thank you for your comments. We are glad you enjoyed your stay.

5 out of 5

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 17, 2019 by Lisa Dean

Thank you for your comments. We are pleased that you enjoyed your stay.

4 out of 5
The breakfast was great with very friendly morning staff. Our room had a terrible odor to the point that others in our group insisted on a room change. Smelled liked soured-puke.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 27, 2019 by Lisa Dean

Thank you for your comments. I will share your comments with our management team.

5 out of 5
We booked this hotel last minute when our flight out was cancelled. It was clean, very comfortable and worked well for a backup. The staff were professional -and welcoming. It took about 10 minutes to/from the airport late at night and then back in the early morning. It’s in an suburban area with a number of chain stores and a large hospital.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 18, 2019 by Lisa Dean

Thank you for your comments. We are so glad that your stay was pleasant. I will share your comments with our team. We look forward to seeing you again the next time you are in the Columbus area.

3 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Lisa

We thank you for your comments and will share them with our team.

About the Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel

Location 6305 E Broad St, Columbus, OH 43213

Property Features

Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 753 square feet (70 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). The business-friendly Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel also features gift shops/newsstands, a picnic area, and coffee/tea in a common area. Self parking is free. A complete renovation of Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel was completed in November 2017. This 3-star Columbus hotel is smoke free.

  • 95 guestrooms or units
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel offers 95 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Holiday Inn Express & Suites Columbus Airport East, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Onsite parties or group events are strictly prohibited. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Columbus Airport East
  • Country Inn Carlson Columbus Airport East
  • Country Inn Carlson Columbus Airport East OH
  • Country Carlson Columbus Airport East OH
  • Holiday Inn Express Columbus Airport East Hotel
  • Holiday Inn Express Columbus Airport East
  • Holiday Inn Express Suites Columbus Airport East
  • Holiday Inn Express Suites Columbus Airport East an IHG Hotel
  • "Holiday Inn Express Suites Columbus Airport East an IHG Hotel"

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.