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Quality Inn & Suites North/Polaris

2.5-star property
7500 Vantage Dr, Columbus, OH 1-855-201-7819
3.1 out of 5
See all 27 travelocity Reviews

"Didn’t have a double room available but supplemented with two rooms for same price. Bathtub didn’t drain so only one person could shower. Breakfas ... " More

By a verified traveler on Mon 02 Mar 2020

Points Of Interest

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Hotel Description

Hotel near Polaris Fashion Place in Columbus

Crosswoods stay

A stay at this Crosswoods hotel places you within half a mile (1 km) of Highbanks Metro Park and 3 miles (5 km) of Anheuser-Busch Brewery. Also, Sharon Woods Park is within 3 miles (5 km) and Polaris Fashion Place is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$57* Per night/room Apr 28 - Apr 29

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites North/Polaris ratings based on 27 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites North/Polaris

Everyone (8) Couples (1) Family (5)
1 out of 5
This was by far the worst hotel I have ever been to. The window in our hotel room was broken with a hole in it, there was mold and mildew in the bathroom, the carpet was sticky and had a damp feel, my daughter woke up with several bug bites (not bedbugs I stripped the beds to double check when we saw the bites), and they charged me $75 for incidentals instead of just putting a hold on the money and now are trying to refuse a refund so corporate is now involved. Front desk staff was notified, but did not have another room to move us to and it was too late to book with another hotel in the area. STAY AWAY!!!

Posted by on Dec 31, 2023

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Comment from Hotel Management

Jan 2, 2024 by ap

We do apologize but at check out there were no issues that were addressed. About the deposit you were made aware about the 75.00 deposit and how we authorize it.

4 out of 5

Posted by on Jun 4, 2022

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1 out of 5
The room was the worst I have ever been in. The room smelled so bad we could not more than a minute. There were dust bunnies rolling around on the floor. There was mold on the back of the chair. The pool was an alge mess and there was cracked tiles on the floor. We quickly checked out and found a decent place. They could not refund our money and said we had to go through you.

Posted by on Aug 25, 2021

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Comment from Hotel Management

Aug 30, 2021 by ap

we apologize about your recent stay at our inn

3 out of 5
Didn’t have a double room available but supplemented with two rooms for same price. Bathtub didn’t drain so only one person could shower. Breakfast was mediocre.

Posted by , from Temperance on Mar 2, 2020

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Comment from Hotel Management

Mar 19, 2020 by larry

Thank you for your feedback

2 out of 5
The bed was uncomfortable and I could not get any extra pillows. The room was very hot - the thermostat did not work

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 3, 2019 by Quality inn

Thank you for your valuable feedback. I would like to apologize for any inconvenience this may have caused you.

1 out of 5
I checked in early to get a room downstairs. I was told to come back at 3:00 (that was okay). When I came back at 2:45, she said all room had been assigned except one upstairs. I said I needed one upstairs (I didn't say but I have a heart condition.) I insisted I could climb the stairs. She said she not do anything. I SHOULD have asked for one when I booked it. MY Fault! I insisted and tossed the ken on the other counter (NOT throwing it as she claimed.) If I did not stop complaining she would call the POLICE. What?? I gave in and carried out luggage up the stairs (No elevator.) Next - When I called the front desk about the TV around 3:15, she said it was after hours. Therefore, it would be fixed the next day. That was not the end of the problems. It several calls to Travelocity to finally get my money back since she could handled it herself. We went to the Rd Roof and paid for another good. What a difference. Next time we will there.

Posted by on Aug 6, 2019

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1 out of 5

Posted by on May 7, 2019

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2 out of 5
Nice location but I was disappointed with the hotel. This hotel needs some repairs and updates.

Posted by on Jan 1, 2019

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3 out of 5

not my favorite hotel

Pros: the staff was nice. the breakfast was ok.
Cons: rooms need painting. the floor cleaner used made the floor sticky. hair dryer didn't work. Grab bar in tub not secure to wall.
Room was VERY small. Bathroom not as clean as it should have been. Bed was comfortable and it was in a quiet location.

Posted by , from Arizona on Feb 27, 2018

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2 out of 5

travelocity letdown

Cons: up grade beds at min. Travelocity should offer lower rates like hotwire or hotels . com
we purchased trough travelocity and paid more for room than than standard rate . will never use Travelocity again! The hotel room was small and mattress was terrible .

Posted by on Jun 10, 2017

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About the Quality Inn & Suites North/Polaris

Location 7500 Vantage Dr, Columbus, OH 43235

Property Features

Free breakfast is available daily. Public spaces have free WiFi. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites North/Polaris. Self parking is free. This Columbus hotel is smoke free.

  • 92 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites North/Polaris offers 92 accommodations with safes and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn North/Polaris
  • Quality Inn North/Polaris Columbus
  • Quality North/Polaris
  • Quality North/Polaris Columbus
  • Quality & Suites North Polaris
  • Quality Inn & Suites North/Polaris Hotel
  • Quality Inn & Suites North/Polaris Columbus
  • Quality Inn & Suites North/Polaris Hotel Columbus

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.