- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms and always clean love this place
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Located in Richmond, SureStay Plus Hotel by Best Western Point Richmond is in an area with good shopping. The area's natural beauty can be seen at Tilden Regional Park and University of California Botanical Garden at Berkeley, while Greek Theater and Berkeley Art Museum and Pacific Film Archive are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Oracle Park, or consider a night out at The Regency Ballroom.
Not much to look at outside. Nothing nearby except a gas station and the freeway. The room was clean and spacious. microwave and small fridge. plenty of parking. 3 negatives- 1- the noise! just cars and trucks horns and traffic. while yes they give you earplugs it was very noisy. 2nd- The fact that the checkout time is 12 noon but a maid came to my room at 8:50am asking IN SPANISH when am i checking out. I quickly told her she needs to leave because checkout is 12 but of course she didn't understand and finally i closed the door on her. But I heard her go down the line knocking on every door which is NOT ok. Then about 15 min later about 9:10 the front desk calls asking when am I checking out because they need to know when to send the maid. that was very irritating. I told her (before hanging upon her) that checkout is 12 and you shouldn't be calling to harass ppl about when they are checking out. if you are so concerned about when guests are going to check out you should ask then when they check in what time they are leaving!! Also the included breakfast is 6-9am checkout is noon. So you have to rush to get up and get dressed to get breakfast. you cant even sleep or relax in. It should be at least until 10am. the room was ok but I would not stay at this location again just because the check out thing really left a bad taste for me.