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4.7 out of 5

"Great location. Hotel was very clean. Friendly staff. Would stay here again. " More

By a verified traveler on Thu 10 Oct 2019

Hotel Description

4-star eco-friendly hotel perfect for exploring Copenhagen

City center stay

A stay at this Copenhagen City Centre hotel places you steps from Wallmans Circus Building and within a 5-minute walk of Tycho Brahe Planetarium. Tivoli Gardens and City Hall Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a snack bar/deli, and a lobby fireplace are also offered.

Free WiFi, flat-screen TVs

The 304 soundproofed guestrooms offer free WiFi and room service. Flat-screen TVs come with cable channels, and other amenities include down comforters and hair dryers.

Standard double room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$108* Per night/room Oct 24 - Oct 25

Executive double room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior single room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Standard single room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Imperial Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Imperial Hotel

Couples (1) Family (2)
5 out of 5
Great location. Hotel was very clean. Friendly staff. Would stay here again.

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 11, 2019 by JAB

Dear Guest First of all thank you for your feedback I appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel I'll make sure to forward your kind words to the staff. Hope you will consider Imperial Hotel or another of our sister hotels in the Arp-Hansen Hotel Group next time you come to Copenhagen. Best regards, Jack Andy – Reservations Coordinator

5 out of 5
The staff was very friendly and helpful for touring around Copenhagen

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 20, 2019 by MER

I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel. Thank you for your kind words.

4 out of 5
The hotel was well- situated in the city. Easy to walk to places of interest. The people at the front desk were very attentive and helpful. The room was very clean and comfortable. The breakfast buffet was not included in the room cost and it was overpriced. We did not eat at the hotel.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 12, 2019 by mer

Dear Guest First of all thank you for taking your time to answer our survey. We appreciate feedback from our guests, as it helps improve our service and product. I’m very pleased to read about your overall satisfaction with your stay at Imperial Hotel Once again thank you for your comments. Best regards, Maiken Elling Richardson Reservation Coordinator

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Imperial Hotel. For a fee, parking is available. This 4-star Copenhagen hotel is smoke free.

  • 1 building
  • 304 guestrooms or units
  • 6 levels
  • Built in 1958
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Copenhagen (ZGH-Copenhagen Central Train Station) (0.4 km / 0.3 mi)
  • Metro station: Vesterport Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Imperial Hotel offers 304 accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Ristorante L'Appetito - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 350.0 per night.
  • Cribs (infant beds) are available for DKK 150.0 per night.

Pet Policy

  • Pets: DKK 200 per pet, per night
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, Preferential Card, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, Preferential Card, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: DKK 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: DKK 185 for adults and DKK 185 for children (approximately)
  • Self parking fee: DKK 210 per day
  • Pet fee: DKK 200 per pet, per night
  • Service animals are exempt from fees
  • Futon bed fee: DKK 350 per night
  • Crib (infant bed) fee: DKK 150.0 per night
  • Rollaway bed fee: DKK 350.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Copenhagen
  • Imperial Hotel Copenhagen
  • Imperial Hotel Hotel
  • Imperial Hotel Copenhagen
  • Imperial Hotel Hotel Copenhagen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.