"One of the desk clerks was very friendly and helpful. The other was not. That was the only criticism I have. Otherwise I was pleased. The location of ... " More
City center stay
A stay at this Copenhagen City Centre hotel places you within half a mile (1 km) of Tivoli Gardens and 2 miles (3 km) of Nyhavn. City Hall Square and Wallmans Circus Building are also within half a mile (1 km).
Terrace, bar/lounge
A bar/lounge and a 24-hour front desk are featured at this hotel, along with self parking. WiFi in public areas is free. A terrace, express check-out, and a computer station are also on offer.
Aug 29, 2022 by Mette Franca Rasmussen
Dear JuliaThank you for your review. We are very sorry to know that one of our staff memebrs were not helpful. We always strive to provide ou guests with the best possible service, which is why it is both surprising and dissapointing for us to know. However, we hope to have the pleasure of welcoming you back some other time. Best regards,Mette Franca Rasmussen Guest Relation
May 25, 2022 by Lasse Johansson
Dear Lisa, Thank you for your review. I am glad to hear the staff was friendly and accommodating. We hope you enjoyed Copenhagen. Best regards Lasse Johansson Asst. Front Office Manager The Square
May 26, 2022 by Lasse Johansson
Dear Elaine Thank you for your review. It makes me happy you enjoyed your stay. Thank you for recommending our hotel. We appreciate your efforts. Hope to welcome you back Best regards Lasse Johansson Asst. Front Office Manager The Square
As a guest of The Square, you'll find a terrace, tour/ticket assistance, and multilingual staff. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The Square also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Copenhagen hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge) , Parking (limited spaces)
The Square offers 268 air-conditioned accommodations with minibars and safes. A pillow menu is available. 43-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Executive Lounge - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Lobby and bar - Onsite lobby lounge. Open daily.
Breakfast Restaurant - This buffet restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.