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4.2 out of 5

"Booking online can be risky. But The Square Hotel was just as pictured. The rooms were small compared to American sized hotels, but they were plenty b ... " More

By a verified traveler on Sat 10 Sep 2016

Hotel Description

4-star eco-friendly hotel near Tivoli Gardens

City center stay

At this Copenhagen City Centre hotel, you'll be well placed to visit Tivoli Gardens and City Hall Square, both steps away. Stroeget and National Museum of Denmark are also within half a mile (1 km).

Business services

A bar/lounge and a 24-hour front desk are featured at this hotel, along with self parking. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.

Free Internet, LCD TVs

The 268 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and minibars. Coffee/tea makers, pillow menus, and hair dryers are also available.

Small double room - including breakfast

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$112* Per night/room Feb 2 - Feb 3

Triple room - including breakfast

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard single room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard double room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior double room - including breakfast

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior single room - including breakfast

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

The Square ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Square

Everyone (6) Couples (2) Family (1)
5 out of 5
The room is quite small and Americans would feel it to be cramped for more than a night or two. But it’s very efficiently organized and pleasant, including the bathroom. The breakfast (additional charge) is a Scandinavian style buffet with an excellent array of delicious selections. The hotel is a five minutes walk from the central train station and from Tivoli, and has quite a few attractive restaurants and cafes in the surrounding blocks.

Posted by on Oct 23, 2019

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5 out of 5
Great location and having Bikes to Rent directly at the hotel...

Posted by on Aug 28, 2019

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4 out of 5
Ask for room with a SHOWER and not a tub. Tubs are very narrow and very dangerous to move around in. Stayed at The Square twice coming and going from a Baltic cruise. First stay had a VERY narrow tub that was dangerous to stand in or use. Second stay the room had a very nice shower. Great CENTRAL location, Tivoli Amusement is about 1 1/2 blocks, main train station about 3 blocks. Staff very friendly - we dropped off luggage about 8 am for the second stay, they locked it up. We didn't get back to officially check in till about 4 pm. Beds are twin and very soft almost like egg-crate foam. Rooms are small which seems to be the norm. Great room for the price.

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 22, 2019 by Helle

Dear Guest Thank you for your review. I am glad that you enjoyed your recent stay with us, and delighted that you are a frequent guest. We love to welcome back our guests! We hope to have the pleasure to welcome you a third and even more times in the future. Best Regards Helle Salling Røber Reservation Manager

5 out of 5
Nice location- near TIVOLI and the train station. Staff is very friendly. One negative is the tub is extremely narrow and therefore somewhat dangerous

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 21, 2019 by Helle

Dear Guest Thank you for your review. I am glad that you enjoyed your stay with us, and hope we have the pleasure to welcome you back someday. Best Regards Helle Salling Røber Reservation Manager

5 out of 5
Nice hotel. Very centrally located! TiVo life Gardens, museums and some shopping Make sure you ask for a room away from the night club side of the building. They rock into the wee hours

Posted by , from Colorado on Sep 17, 2018

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Comment from Hotel Management

Sep 19, 2018 by Helle Salling Røber

Dear Sandy Thank you for your review. We are happy to know that you enjoyed your stay with us. You are always welcome to come to the front desk during your stay if you have any issues with the room. We are always happy to help and move you to another room if wanted. Next time you stay with us, make sure to request for a quiet room in advance, then we will do our utmost to accommodate it. We look forward to welcoming you back some other time. Best regards, Helle Salling Røber Reservation Manager

1 out of 5

Good location

Pros: Very little to like
Cons: Hotel staff not responsive to guests
Location: Across from TiVoli near train
Good location near train station .rooms are very small ,bathroom poor.very big hotel with no service.very expensive better choices elsewhere

Posted by , from Paris on Sep 25, 2016

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5 out of 5

Great stay in first trip to Copenhagen!!

Booking online can be risky. But The Square Hotel was just as pictured. The rooms were small compared to American sized hotels, but they were plenty big for two people to be comfortable. The staff at this hotel was amazing! Friendly, knowledgeable and all English speakers. They offered us a great deal of help after my mom got hurt touring the city, making sure she had everything she needed. The hotel is with blocks of great food, shops and bars. Great location!! Loved our stay and will be back!!

Posted by , from Tennessee, USA on Sep 10, 2016

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1 out of 5

Posh Hotel Missing Expected Amenities

Pros: The hotel staff rummaged in storage to find a miniature personal fan to cool our room. They were very nice.
Cons: Modern convenience. A normal sized elevator. Ice buckets in the room and ice machines on many floors. Working air conditioner.
Location: The location is great - Tivoli is nearby, a great spot. Directly across is a major plaza in the center of town & a walking street with tons of shops.
I had a pretty terrible experience staying in this hotel for one night. The decor is awesome but it is a total coverup for obviously lacking amenities. When you pay over $500/night you expect things like a bell hop to help unload and get bags to your your room. We managed unloading our bags on our own just fine only to find out the bell cart could barely fit in the elevator. Bags had to be taken off the cart in order to fit and only one other person could fit on the lift with the cart. Once we arrived at our room, there was a distinct step down into the room making the cart pretty useless. That same sized step goes into the bathroom, so don't be surprised if you fall out of the bathroom in the middle of the night. The decor again in the room is wonderful - big bathroom and tub and a beautiful layout on the bed. Unfortunately, we were expecting one bed but it was two singles pushed together which made sleeping together pretty difficult. The biggest issue was the air temperature. The "Air Cooler" wasn't working and the temperature was way too hot. We had to open the one window which made it difficult to sleep with the loud noises of the street filtering in. The thing that put me over the edge was no ice bucket. You had to go back down to check in to get one and it was tiny holding about 25 pieces of ice. Will not be returning.

Posted by , from Alexandria on Aug 30, 2016

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5 out of 5

Very nice hotel in heart of downtown.

Very close to train station and Tivoli. Very nice place room that appears recently redone. Only negative was the low shower head (I'm 5'-11" and it was at nose level). Would definitely recommend over The Admiral Hotel by Nyhaven which we also stayed at which was dated and had some smell issues!

Posted by , from Dallas on Jul 2, 2016

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4 out of 5

Two Days in Copenhagen

Cons: Air Conditioner
We had a good experience at the Square Hotel. The location is great. We were able to take the train from the airport to the Central Station and walk to the hotel. It was quick and comfortable. We did exit the platform on the opposite side of the station so it made our walk to the hotel longer. We arrived at about 9 am but they didn't have a room ready until about 1 pm. They stored out luggage and we were able to visit some of the city sites. We stayed in room 506. It was an executive room, small but functional. We had four suit cases we didn't have much extra space in the room. The room was clean. The bed was comfortable and soft. We had a great view of the City Square but there is a major construction project happening directly across the street from the hotel. The room was quite with the windows closed but very noisy if we opened the window. The room didn't feel like it had air conditioning. The fan ran constantly but didn't provide cold air. We didn't eat any meals in the hotel as there are many good restaurants near the hotel.

Posted by on Aug 20, 2015

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Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 452 square feet (42 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly The Square. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Copenhagen hotel is smoke free.

  • 1 building
  • 268 guestrooms or units
  • 6 levels
  • 452 sq ft of conference space
  • 42 sq m of conference space
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Copenhagen (CPH-Kastrup) (11.9 km / 7.4 mi)
  • Train station: Copenhagen Central Station (0.7 km / 0.4 mi)
  • Metro station: Copenhagen Vesterport Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Square offers 268 air-conditioned accommodations with minibars and safes. A pillow menu is available. 43-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • HD television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Executive Lounge - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Lobby and bar - Onsite lobby lounge. Open daily.

Breakfast Restaurant - This buffet restaurant serves breakfast only. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Cash or credit card deposit required
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: DKK 185 for adults and DKK 85 for children (approximately)
  • Self parking fee: DKK 400 per night
  • Credit card charges are subject to a surcharge of 0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Square Copenhagen
  • The Square Copenhagen Hotel Copenhagen
  • Square Hotel Copenhagen
  • The Square Hotel Copenhagen
  • The Square Hotel
  • The Square Copenhagen
  • The Square Hotel Copenhagen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.