10/10 Excellent
Mark
Jan 21, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with stellar management and staff!
It’s a beautiful hotel with stellar management and staff. With each day we stayed there, we became more enchanted with the place. I can’t stress this part enough that the service, attentiveness was stellar. It’s perhaps the best hotel we’ve ever stayed at. I had my wife reality check this statement to make sure that I wasn’t exaggerating and making fair comparisons to other great hotels. I have stayed at hotels with incredible facilities such as one at Lake Como, Italy that was breathtakingly beautiful. In this case, it’s the staff. The facilities are smartly designed and it does have pretty landscaping. The staff and managers frequently check with us to verify that everything was good. They made special effort to help us trip planning. They offered a special dinner on our last evening with our favorite Filipino dishes. My wife has health sensitivities to sodium so they always cooked her meal with low sodium and still made it tasty. When are showed up for the special dinner, the scene was amazing. They had a private table set in the grass, overlooking a pool. The candle lite table was surrounded with a canopy of lights and lawn lanterns. We called the cook and staff to our table and tipped them.
The next morning they coordinated our pick up to ensure we arrived on time and in comfort for our flight. The manager was even cutting old flight tags off our luggage. What a champ!
Look, they were over the top on their service. So, they do deserve this review.
Mark
Stayed 2 nights in Jan 2024