8/10 Good
lydia
Business traveler
Jan 18, 2024
Liked: Staff & service
I stayed 2 nights in Crown Plaza hotel for a business conference. smooth check in with Alexander and he was super nice and helpful. Room is very spacious, shower is amazing but the furnitures are bit of outdated. AC is really loud. Easy parking at the front of hotel entrance. Staff is super attentive especially those two ladies work in the restaurant. I was in rush and needed to take a quick breakfast before attending the conference, both ladies worked in the restaurant helped me a lot and even prepared coffee to go for me. I am very impressed with the quality of the service. Also, great location right next to the freeway and South Coast Plaza.
lydia
Stayed 2 nights in Jan 2024