"Front desk at check in was very nice and friendly. That's about it for the good. Hotel is dirty, smells of urine, trash everywhere, trash cans over fl ... " More
In suburbs
Within 2 miles (3 km) of this Costa Mesa hotel, you'll find South Coast Plaza and The Observatory. Orange Coast College and Costa Mesa Country Club are also within 3 miles (5 km).
Round-the-clock service
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the express check-out and free internet in public areas. Free parking is offered and multilingual staff can provide around-the-clock assistance.
Aug 21, 2023 by Manager
Dear Amanda,Thank you for sharing your feedback with us. We appreciate your positive note about the staff, and we are sorry to hear that you found the hotel cleanliness lacking during your stay. Providing a clean and comfortable environment for our guests is a top priority, and we will certainly address this concern with our housekeeping team. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.
Aug 22, 2023 by Customer Care Team
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
Jul 15, 2023 by Manager
Dear Brianne,Thank you for bringing your concerns to our attention. We sincerely apologize for the disappointing experience you had during your stay. We appreciate your kind words about our friendly front desk staff.We take cleanliness and guest comfort seriously, and we regret that we fell short in these areas. Your comments regarding the cleanliness are deeply concerning, and we will address these issues promptly to ensure they are resolved. Also, we will review our security measures and address any concerns to ensure a safe environment for all our guests.We regret that we did not meet your expectations and hope you will give us another opportunity to provide you with a more positive experience in the future!
Mar 10, 2022 by Customer Care Team
Dear guest, We are very sorry to hear that you were so disappointed with your stay at our hotel. It certainly does not sound as if you had the experience that we strive to provide for our guests, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. We take guest feedback very seriously, and we will put all your comments to good use for the betterment of the guest experience. Thank you for your feedback. We appreciate it and hope we will have the opportunity to host you more successfully in the future. Best Regards, Guest Experience Team
Mar 1, 2022 by Customer Care Team
Dear guest, Thank you for your review. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations. We are sorry to hear that you had issues with cleanliness. We take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our hotel and preparing the rooms for upcoming guests, so it is strange that this happened. We wish you had made our staff aware of this as they would have gladly taken care of the issue and switched your room to ensure a pleasant stay for you. Nevertheless, we have noted your feedback, and we will have your comments additionally reviewed by our housekeeping team to ensure our standards of cleanliness are maintained at all times. We apologize for the comfort issue you describe with the bed, and we appreciate the opportunity to improve future guest satisfaction. We hope for a chance to redeem ourselves with you and delight you with a superior experience during your next trip to the area. Best Regards, Guest Experience Team
Jun 11, 2021 by Manager
Dear Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Costa Mesa Orange County. I am sorry that your experience did not meet your expectations on your recent stay . Please allow me to express my sincerest apologies. We have found only wallet from your room & return you. We have not find anything else from your room after your checkout. Your feedback is very important to us, and I am saddened to hear that we did not meet your expectation . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Manager
La Quinta Inn by Wyndham Costa Mesa / Newport Beach offers its guests a vending machine, multilingual staff, and express check-out. Public spaces have free WiFi and wired Internet. The business-friendly La Quinta Inn by Wyndham Costa Mesa / Newport Beach also features an ATM, a television in a common area, and an elevator. Self parking is free. Smoking is allowed in designated areas at this Costa Mesa hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free long-term parking , Free self parking
La Quinta Inn by Wyndham Costa Mesa / Newport Beach offers 160 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.