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Hotel Description

5-star beach hotel near Hac Sa Beach

In entertainment district

Within 2 miles (3 km) of this well-placed hotel, you'll find Venetian Macao Casino and Cotai Strip. Cotai Arena and Macau Jockey Club are also within 2 miles (3 km).

Luxury amenities

This luxury hotel features free water park access, a casino, and a full-service spa. Bring the family and enjoy the lazy river, children's pool, and waterslide. Enjoy a meal in one of the 2 restaurants and free perks like free self parking and a roundtrip airport shuttle.

Free Internet, LCD TVs

The 488 guestrooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and thoughtful touches like pillow menus and bathrobes. Other amenities include 24-hour room service, minibars, and free local calls.

Deluxe Room (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$100* Per night/room Mar 8 - Mar 9

Deluxe Room Resort View (Twin)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Premier Suite (Twin) with Lounge Access

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Deluxe Room (Twin)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Royal Suite, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

About the Hotel Okura Macau

Location Galaxy Macau TM Resort, Cotai,

Renovations + Closures

The following facilities or services will be unavailable from January 1 2021 to June 30 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Business center

The following facilities will be closed during the winter:

  • Water park

The following facilities are closed on Tuesday:

  • Fitness facility
  • Health club
  • Indoor pool

Property Features

Hotel Okura Macau offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. A casino, an outdoor pool, and an indoor pool are also featured at the luxury Hotel Okura Macau. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 1 building
  • 488 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Built in 2011
  • Casino
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Macau Intl. Airport (MFM) (5.5 km / 3.4 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Hotel Okura Macau offers 488 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 65-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathrobes, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Pillow options
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy Japanese breakfast daily from 7 AM to 10:30 AM.

Terrace Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Yamazato - Overlooking the pool and garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.

Nagomi - This lobby lounge specializes in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, a health club, and a sauna.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Banyan Tree Spa. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.

Please note that the Grand Resort Deck waterpark (wave pool, waterslide, lazy river) is closed December 1, 2020 through March 31, 2021.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 750.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.

Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: MOP 250 for adults and MOP 250 for children (approximately)
  • Rollaway bed fee: MOP 750.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Okura Macau
  • Macau Hotel Okura
  • Macau Okura
  • Macau Okura Hotel
  • Okura Hotel Macau
  • Okura Macau
  • Okura Macau Hotel
  • Hotel Okura Macau Cotai
  • Okura Macau Cotai
  • Hotel Okura Macau Hotel
  • Hotel Okura Macau Cotai
  • Hotel Okura Macau Hotel Cotai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.