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"The stay was good. the location was decent. the staff was great " More

By a verified traveler on Thu 10 Oct 2019

Hotel Description

Motel near Horseshoe Council Bluffs in Council Bluffs

Close to airport

You'll find Horseshoe Council Bluffs and Mid-America Center within 2 miles (3 km) of this motel. Harrah's Council Bluffs Casino and Henry Doorly Zoo are also within 6 miles (10 km).

Round-the-clock service

Free WiFi in public areas is provided and the front desk is staffed around-the-clock. Laundry facilities are provided for your convenience.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 158 guestrooms also offer free WiFi and TVs with cable channels.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Smoking, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

American Inn Council Bluffs ratings based on 9 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for American Inn Council Bluffs

Everyone (7) Family (3)
2 out of 5

Posted by on Jan 30, 2021

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Comment from Hotel Management

Feb 10, 2021 by American Inn Staff

We appreciate your feedback.

4 out of 5

Posted by on Dec 27, 2020

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Comment from Hotel Management

Dec 28, 2020 by American Inn Staff

Thank you for your feedback! Have a good day!

1 out of 5
A friendlier staff was kicked out of the lobby and told they didnot have my reservation. The guy said i had to oay again.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 19, 2019 by American Inn Staff

Hello: Your reservation was for Sunday. Not for Saturday. The front desk instructed you to contact Travelocity and have that reservation cancelled, which you did not. Check in time is at 2pm on the day of the reservation. Not at 1:30am. (Which would have been a Saturday reservation.)

5 out of 5
The stay was good. the location was decent. the staff was great

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 10, 2019 by American Inn Staff

Thank you so much for your feedback!

2 out of 5
The clerk wasn’t very pleasant. Complained to us about a customer on the phone and the

Posted by on May 9, 2019

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Comment from Hotel Management

May 12, 2019 by American Inn Staff

My sincerest apologies. Could you please call us and elaborate as your review got cut off.

2 out of 5
No hair dryer. Pillows were very flat. I could hear everything going on outside the room. Because of the Berkshire-Hathaway stockholders meeting, I had to pay at least 3 times more than this room was worth. You can imagine how much other places I normally stay at were going for. I was desperate. If you are desperate, it’s a roof over your head and a toilet.

Posted by on May 5, 2019

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Comment from Hotel Management

May 7, 2019 by American inn Staff

Thank you for your feedback. We are an outside entrance hotel, as advertised. We do not list a hair dryer in the room as one of our amenities. As far as our rates, our rates were up an average of $30 per room. That is a far cry from the average rate of $200-300+ at other hotels for this time period. We are an economy hotel and do not advertise ourselves as anything else.

5 out of 5

Posted by on Dec 19, 2018

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Comment from Hotel Management

Dec 19, 2018 by American Inn Management

Thank you for your feedback!

1 out of 5
Pros: nothing
Location: there was no place to eat nearby at all
it was the worst hotel we have ever stayed in the place was a dump and the concrete going into our room was all broken and had large cracks in it and I tripped going in to the room the bed was so bad and needs to be replaced .I will never stay in this hotel ever again. where you checked in was a small building and not connected to the hotel.; the whole place needs to torn down I believe it is a place for homeless people to stay .

Posted by , from sioux falls sd on May 30, 2017

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5 out of 5
Close to downtown 9$ with Uber and few good restaurants, nearby, as Salty Dog bar$ Grill is the best. Place is clean and quiet if you are in further from the auto wash buildings,

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by American Inn Staff

Thank you for your feedback! We appreciate it.

Property Features

As a guest of American Inn Council Bluffs, you'll find coffee/tea in a common area and laundry facilities. Public spaces have free WiFi. Smoking is allowed in designated areas at this Council Bluffs motel.

  • 158 guestrooms or units
  • 2 levels
  • 4 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Eppley Field Airport (OMA) (13.1 km / 8.1 mi)
  • Train station: Omaha Station (7.4 km / 4.6 mi)

Room Amenities

American Inn Council Bluffs offers 158 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Hotel Names

  • American Inn Council Bluffs
  • American Council Bluffs
  • American Inn Council Bluffs Motel
  • American Inn Council Bluffs Council Bluffs
  • American Inn Council Bluffs Motel Council Bluffs

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at American Inn Council Bluffs.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.