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4.1 out of 5

"Property was clean and the staff was very helpful. The breakfast provided was surprising. Many options and very tasty. " More

By a verified traveler on Mon 12 Feb 2024

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Hotel Description

Hotel near Henry Doorly Zoo in Council Bluffs

In Council Bluffs

Your stay at this Council Bluffs hotel places you within a 10-minute walk of Missouri River and Ameristar Casino Hotel at Council Bluffs. Joe's Karting and Mid-America Center are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Enjoy the spa tub and perks like free valet parking and a free airport shuttle. Free parking, a business center, and free WiFi in public areas are also offered.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$102* Per night/room Mar 31 - Apr 1

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two queens non smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn Council Bluffs ratings based on 37 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Council Bluffs

Everyone (14) Couples (9) Family (17)
4 out of 5
Property was clean and the staff was very helpful. The breakfast provided was surprising. Many options and very tasty.

Posted by on Feb 12, 2024

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Comment from Hotel Management

Feb 15, 2024 by Keith

Dear Sandra, Thank you for the good rating and great comments. We hope you have the opportunity to stay with us again. Have a great day!

3 out of 5
The exterior of the property was dirty walking through the doors. Lots of cigarette butts. The door to our room was dirty needs to be cleaned. The room itself was clean and comfortable. I didn’t know it was next to a casino or I would have crossed over into Omaha and gotten a hotel there.

Posted by , from Fredericksburg on Oct 28, 2023

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Comment from Hotel Management

Oct 30, 2023 by Keith

Dear Barbara, Our maintenance crew makes every attempt to keep the cigarette butts picked up. However, even with cigarette receptacles available at various places on the property smokers seem to be challenged with placing their cigarette butts in them. Our apologies. Have a good day!

1 out of 5
Breakfast was half there, kids screaming all night, dismissive staff, not worth 367 dollars

Posted by , from Knoxville on Jul 3, 2023

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Comment from Hotel Management

Jul 5, 2023 by Keith

Dear Floyd, I am sorry to hear about your experience at the hotel. It is always our goal to make your stay as enjoyable as possible. Evidently, unfortunately, we were unable to accomplish this in your case. Again, our apologies. Have a good day!

2 out of 5
Hotel had kids screaming and keeping us awake, in the room next to us. Breakfast was subpar, lots of things were not stocked, or not there. When the staff was notified of it, they had dismissive attitudes, and excuses.

Posted by , from Knoxville on Jul 2, 2023

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Comment from Hotel Management

Jul 3, 2023 by Keith

Hi Floyd, I am very sorry to hear of the problems you encountered while at the hotel. I certainly understand your frustration. I will bring your concerns back to the management team in the hopes of improving our service. Have a good day!

5 out of 5

Posted by on Jan 2, 2023

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4 out of 5
Room was very clean.

Posted by on Oct 22, 2021

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Comment from Hotel Management

Oct 22, 2021 by Keith

David, Thanks for the positive review. We hope you stay with us again soon!

3 out of 5

Posted by on Aug 11, 2021

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5 out of 5
nice hampton inn. casino across the parking lot. easy access from the highway.

Posted by on Jul 23, 2021

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Comment from Hotel Management

Jul 23, 2021 by Laura

Thank you for your great review and comments! I am happy to hear you had a great stay with us!

1 out of 5
Get ready for the we stayed there especially for the pool and hot tub. When we got there they told us it was down made some excuse that it was chemicals and just said we're sorry

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 13, 2021 by Laura

Thank you very much for taking the time to share such valuable feedback about your experience at my hotel with me. I sincerely appreciate hearing from our guests both about what we have done well as well as where we may be able to improve for all of our guests in the future. I am very sorry that we have let you down so completely. We care a great deal about each and every one of our guests and we are very disappointed in ourselves for this experience. I have comped your stay with us as I do not feel like you should have to pay for a stay in which so many things have gone wrong. You should see the credit appear on your credit card statement within a few days. I sincerely appreciate you sharing your experience with me as that will help us to make sure that these issues are resolved and do not repeat themselves. I hope that we may have the opportunity to serve you again in the future so we may be able to show you a much better experience the next time around!

5 out of 5
I didnt like the pillows. Other than that the stay was great.

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 23, 2021 by Laura

Thank you for your review and your comments. I also would like to thank you for choosing to stay at the Hampton Inn @ Ameristar. I am sorry about any inconvenience you experience during your stay. I am happy to hear you did enjoy your stay and we hope to welcome you back in the future.

About the Hampton Inn Council Bluffs

Location 2204 River Rd, Council Bluffs, IA 51501

Property Features

Hampton Inn Council Bluffs offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and meeting rooms. Free breakfast is available. A roundtrip airport shuttle is free (available 24 hours). A terrace, barbecue grills, and a vending machine are also featured at Hampton Inn Council Bluffs. Free self parking and valet parking are available.

  • 98 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2000
  • Breakfast available (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Train station: Omaha Station (6.9 km / 4.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Hampton Inn Council Bluffs offers 98 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free breakfast.

A complimentary grocery shopping service is offered and room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Council Bluffs
  • Hampton Inn Hotel Council Bluffs
  • Hampton Inn Council Bluffs Hotel Council Bluffs
  • Hampton Inn Council Bluffs Hotel
  • Council Bluffs Hampton Inn
  • Hampton Inn @ Ameristar Casino Hotel Council Bluffs
  • Hampton Inn @ Ameristar Casino Hotel
  • Hampton Inn @ Ameristar Casino Council Bluffs
  • Hampton Inn Ameristar Casino
  • Hampton Inn @ Ameristar Casino
  • Hampton Inn at Ameristar Casino
  • Hampton Inn Council Bluffs Hotel
  • Hampton Inn Council Bluffs Council Bluffs
  • Hampton Inn Council Bluffs Hotel Council Bluffs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.