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4.1 out of 5

"Staff friendly and welcoming. Very convenient to places of interest. " More

By a verified traveler on Fri 17 Mar 2023

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Hotel Description

Enjoy free weekday breakfast at this Newport hotel

In Newport

Within 6 miles (10 km) of this hotel, you'll find Newport Aquarium and BB&T Arena. Northern Kentucky University and Ohio River are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$106* Per night/room Apr 23 - Apr 24

Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites Northern Kentucky ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Northern Kentucky

Everyone (10) Couples (2) Family (6)
5 out of 5
Staff friendly and welcoming. Very convenient to places of interest.

Posted by on Mar 17, 2023

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4 out of 5
The hotel was clean, kids enjoyed the pool but wish there'd been a hot tub for the parents! There was a light right outside of our room and the curtains are only decorative and don't close to block out the light so I didn't sleep well, and the people above us were stomping around all night as well. Nice breakfast offered.

Posted by on Oct 10, 2022

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Comment from Hotel Management

Oct 13, 2022 by Haley D

Lynn, On behalf of our staff, I'd like to apologize for failing to meet your expectations regarding the curtains in your room. I will be sure to share your comments with our management team, so that we may ensure that these types of situations are handled differently in the future. I am pleased to hear that otherwise your stay was pleasant. We very much appreciate and value your feedback, and we hope to see you again soon!

4 out of 5
Nice

Posted by on Aug 14, 2022

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4 out of 5
All good

Posted by on Oct 28, 2021

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Comment from Hotel Management

Oct 29, 2021 by Amanda

Dear George, Thank you for taking the time to complete this online review regarding your recent stay at our hotel. We appreciate the rating! We hope to see you again soon! Sincerely, Amanda Gonding Assistant General Manager Comfort Inn & Suites Northern Kentucky

4 out of 5
Property was conveniently located for my purposes. The carpets throughout needed vacuuming and cleaning. First impression when getting on the elevator was not good.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Sep 19, 2021 by Amanda

Dear Valued Guest, Thank you for taking the time to complete this online survey regarding your stay at our hotel. We very much appreciate and value your feedback and I have shared your concerns regarding the carpets with both my General Manager and Head of Housekeeping. We have replaced the carpet in the elevator with tile as a result of your concerns so please know your survey response served as encouragement to our staff to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Amanda Gonding Assistant General Manager Comfort Inn & Suites Northern Kentucky

4 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Oct 16, 2019 by Haley Detisch

Thank you for taking the time to let us know about your stay. We hope to see you again soon!

1 out of 5
When we arrived, the room that we were given was not clean. The pillows on the bed looked like someone had propped them up and was laying in the bed watching tv. It was rather bizarre. Our next room was fine upon first inspection but the bathroom had ants in the bathroom. We then went downstairs to get something to eat from the mini store, and sat in the lobby to eat. Chairs were dirty, the trash can for the coffee bar was overflowing too. The next morning we ate breakfast, which was fine. Nothing out of this world, but it was fine.

Posted by on Aug 7, 2019

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3 out of 5
The staff was super friendly and very helpful, however the toilet was filthy, and the seat was half off and not connected. The place could definitely use a good cleaning all over! The bed was comfortable & breakfast was decent. Overall a complete rip off for $150.00 on a Wednesday night.

Posted by on Jul 19, 2019

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5 out of 5
Everything is in walking distance plus they offer breakfast here

Posted by on Jul 6, 2019

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5 out of 5

Posted by on May 13, 2019

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About the Comfort Inn & Suites Northern Kentucky

Location 10 Country Dr, Newport, KY 41076

Property Features

Comfort Inn & Suites Northern Kentucky offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Comfort Inn & Suites Northern Kentucky also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Newport hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 3 levels
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Northern Kentucky offers 74 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newport hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 17 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Parties and events are allowed on site

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties allowed
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 14
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Hotel Names

  • Country Carlson Wilder KY
  • Country Inn Carlson Wilder KY
  • Comfort Inn Northern Kentucky Wilder
  • Comfort Inn Northern Kentucky
  • Comfort Northern Kentucky Wilder
  • Comfort Northern Kentucky
  • Comfort Inn Suites Northern Kentucky
  • Comfort Inn Suites Northern Kentucky
  • Comfort Inn & Suites Northern Kentucky Hotel
  • Comfort Inn & Suites Northern Kentucky Newport
  • Comfort Inn & Suites Northern Kentucky Hotel Newport

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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