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"The room was comfortable and it was nice to have a microwave and full refrigerator. The bathroom was small, but for 1 person it was fine. " More

By a verified traveler on Wed 20 Dec 2023

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Hotel Description

Florence guestrooms with kitchens

In shopping district

You'll be within half a mile (1 km) of Turfway Crossing and 2 miles (3 km) of Turfway Park Racing & Gaming with a stay here. Turfway Park and World of Golf are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$65* Per night/room Mar 21 - Mar 22

Studio Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Suites Cincinnati Florence Turfway Rd ratings based on 29 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Cincinnati Florence Turfway Rd

Everyone (14) Couples (3) Family (13)
4 out of 5
The room was comfortable and it was nice to have a microwave and full refrigerator. The bathroom was small, but for 1 person it was fine.

Posted by on Dec 20, 2023

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5 out of 5
Room clean, pillows where great and loved the shower head.

Posted by , from Hermitage on Jun 25, 2023

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5 out of 5
Our room was nice and very clean.

Posted by on Feb 9, 2022

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Comment from Hotel Management

Feb 10, 2022 by Hotel Management

Rachel, thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your cleanroom. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management

1 out of 5
I booked with Travelocity and once I arrived the clerk stated the hotel was overbooked and there was no rooms (2) for us. We drove from over 2 hours away and nothing was more frustrating than to be told we didn’t have a room after we already booked it. No apologies No trying to assist us nothing! Very very bad customer focus and I will never book with Travelocity or this hotel again! Also I need my credit card refunded right away!!!

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 11, 2021 by Hotel Management

LaRon, thank you for taking the time to share your feedback. We apologize that we did not have any available rooms when you arrived at our hotel. We understand your frustration, as our rooms were full to capacity. Unfortunately, financial inquiries on reservations made through a third party, prepaid booking site, must be made through them, and we suggest you contact them directly. We are terribly sorry for this inconvenience and hope you will choose to book a room with us in the future. Sincerely, Hotel Management

3 out of 5
This hotel was decent with a friendly check-in staff; however, for $160 the room left alot to be desired on the cleanliness aspect. I did perform a bed bugs inspection though, and happy to report the room was BB-Free!

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by Hotel Management

Thank you for being our guest. We are happy to know you had an overall pleasant stay with us and liked our cordial associates. However, we are sorry if you had any inconvenience. We value your feedback and look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management

1 out of 5
The floor that I stayed on (2nd) has the strongest odor of sewage.. It smelled horrible and made me nauseous. The hotel staff imposed my privacy& totally embarrassed me as they opened the door while I was getting dressed. The snack & drink machines were broken & they offered no coffee or juice. The room I stayed in hadn’t been cleaned properly, as there was hair shavings around the sink and in bathtub.

Posted by , from Turfway rd- Florence, KY on Sep 23, 2020

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Comment from Hotel Management

Sep 24, 2020 by Hotel Management

Janie, thank you for your review. We are sorry for the unpleasant smell you experienced and for the cleanliness and maintenance issues you encountered. Your feedback has been discussed with the appropriate team members to ensure address the problems you outlined. We also apologize for the instance you mentioned. We have discussed your comments with our team to ensure this is not repeated. We hope you will consider a return visit so we can restore your confidence in us. Sincerely, Hotel Management

5 out of 5

Posted by on Mar 12, 2020

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Comment from Hotel Management

Apr 20, 2020 by Hotel Management

Thank you for your perfect rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management

5 out of 5

Posted by on Mar 11, 2020

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Comment from Hotel Management

Apr 23, 2020 by Hotel Management

Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management

2 out of 5

Posted by on Jan 5, 2020

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4 out of 5
The breakfast was minimal. Coffee, instant oatmeal, granola bars.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 26, 2019 by Hotel Management

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we regret our grab-and-go breakfast was not to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management

About the Extended Stay America Suites Cincinnati Florence Turfway Rd

Location 7350 Turfway Rd, Florence, KY 41042

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Cincinnati Florence Turfway Rd also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Florence hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Cincinnati Florence Turfway Rd offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit/debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Cincinnati Florence Turfway Rd.
  • Extended Stay America Turfway Rd.
  • Extended Stay America Cincinnati Turfway Rd.
  • Extended Stay America Cincinnati Florence Turfway Rd.

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.