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"Excellent check in time, room in clean, great shape, quiet , easy access to parking, close to food and shopping. best stay at this hotel to date. " More

By a verified traveler on Mon 16 Jul 2018

Hotel Description

Enjoy the free WiFi at this Florence hotel

In Florence

Within 3 miles (5 km) of this Florence hotel, you'll find World of Golf and Florence Mall. UC Health Stadium and Florence Antique Mall are also within 3 miles (5 km).

Renovated in 2016

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.

Free WiFi, kitchens

The 101 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$54* Per night/room Jan 1 - Jan 2

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Full Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America - Cincinnati - Florence - Turfway Rd. ratings based on 20 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America - Cincinnati - Florence - Turfway Rd.

Everyone (9) Couples (1) Family (12)
4 out of 5
The breakfast was minimal. Coffee, instant oatmeal, granola bars.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 26, 2019 by Hotel Management

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we regret our grab-and-go breakfast was not to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management

5 out of 5
It's minutes to the airport and all kinds of restaurants, shopping, and local attractions. The staff is very friendly and accommodating.

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 7, 2019 by Hotel Management

Thank you for choosing to stay with us and for taking the time to leave your review. We are delighted to have exceeded your expectations. We believe our excellent service and convenient location make us a great choice when visiting this city. It was our pleasure accommodating you, and we hope you will make Extended Stay America your home away from home whenever your travels bring you to our area. Sincerely, Hotel Management

3 out of 5
There was a bad odor in the hallways and in my room. There was also a knocking sound in the walls (pipes) that kept me awake. The breakfast bar was less than disappointing. Some days there were no muffins and the granola bars were small and squished. That was all there was.

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 6, 2019 by Hotel Management

Thank you for being our guest. We apologize for your disappointment with our breakfast offerings and for the odor you encountered while you were here. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We will also make a note of your feedback as we plan any changes to our breakfast offerings. We are also sorry for the situation you described regarding excessive noise, and this disrupted your sleep. Our front desk is available to resolve issues like these, and we were not aware of the problems as we would have been happy to try and resolve these issues or move you to another suite. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience. Sincerely, Hotel Management

3 out of 5
This best thing about this property has a great location in terms of easy access to I-71/I-75. Other than that, it is what it is: a bland hotel that caters to the extended stay customer. What it means to stay in a hotel that focuses on the extended stay market: - Breakfast is not served in the lobby. They did have coffee and granola bars. That's fine. Just know what you are getting (not getting). - The smell of cooking fills the corridor outside of your room, since each room has a small kitchen. One major negative is that the no-smoking policy is apparently not enforced. Our room had a smell of smoke to it, and as we walked up and down the corridor, we could easily smell smoke emanating from other rooms -- which by the way, had door signs stating no smoking. In the plus column: - great location - reasonably clean - reasonably friendly staff - it felt secure In the minus column: - it feels claustrophobic: the hallways, the parking lot, the elevator area, the lobby - the no-smoking policy isn't enforced - there is a hospital next door, with ambulance sirens easily heard My advice: spend a few bucks more and enjoy a different hotel.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 17, 2019 by Hotel Management

Thank you for reviewing your stay at our property. We are glad you liked the service provided by our team and that you enjoyed the convenience our location had to offer. That being said, we are very sorry and apologize as your stay was compromised due to the smoke smell you experienced during your visit. Please be assured your concern will help us enforce our no-smoking policy more efficiently. Meanwhile, our housekeeping team is asked to do a deep cleaning of our property. It was also disappointing to know you were not able to rest appropriately due to the noise issue. We hope you consider returning to our hotel so that we can improve your impression of us on a future date. Sincerely, Hotel Management

5 out of 5
I like it nice property the room very clean the front Desks was very nice and helpful

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 9, 2019 by Hotel Management

Thank you for sharing your delightful comments with us. We take great pride in providing our guests’ with well-appointed rooms and the best service we possibly can, and it was highly appreciated by us to know you acknowledged these as the factors which made your stay a memorable one. Please do try and visit Extended Stay America again soon. Sincerely, Hotel Management

5 out of 5
Always very clean and staff always helpful. Location very convenient for us. Would like a better breakfast bar.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Hotel Management

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you liked our courteous associates and our convenient location. We appreciate your suggestions and hope to welcome you again soon. Sincerely, Hotel Management

4 out of 5
Clean. Looks remodeled in last 5-10 years. Near freeway hear some traffic at night. Only muffin, granola bar or oatmeal snack breakfast. No new towels after the first set for a 3 night stay.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 28, 2019 by Hotel Management

Thank you for staying with us at Extended Stay America. We are glad you loved our well-maintained property and had an overall pleasant stay. However, we are sorry for the noise issue you experienced and regret that our breakfast offerings were not appealing to you. Please note, towels can be exchanged at the front desk and are complimentary. We will remind our staff to communicate this more clearly going forward. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management

2 out of 5
Didn’t receive any housekeeping for a 2 night stay... hallway smelled of someone cooking fish

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 6, 2019 by Hotel Management

We appreciate you staying with us and providing a review of your experience. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. We are grateful for the feedback you provided and we hope you will stay with us again soon. Sincerely, Hotel Management

4 out of 5

Posted by on May 25, 2019

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2 out of 5

Posted by on May 2, 2019

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About the Extended Stay America - Cincinnati - Florence - Turfway Rd.

Location 7350 Turfway Rd, Florence, KY 41042

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America - Cincinnati - Florence - Turfway Rd. also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Free self parking is available. A complete renovation of Extended Stay America - Cincinnati - Florence - Turfway Rd. was completed in November 2016. This Florence hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.) (12.8 km / 8 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Cincinnati - Florence - Turfway Rd. offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property only accepts debit or credit cards for all bookings and onsite payments. Cash is not accepted.  Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property only accepts debit or credit cards for all bookings and onsite payments. Cash is not accepted.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Cincinnati Florence Turfway Rd.
  • Extended Stay America Turfway Rd.
  • Extended Stay America Cincinnati Turfway Rd.

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.