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4.3 out of 5

"Rooms are a good size " More

By a verified traveler on Sat 14 Aug 2021

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Hotel Description

Hotel near Florence Mall in Florence

Near the airport

Within 2 miles (3 km) of this Florence hotel, you'll find Florence Mall and World of Golf. Turfway Park and Florence Antique Mall are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

The 97 guestrooms have flat-screen TVs with cable channels and offer free WiFi and refrigerators. Hair dryers, showers, and phones are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$91* Per night/room Dec 19 - Dec 20

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru By Hilton Cincinnati Airport South Florence ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru By Hilton Cincinnati Airport South Florence

Everyone (4) Couples (1) Family (2)
4 out of 5
People friendly

Posted by on Oct 11, 2021

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5 out of 5
Rooms are a good size

Posted by on Aug 14, 2021

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3 out of 5
This hotel is not for families with small children. The rooms are tiny and I found myself stumbling over the edge of the bed when trying to check on my young son in the middle of the night. No microwave in the room, but a community microwave in the lobby. No closets, so dresser drawer, everything is open. When we arrived, the previous guests’ towels were still in the bathroom and I unfortunately used one one of them thinking they were clean. There was hair all over the floor. I was told they can’t vacuum the rooms any longer because of late check in guests who work for the airline. We checked in late and the super young staff at night were less than accommodating. One of the girls kept blaming our room situation on the fact that I used a “third party” to book. She commented more than 5 times on how she tells all the guests to book directly through Hilton. I booked two rooms because of my large family, and no conjoining rooms were available. She once again blamed my third party booking and late check in for that. The morning management team, however, made up for everything by taking care of and addressing my concerns. My older children enjoyed the pool table in the lobby and endless coffee and hot chocolate bar. They also enjoyed the indoor pool. This hotel is overall too casual for me and wish that I had paid attention to the room layout and amenities.

Posted by on Jul 29, 2021

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4 out of 5

Posted by on Jul 18, 2021

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5 out of 5

Posted by on Jun 28, 2021

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5 out of 5
Thoroughly enjoyed our stay. Our family enjoyed the proximity to the attractions we came to see, and Tru was a great place to launch and land each day.

Posted by on Jun 27, 2021

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4 out of 5
I liked the newness and unique clean lines. The floors in the room could have been swept or vacuumed better.

Posted by on May 17, 2021

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5 out of 5
Super clean and nice and friendly definitely will be staying there

Posted by , from Kentucky on Oct 8, 2020

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4 out of 5

Posted by on Jan 21, 2020

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Comment from Hotel Management

Mar 17, 2020 by Andrew - Assistant General Manager

Thank you for choosing Tru by Hilton Cincinnati Airport!

About the Tru By Hilton Cincinnati Airport South Florence

Location 1080 Vandercar Way, Florence, KY 41042

Property Features

Tru By Hilton Cincinnati Airport South Florence offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Tru By Hilton Cincinnati Airport South Florence also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Florence hotel is smoke free.

  • 97 guestrooms or units
  • Built in 2019
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Tru By Hilton Cincinnati Airport South Florence offers 97 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru By Hilton Cincinnati Airport South Florence Hotel
  • Tru By Hilton Cincinnati Airport South Florence Florence
  • Tru By Hilton Cincinnati Airport South Florence Hotel Florence

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.