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4.0 out of 5

"Best staff on the Island. Great pool and beach area for snorkeling. " More

By a verified traveler on Sun 22 Mar 2020

Hotel Description

3.5-star beachfront property near Dolphinaris

On the beach

With a stay at this Colonos Cuzamil property, you'll be within half a mile (1 km) of Dolphinaris and 2 miles (3 km) of Cozumel Museum. Cozumel Country Club and Golf Course and Chankanaab National Park are also within 6 miles (10 km).

All-inclusive

This smoke-free property includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus.

Free WiFi, balconies

In addition to plasma TVs with cable channels, the 179 guestrooms offer free WiFi and furnished balconies. Room service, free bottled water, and hair dryers are also available.

Standard Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$276* Per night/room Aug 17 - Aug 18

Superior Room (With Jacuzzi)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Partial Ocean View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Cozumel & Resort All Inclusive ratings based on 47 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Cozumel & Resort All Inclusive

Everyone (34) Couples (6) Family (4)
5 out of 5
Best staff on the Island. Great pool and beach area for snorkeling.

Posted by on Mar 22, 2020

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Comment from Hotel Management

Apr 16, 2020 by J

Thank you for your preference!

5 out of 5
An older resort that is always clean. All the staff is very friendly.

Posted by , from Buffalo NY on Mar 2, 2020

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Comment from Hotel Management

Mar 13, 2020 by J

Thank you for your comments and preference!

2 out of 5

Posted by on Feb 20, 2020

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Comment from Hotel Management

Feb 20, 2020 by J

Thank you so much for your visit!

5 out of 5
Very very helpful staff, attentive to every desire all the time. Updated, great location!

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by J

Thank you so much for your preference and comments. Have a great week.

4 out of 5

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by J

Thank you so much for your preference

5 out of 5
we loved the hotel and all the staff, had a very good time.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 4, 2020 by J

Thank you so much for your preference!

4 out of 5
The place is showing it's age Don't like the new all white paint scheme, stay with the tropical colors The food and waiter staff was excellent

Posted by , from Kansas on Jan 24, 2020

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Comment from Hotel Management

Jan 24, 2020 by J

Thank you so much for your comments. Have a great weekend.

5 out of 5
The staff is like family. The food is good to great, but sometimes odd by North American standards.

Posted by , from Columbus on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by J

Thank you so much for your preference and comments. Best Regards.

5 out of 5
a pleasant experience including friendly staff and good service

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 10, 2020 by J

Thank you so much for your preference and comments. Best Regards,

5 out of 5
The management and all staff are very friendly and do their best to take care of your needs. The swim pool is excellent asset.

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 11, 2019 by J

Thank you so much for your preference!

About the Hotel Cozumel & Resort All Inclusive

Location Carretera Costera Sur Km 1.7, Cozumel, QROO 77600

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Entertainment

  • Onsite entertainment and activities

Not included

  • Scuba-diving excursions
  • Scuba-diving lessons
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Gratuities

  • Scuba diving lessons not included
  • Kayaking included
  • Onsite entertainment and activities included
  • All meals served buffet-style
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Limited meals offered through room service
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • All non-motorized water sports included
  • Room service not included
  • Minibar not included
  • Snorkeling included

Property Features

Hotel Cozumel & Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Hotel Cozumel & Resort All Inclusive with activities like snorkeling, scuba diving, and kayaking. Free breakfast is served daily, and guests can also enjoy a free manager's reception. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking is free. This 3.5-star Cozumel property is smoke free.

  • 179 guestrooms or units
  • 2 dining venues
  • 3 conference rooms
  • Buffet breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cozumel Intl. Airport (CZM) (4.6 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Hotel Cozumel & Resort All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Cozumel property provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony (furnished)
  • In-room dining
  • Plasma television
  • Cable channels
  • Bathtub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM. The property hosts a free manager's reception on select days.

Hotel Cozumel & Resort All Inclusive has 2 restaurants on site.

Room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Boat tours on site
  • Scuba diving on site
  • Kayaking on site
  • Motor boating on site

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available for lunch and through room service

Each guestroom is kept vacant for a minimum of 48 hours between bookings

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for lunch and through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 48 hours

Hotel Names

  • Cozumel All Inclusive
  • Hotel Cozumel Resort All Inclusive
  • Cozumel & Inclusive Inclusive
  • Hotel Cozumel Resort All Inclusive
  • Hotel Cozumel & Resort All Inclusive Cozumel
  • Hotel Cozumel & Resort All Inclusive All-inclusive property

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.